Job Vacancies at Chipper Cash

About Our Tech Stack

• Node.js + Typescript service-based architecture
• React Native Android/iOS application
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform
• Fully automated CI/CD using Heroku CI and Github
• Application monitoring with Datadog, Logz.io, and Amplitude
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

The Team

• The Crypto team at Chipper is currently a small, close-knit team that is expanding rapidly as we seek to add new features and integrate with more providers.
• As a product focused team, we always seek to include stakeholders from design, product, and engineering in the decisions we make so that we provide the best user experience.
• We are adventuring and bold and look to be pioneers for crypto in Africa. We have a lot of hobbies outside of work and are passionate about things that interest us. Much of the team has a genuine interest in blockchain technology and the latest technical advancements in engineering.

What You Will Be Doing

• Integrating with several APIs
• Working with the Product, Design, and Engineering teams regularly
• Building engineering code solutions that scale reliably
• Collaborating with other engineers from other teams
• Reviewing code submitted by other engineers
• Supporting investigations for any incidents or bugs that arise
• Scoping new features and writing technical specifications
• Mentoring junior and mid level engineers
• Participating in planning meetings and architectural discussions.

What You Should Have

• You have completed a Degree in Computer Engineering or related field, or equivalent training, fellowship, or work experience.
• 6+ years of professional software development experience
• 4+ years of experience working in either Crypto or Fintech
• 4+ years of experience working with API Integrations
• Experience architecting systems and then implementing them
• Experience mentoring junior developers
• You have excellent verbal and written communication skills. Explaining complex technical concepts to designers, support, and other engineers is no problem for you.

Bonus:

• You have the ability to program or understand smart contracts and Decentralized Finance (DeFi).

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About the Role

• We are seeking a passionate Associate Product Manager with a desire to develop innovative products, and an innate interest in financial technology to join our product team and help drive various initiatives ranging from small improvements to already existing functionality to launching new products from scratch. The Product Management team is small and is built on mutual respect, high trust, and high autonomy. You'll work with a strong, entrepreneurial, and product-focused group of engineers and designers in a highly collaborative environment. 
• This role requires an individual who thrives in ambiguity, identifies opportunities and moves fast to capture them, and has an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and uses data to guide his/her decision-making.

What You'll Do

• Collaborate with product, engineering, design, and legal/compliance teams to build solutions that increase value to Chipper Cash customers
• Create and prioritize detailed product requirements to be used in written specifications, business rules, flows and use cases
• Be a strong advocate for users by achieving deep understanding and empathy through ongoing customer development, user research, and competitive analysis
• Prioritize and build innovative solutions using lean product and design thinking approaches
• Define, understand, and lead the analyses of key metrics to inform decision-making, product feature priority, performance tracking, and experimentation

About You

• 1+ years experience ideally gained in a FinTech or banking environment in a product management or business analysis role.
• Demonstrable experience in helping to build user facing, engagement driving products.
• Strong quantitative and analytical skills.
• Strong understanding of agile product development and delivery.
• User-centric design approaches and strong product instincts.
• Ability to take a nebulous, vague list of desires & requirements and distill them down into engineering actionable items.
• Experience with SQL a plus.

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About The Role

• We’re looking for an experienced senior product manager to lead the Investments product area (Crypto and Stocks).
• You’ll partner with our engineering, design, legal and operations teams to formulate solutions to the complex challenges of our rapidly growing marketplace.
• The Product Management team is built on mutual respect, high trust, and high autonomy. You'll work with a strong, entrepreneurial, and product-focused group of engineers and designers in a highly collaborative environment. 
• This role requires a leader who thrives in ambiguity, identifies opportunities and moves fast to capture them, and has an unrelenting tenacity.
• The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You'll Do

• You are responsible for discovery, development and improvement of new and existing features within the Code Product (P2P transactions) product area.
• You’re responsible for expanding the product into new markets
• You own and shape the backlog and a roadmap
• You are responsible for coordinating resources, creating project timelines, to ensure on time delivery in high quality.
• You manage external product partners as well as internal stakeholders and communication.
• You interface with operations, customer support, finance and LRC to ensure that the desired economic and operational KPIs are met throughout the lifecycle while making sure the product is compliant and doesn’t put the company under risk .
• You analyse user feedback and drive continuous product improvement

About You

• 3+ years of product management experience building consumer web and mobile products
• Experience working with engineering and product teams with Agile, Lean, and XP principles
• Oversee new feature development from start to finish: Ideation, Inception, Error/Risk mitigation, timely delivery, initial release, and data feedback gathering for informing future development
• User-centric design approaches and strong product instincts 
• Ability to take a nebulous, vague list of desires & requirements and distill them down into engineering actionable items
• Bias for Execution; you focus on defining the right MVP, making difficult trade-offs and shipping effective features
• Exceptional Curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success
• Ability to analyze data from a variety of sources to identify key insights, pinpoint optimization opportunities, and inform product decisions
• Experience with SQL
• Strong leadership mindset focused on lifting those around you to achieve stronger results together.

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Job Description

• As a design program manager at a fast-growing early-stage company, you will have the opportunity to create massive impact – on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• We are a small team. You will be encouraged to engage in decision making that will establish the culture of design at Chipper Cash. There will be leadership roles available to early hires as the company continues to expand.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! Our team is fully remote.
• We have a product team culture centered on open-communication, honest feedback, and personal responsibility. You will not be micromanaged.
• The Chipper team is truly global – on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Brazil, Accra, Lagos, and Nairobi.

The Role

• We don’t care very much about checking boxes, such as “X years of experience” or “Familiarity with X framework” to show that you’re qualified for this role. We're looking for someone who enjoys framing tomorrow's product strategy as much as throwing together a quick prototype to address today's pain points.
• As the first Design Program Manager at Chipper, you'll spend your time guiding process at a team level, and leading high impact projects across a multi-function group of designers and business partners. An ideal team member is interested in fostering growth in both people and process - balancing their time between managing individual designers and prioritizing work across teams.

What You'll Be Doing

• Manage a small group of designers across disciplines and support the next generation of designers around the world.
• Iterate on the Chipper design process to improve business outcomes and increase engagement with the Design team across Chipper.
• Coordinate with design leadership to plan team structure and conduct prioritization exercises to ensure timelines and business objectives are met.
• Keep track of tools being used across the Design team and fill gaps with appropriate solutions.

Our Design Principles

• Designers sit at the intersection of Product Management, Engineering and all other stakeholders within Chipper Cash. From pairing with developers to facilitating cross-team workshops, designers help bring ideas to life.
• Designers are also responsible for incorporating Chipper's design principles into their work. A Chipper experience is:

Above all, Enjoyable:

• Sometimes, this just means getting out of the user's way and getting them to their goal quickly and easily. Other times, what's enjoyable is a product that walks users through a challenging process in a delightful way.

Variable, yet Consistent:

• Chipper delivers products across a variety of markets, cultures and demographics. That means customers come to us with completely different mental models about their money, goals, and expectations. Chipper experiences may have to be adjusted to meet the needs of a market, or alternate use-case. Across these variations, a common look, feel and branding creates consistency - which, in turn, garners trust.

Lean, yet Considered:

• A product doesn't help anyone if it's sitting in a design file or locked in a recurring meeting. A lean design makes forward progress on a problem by focusing on shipping to end-users, instead of on polish or perfection during the design phase. What's already built should inform the next step toward a solution. Designers consider alternatives by quickly driving toward a prototype and using it to gather fast feedback from internal teams and end-users.