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  • Posted: Dec 3, 2024
    Deadline: Dec 20, 2024
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  • Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing. The company offer spectrum of HR services. TALENTS and SKILLS Africa is also available as an online recruitment platform to e...
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    Loaders (Lagos)

    Job Summary:

    The client is an event management company and also does Rental on full-time time for events.

    They load materials from the warehouse, clean, count, load, go for deliveries alongside their supervisors - and logistics Assistants, set up materials at venues. And then go for tear down and retrievals when the job is done

    Location: Candidates must stay around the Ikeja environment. 
     

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    Business Development Manager

    Position Overview:

    We are seeking a dynamic and results-driven Business Development Manager to join our event company. The ideal candidate will be responsible for identifying new business opportunities, building lasting client relationships, and driving revenue growth. This role requires a proactive individual with strong communication skills and a passion for the event industry.

    Key Responsibilities:

    Client Acquisition and Relationship Management:

    • Identify and target potential clients in corporate, social, and private event sectors.
    • Build and maintain long-term relationships with clients, ensuring repeat business and referrals.
    • Conduct regular follow-ups and provide exceptional customer service to maintain client satisfaction.

    Market Research and Strategy:

    • Analyze market trends to identify new business opportunities.
    • Develop and implement strategic business plans to achieve company growth objectives.
    • Stay updated on industry innovations and competitors to ensure a competitive edge.

    Sales and Revenue Growth:

    • Prepare and present tailored proposals to meet clients’ event needs.
    • Negotiate contracts and close deals to meet or exceed sales targets.
    • Collaborate with the finance team to set budgets and ensure profitability.

    Networking and Brand Building:

    • Represent the company at industry events, expos, and conferences to enhance brand visibility.
    • Build partnerships with vendors, suppliers, and stakeholders to expand the company’s reach.
    • Develop creative ideas to market and promote the company\'s services.

    Team Collaboration:

    • Work closely with the event planning and operations teams to ensure seamless execution of events.
    • Provide insights and feedback to improve service delivery and client satisfaction.
    • Train and mentor junior sales staff, if required.

    Qualifications and Requirements:

    • Educational Background: Bachelor’s degree in Business Administration, Marketing, or a related field.
    • Experience: Minimum of 2-4 years in a business development or sales role, preferably in the event management industry.
    • Skills:
      • Strong networking, negotiation, and presentation abilities.
      • Proficiency in CRM tools and Microsoft Office Suite.
      • Excellent organizational and multitasking skills.
      • A creative and solution-oriented mindset.
    • Attributes:
      • Self-motivated and target-driven.
      • Passion for the events industry and a deep understanding of client needs.

    Key Performance Indicators (KPIs):

    • Achieving monthly and annual revenue targets.
    • Client retention rate and satisfaction scores.
    • Number of new accounts acquired.
    • Expansion into new markets or sectors.

    What We Offer:

    • Competitive salary and performance-based bonuses.
    • Opportunities for career growth within a vibrant and innovative team.
    • Exposure to high-profile clients and events.
    • A collaborative and supportive work environment.

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    Bakery Manager

    Position Overview:

    We seek an experienced and motivated Bakery Manager to oversee daily operations, ensure the production of high-quality baked goods, and lead a team to deliver excellent customer service. The ideal candidate will be passionate about baking, have strong leadership skills, and possess a keen business acumen to drive sales and profitability.

    Key Responsibilities:

    Bakery Operations Management:

    • Oversee the production process to ensure baked goods meet quality and safety standards.
    • Manage inventory levels of raw materials and supplies, placing orders as needed.
    • Ensure compliance with health and safety regulations and maintain a clean workspace.

    Team Leadership:

    • Recruit, train, and supervise bakery staff, including bakers, decorators, and sales associates.
    • Schedule shifts and manage workload to meet production and sales demands.
    • Foster a positive and collaborative work environment.

    Customer Service and Sales:

    • Interact with customers to address inquiries, take special orders, and resolve complaints.
    • Collaborate with the sales team to develop promotional strategies and enhance customer experience.
    • Monitor customer preferences and feedback to adjust offerings as needed.

    Financial Management:

    • Develop and manage the bakery\'s budget, ensuring profitability.
    • Monitor sales performance and analyze data to identify growth opportunities.
    • Set pricing strategies for baked goods to balance affordability and revenue.

    Product Development:

    • Collaborate with the baking team to innovate and introduce new products.
    • Keep up-to-date with trends in the bakery industry and adapt offerings accordingly.

    Quality Control:

    • Conduct regular inspections to ensure consistent product quality and presentation.
    • Implement and enforce standard operating procedures for baking and decorating.

    Qualifications and Requirements:

    • Education: Diploma or degree in Culinary Arts, Baking, Food Management, or a related field.
    • Experience: At least 2-4 years in a bakery or food management role, with supervisory experience preferred.
    • Skills:
      • Strong leadership and team management skills.
      • Excellent communication and customer service abilities.
      • Knowledge of baking techniques, recipes, and production equipment.
      • Proficiency in inventory management and basic financial principles.
    • Attributes:
      • Creative and innovative mindset for product development.
      • Attention to detail and commitment to quality.
      • Ability to work under pressure in a fast-paced environment.

    Key Performance Indicators (KPIs):

    • Product quality and consistency.
    • Sales growth and profitability.
    • Customer satisfaction and retention rates.
    • Staff performance and engagement levels.

     

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    Drivers (Truck)

    Position Overview:

    We are looking for a reliable and professional Driver to join our team. The ideal candidate will be responsible for safely transporting goods, staff, or clients to designated locations while ensuring excellent service and adherence to traffic regulations.

    Key Responsibilities:

    Transportation Services:

    • Safely drive vehicles to transport goods, staff, or clients as required.
    • Plan routes to ensure timely arrivals and deliveries.
    • Assist with loading and unloading goods or luggage when necessary.

    Vehicle Maintenance:

    • Conduct regular checks on the vehicle’s condition, including oil, fuel, tires, and lights.
    • Schedule routine maintenance and report any issues or damages promptly.
    • Ensure the vehicle is clean and presentable at all times.

    Compliance and Safety:

    • Adhere strictly to traffic laws, company policies, and safety regulations.
    • Maintain accurate records of trips, fuel usage, and maintenance schedules.
    • Follow designated routes and avoid unauthorized stops or detours.

    Customer Service:

    • Provide professional and courteous service to clients or passengers.
    • Assist passengers with entering, exiting, or carrying luggage if needed.
    • Handle customer concerns or requests in a polite and efficient manner.

    Documentation:

    • Maintain updated documentation, including licenses, permits, and vehicle registration.
    • Ensure accurate record-keeping of mileage, trip details, and delivery receipts.

    Qualifications and Requirements:

    • Education: Minimum of a high school diploma or equivalent.
    • Experience: Proven experience as a driver, preferably with knowledge of local routes.
    • License: Valid driver’s license with a clean driving record.
    • Skills:
      • Excellent knowledge of traffic laws and road safety practices.
      • Strong navigation skills, including the use of GPS devices.
      • Basic mechanical knowledge is an advantage.

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    Logistics & Maintenance Coordinator

    Position Overview:

    We are seeking a highly organized and detail-oriented Logistics Assistant to support the efficient operation of our logistics department. The ideal candidate will assist in coordinating shipments, maintaining records, managing inventory, and ensuring the smooth flow of goods and materials. This role is critical in optimizing the supply chain and ensuring timely deliveries to meet customer needs.

    Key Responsibilities:

    Logistics Coordination:

    • Assist in planning and scheduling shipments, ensuring on-time delivery.
    • Liaise with transportation providers and suppliers to confirm shipping details.
    • Track shipments and provide updates to relevant stakeholders.

    Inventory Management:

    • Monitor stock levels and assist in managing inventory to prevent shortages or overstocking.
    • Maintain accurate inventory records using software systems or manual logs.
    • Conduct regular stock counts and assist in inventory reconciliation.

    Documentation and Reporting:

    • Prepare shipping documents, including invoices, packing lists, and delivery notes.
    • Maintain and update logistics records and databases.
    • Generate reports on logistics activities, costs, and inventory levels.

    Compliance and Quality Assurance:

    • Ensure shipments comply with local and international regulations.
    • Verify the quality and condition of goods received or dispatched.
    • Report any discrepancies or damages promptly.

    Communication and Coordination:

    • Serve as a point of contact between suppliers, transporters, and internal teams.
    • Resolve logistical issues and delays effectively.
    • Provide excellent customer service by addressing inquiries related to shipments or deliveries.

    Qualifications and Requirements:

    • Education: Minimum of a high school diploma; a degree in Supply Chain Management, Business Administration, or a related field is a plus.
    • Experience: 2-4 years of experience in logistics, supply chain, or a related role.
    • Skills:
      • Proficiency in Microsoft Office Suite (Excel, Word) and logistics software.
      • Strong organizational and time-management skills.
      • Excellent communication and problem-solving abilities.
      • Attention to detail and accuracy in record-keeping.

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    Customer Service/Sales Representative

    Position Overview:

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative. The ideal candidate will be responsible for providing exceptional customer service, driving sales, and maintaining strong relationships with clients. This role requires excellent communication skills, a proactive approach, and the ability to meet and exceed sales targets.

    Key Responsibilities:

    Customer Service:

    • Respond promptly to customer inquiries via phone, email, or in person.
    • Resolve customer complaints and issues in a professional and timely manner.
    • Provide detailed information about products or services to assist customers in making informed decisions.

    Sales and Business Development:

    • Identify customer needs and recommend suitable products or services.
    • Upsell and cross-sell products to maximize sales opportunities.
    • Achieve and exceed monthly and quarterly sales targets.

    Client Relationship Management:

    • Build and maintain strong relationships with new and existing clients.
    • Conduct follow-ups to ensure customer satisfaction and encourage repeat business.
    • Gather feedback to improve customer experience and service offerings.

    Product Knowledge and Training:

    • Stay updated on product features, pricing, and promotions.
    • Educate customers on the benefits and applications of products or services.
    • Provide input to management regarding customer needs and market trends.

    Administrative Tasks:

    • Maintain accurate records of customer interactions, sales, and transactions.
    • Prepare and deliver sales reports to the management team.
    • Assist in inventory management and ensure the availability of promotional materials.

    Qualifications and Requirements:

    • Education: Minimum of a high school diploma; a degree in Business, Marketing, or a related field is a plus.
    • Experience: 2-4 years of experience in customer service or sales roles, preferably in a similar industry.
    • Skills:
      • Strong verbal and written communication skills.
      • Proficiency in Microsoft Office Suite and CRM software.
      • Excellent negotiation and persuasion skills.
      • Strong organizational and multitasking abilities.

    go to method of application »

    Training Cordinator (Lagos)

    Position Overview:

    We are looking for an organized and enthusiastic Training Coordinator to manage and oversee all aspects of our training programs. The ideal candidate will plan, implement, and evaluate training sessions to ensure employees develop the skills and knowledge needed to excel in their roles. This role requires excellent organizational skills, strong communication abilities, and a passion for employee development.

    Key Responsibilities:

    Training Program Management:

    • Plan and coordinate training sessions, workshops, and seminars.
    • Schedule training programs and communicate details to participants.
    • Collaborate with department heads to identify training needs and objectives.

    Content Development and Delivery:

    • Assist in designing or updating training materials and resources.
    • Partner with internal and external trainers to deliver engaging sessions.
    • Ensure training content aligns with organizational goals and standards.

    Logistics and Coordination:

    • Arrange training venues, materials, equipment, and technology requirements.
    • Maintain training schedules and ensure timely updates to all stakeholders.
    • Coordinate with vendors and facilitators for external training sessions.

    Evaluation and Reporting:

    • Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.
    • Prepare and present reports on training outcomes to management.
    • Make recommendations for improving training effectiveness and delivery.

    Administrative Support:

    • Maintain accurate records of training activities, participants, and outcomes.
    • Manage the training budget, tracking expenses and ensuring cost-efficiency.
    • Support onboarding processes by facilitating orientation sessions for new hires.

    Qualifications and Requirements:

    • Education: Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
    • Experience: At least 2-4 years of experience in a training or coordination role.
    • Skills:
      • Excellent organizational and project management skills.
      • Strong communication and interpersonal abilities.
      • Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).
      • Analytical skills for evaluating training effectiveness.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@talentsandskills.net using the position as subject of email.

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