Job Opportunities at Plan International Nigeria

Functional Area Administration and Logistics
Reports to Country Director
Location Abuja Travel required Occasional
Effective Date April 2018 Grade E

ROLE PURPOSE
The role of the Country Administration and Logistics Manager is to provide support to the field offfice and the Country Office in the following areas: General administration, procurements, logistics, office
management and contracts/legal issues. Under the guidance of the Country Director, the Country Administration and Logistics Manager will ensure the smooth operations of Plan International Nigeria’s
facilities, inventory, fleet and travel management by developing, implementing and evaluating maintenance and improvement programs as they relate to the continuous operations of the organization.
S/he will plan, manage all operational, support, monitoring and reporting tasks of the country in the above listed areas. S/He will be responsible for the effective utilization of resources including staff with diverse range of capabilities.

DIMENSIONS OF THE ROLE

• Manage the budget of the Administration and Logistics unit.
• Supervise and manage three direct staffs, two staff on matrix management and coordinate with Admin and logistics units in the field offices.
• Provide guidance and support to all field Offices and the Country Office in Administration and logistics related issues;
• Design appropriate training programs for administrative and logistics staff at the Country Office and in the field Offices.
• Review and revise, if necessary, all legal document and procedures in use by the Country Office and field Offices.
• Perform other administrative and logistics duties in a manner that supports the Country Office
• Team and improves Plan International Nigeria’s efficiency and effectiveness;

ACCOUNTABILITIES

• Provide guidance and support to all Project Offices and the Country office in administration and logistics related issues
• Provide overall management and co-ordination of the work of the administration and logistics teams in the Country office and all project offices across the development and Humanitarian
• programmes
• Support the Country Management Team on Logistics, Admin and Government relations issues –
• with responsibility for ensuring effective communication, guidance and transfer of knowledge
• Ensure that proper administration and logistics systems and procedures are followed in the procurement of goods and services across all Plan offices
• Keep all project offices informed of new developments in administration and logistics related issues such as compliance to new or revised policies or procedures from the global office and its
• adaptation to local admin and logistics procedures.
• Ensure timely and highest quality procurement services, maintenance and security of all Plan
• International Nigeria’s assets, equipment, materials and supplies.
• Collaborate with all department heads and staff to ensure that purchase of goods and materials are properly planned, timely delivered in the required quality at an effective cost.
• Ensure there is a sound administrative system for procurement, storage, inventory, asset control and maintenance, distribution and receipt of all Plan materials/goods – in accordance with Plan’s
• Procedures and Donors requirements for Grants.
• Demonstrative effective leadership and coordination of all procurement needs in the country programme (both development and Humanitarian Programme) using the consolidated
• procurement tracker.
• Coordination and management of Plan International Nigeria’s approved vendor list, hold regular feedback sessions with approved vendors.
• Responsible for approval and release of purchase requisition and purchase order on SAP
• Design appropriate training programs for Administrative staff at the CO and in the Project
• Offices.
• Support the project offices and Country unit administrative staff in identifying areas for improvement in their performance.
• Coordinate with the Country Human Resource Manager, project leads to identify appropriate capacity building courses for the unit in line with budgetary allocation and staff personnel
• development plan
• Induct and train Country Office and project office admin and logistics staff on basic Plan procedures, best practices, etc. as required.
• Review, and revise if necessary, all legal documents and procedures in use by the Country Office and Project Offices.
• Review all contracts and agreements and make recommendations to the Country Director for approval.
• Annually review all Plan International Nigeria contracts and contractors to ensure that they are in line with Plan's policies and procedures, protect Plan's interests and follow country’s
• legislation.
• Design appropriate standard contracts for common practices in the country, including consultancy contracts, constructions, project agreements and other related legal documents.
• Regularly review Plan International Nigeria country agreement and ensure it meets all its obligations as stipulated in the agreement.
• Liaise with Plan’s Lawyer at the request of the CD and provide the Country Office with appropriate and timely advice on legal matters.
• Perform other administrative duties in a manner that supports the Country Office Team and improves Plan International Nigeria’s efficiency and effectiveness.
• Organize and actively participate in Country Office meetings and inform other team members of activities, initiatives, etc. in the area of Administration and logistics.
• Assist Country Office and Project Offices staff in examining how operations are organized, identifying possible areas where operational efficiency can be improved, and recommending,
• assisting in implementing alternative course of action.

Supervise administration staff

• Organize and supervise admin services in all offices to ensure appropriate filing and archiving, maintaining the office’s calendar of activities and keeping track of major events.
• Coach and mentor admin and logistics staff, giving constructive feedbacks and seeking effective
• ways to support staff performance in a timely manner
• Assist the Project Office Managers in evaluating the performance of field based administrative staff;
• Prepare commendation and/or disciplinary action to Admin and logistics staff in accordance with Personal Manual with support from HR
• Perform other duties as directed by the Country Director Dealing with Problems
• Influence situation where he/she has no direct control over resources.
• Manage multiple and work with distant colleagues to form a virtual efficient administration and logistics team.
• Use Plan procedures to settle conflicts among the administration and logistics staff.
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Country Director or to the CMT (Country Management Team) for consideration.

1. Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Submit to International Headquarters (IH), prior to any contracting process, information for the anti-terrorism screening, using the approved template;
• Liaise with region and affiliate teams, ensuring regional priorities and logistics policies and procedures are understood and applied effectively.
• Prepare and submit relevant quarterly reports to the regional office;
• Report to the Country Director;
• Member of the Country Management team
• Prepare and present management information reports concerning operational effectiveness and service levels of contractors providing maintenance, janitorial, catering and security services.
• Coordinate with project office managers in evaluating administration and logistics staff in the project offices
• Supervise directly Admin and Logistics Coordinator, Humanitarian Admin and logistics Advisor, IT Specialist and Matrix manage Project Admin Managers.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Qualification and Experience

• A Master’s degree in Business/Public Administration, Logistics/Supply chain management or any related field.
• A minimum of 5 years experience providing a whole range of administration and logistics services in an organisation, ideally with at least 3 years in an International NGO.
• Excellent and demonstrable experience in procurement and logistics management.
• Demonstrable experience in office management and staff coordination.
• Excellent writing and speaking in English language
• Knowledge and understanding of Nigeria’s policy environment;
• Familiarity with donor-funded procurement rules and regulations
• Other relevant professional/management certifications in administration and logistics

Skills:

• Strong Administration and logistics management skills
• Good report writing skills and ability to develop effective work plans, manage time and priorities in order to meet departmental objectives.
• Proficiency in the use of relevant applications including Microsoft Office applications (Word,
• Excel, PowerPoint and Outlook), SAP and other relevant applications.
• Proven proactive skills in identifying cost savings, cost avoidance and efficiency opportunities.
• Communicates clearly and effectively in a style that inspires confidence and builds credibility with staff
• Ability to work effectively in a multicultural environment
• Analytical ability to draw pertinent conclusions
• Demonstrated expertise in negotiations, conflict resolutions and persuade staff at all levels of the organisation.
• Ability to achieve and maintain operational efficiency, identify and mitigate risks related to administration and logistics
• Ability to function in high pressure situations while maintaining emotional control.

Behaviours:

• Demonstrates a high level of discretion and confidentiality and sound judgement in handling sensitive situations
• Demonstrates a high degree of professionalism/integrity
• Flexible with a ‘can-do’ and problem solving approach
• Patience and due diligence
• Leads by example to motivate high performance of others
• Very strong commitment to continuous learning

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own
• lives.

PHYSICAL ENVIRONMENT
Travel to project offices is required to provide necessary support.
Travel abroad may be necessary as per regional office requirement and request.

LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

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Grade
D1

Department &
Location

ICT/Country Office Date May 2018

Reports to
(position):

This position reports to Country Admin and Logistics Manager
Technical reporting to Regional IT Manager

Purpose:

• To manage the Information and Communications Technology (ICT) environment and services within the country under the direction of the Country Admin and Logistics Manager
• and the Regional ICT Manager
• Responsibilities with Child Protection
• Respect Child Protection Policy and Code of Conduct of Plan in all activities related to your functions.
• Disseminate Child Protection Policy in your department or communities where you work.
• Report all cases or suspicion of Child abuse you know of.

Dimensions of Role:

• Reports to Country Admin and Logistics Manager of Plan International Nigeria
• Technical Reporting to the Regional ICT Manager
• Head of ICT department
• Provides ICT technical support to all Plan International Nigeria
• Supervises the IT Officer

Typical Responsibilities – Key End Results of Position:
“What” is done and “why”, but not “actions” or “how”; include indicators for success
CORE RESPONSIBILITY

• ICT objectives and other contributions to developing and implementing the Country Strategic Plan
• ICT operational plans
• ICT disaster recovery plans within the business continuity plan
• ICT infrastructure that complies with corporate standards
• Security and access control for data and network devices
• ICT capacity building in-country

MAJOR RESPONSIBILITIES AND TASKS

• Participate in the development and implementation of the counrty IT strategy
• Availability and reliability of the ICT infrastructure, applications and connectivity
• Maintain agreed levels of service provision and service levels
• Provide ICT support to delivering program outputs
• Provide ICT expertise on ICT
• Lead the provision of technical support for corporate applications, including installation and upgrades
• Co-ordinate closely with Regional and local service units to ensure proper implementation of equipment/systems
• Manage ICT risks
• Participate in system/project testing, rollout and certification
• Lead the provision of technical solutions and systems to meet local requirements
• Ensure data and systems protection according to Plan’s standards and requirements
• Provide content input to ICT staff recruitment, training and development
• Coordinate for the procurement of licenses, soft wares and implementation
• Provide efficient support to the IT needs in the Field offices and CO
• Provide alternative and efficient options on how to resolve in-Country issues on the communication facilities like the stability of internet connectivity
• Provide advice on Expenditure control and management of approved ICT budget
• Provide training and support on technical aspects of corporate applications

INDICATORS FOR SUCCESS

• Meet agreed service and support levels
• ICT users are satisfied with the service provided to them

Dealing with Problems:

• Application of knowledge required for the role, complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.
• Ability to respond/manage multiple demands from various site/departments
• Ability to think strategically and develop mechanism to solve ICT Problems
• Initiates measures to ensure adequate security and use of ICT facilities in the Office to ensure better access by Plan International staff
• Networks with Waro ICT team, Global Helpdesk and ICT service providers in Nigeria to find appropriate and timely solutions to ICT problems in Plan International Nigeria.
• Provides prompt ICT support to all staff

Communications and Working Relationships:

• Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
• Works with Country Admin and Log Manager to support utilization of ICT to support Plan’s internal efficiencies and effectiveness and Program work;
• Works with the Regional ICT Manager to build effective ICT practice and learning across countries in Region / Plan;
• Collaborate with users of ICT services and systems to ensure they receive timely services
• Liaises with suppliers, technical networks, NGOs and professional bodies, Government and others on ICT
• Supervises the IT Officer in Maiduguri office and other IT focal persons

Knowledge, Skills, Behaviours and Experience Required to Achieve Role’s
Objectives:
Qualification and Experience

• Bachelor Degree in a Computer studies discipline and Master degree would be an advantage
• Minimum of 5 years’ relevant experience in the field of ICT, preferably with management responsibilities
• Experience of implementing and supporting LAN, WAN, VSAT, Windows Server Infrastructure, SQL Server, Exchange server/Office 365, Cisco Infrastructure, VSAT and emergencies
• telecommunications equipment (BGANs, Radio, Sat phones,)
• Good knowledge on Windows Server 2008/2012 including Active Directory
• Experience in managing and implementing information systems and supporting technologies
• Training in management and/or project management an advantage
• Knowledge on ITIL
• Work experience in an NGO is an advantage

Skills

• Project and general management skills
• Capability to coordinate and cooperate within interdisciplinary teams
• Able to prioritise work effectively for execution with limited resources
• Strong analytical skills
• Problem solving and decision making
• Strong negotiation, facilitating and influencing skills
• Working knowledge of English and the common national language

Behaviours

• Strongly drives performance forward in area of the ICT
• Open to feedback and willing to try new approaches
• Manage customer relationships and service
• Interrogates work effectiveness and searches for finds better ways of working
• Capability to communicate ideas and technical information to a non-technical audience
• Alert to ICT risks inside and outside the organisation
• Ready to make judgements to manage ICT risk and take responsibility for judgements
• Proactive in sharing knowledge/advice and promotes innovation and learning opportunities for staff development
• Promotes high performance by all staff
• Able to provide capacity building and training to staff and partners
• Networking, sharing information and best practices
• Works collaboratively as a team player, listens actively and values contributions
• Self management and personal accountability
• Uses opportunities across Plan to develop others
• Understands Plan’s objectives and implements processes/practices that support their achievement
• Ability to manage time effectively and prioritize tasks
• Remains calm and positive under pressure and in difficult and/or emergency situations
• Ability to maintain friendly environment and approachable strategy to keep strong working relationship

Physical Environment and Demands
May be “typical office environment”; note if heavy lifting, climbing, excess travel, etc.
Typical office environment, the role will be based in the Country Office with visits to Field offices once in a while when
necessary.

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Functional Area Administration
Reports to Country Admin and Logistics Manager with dotted line reporting to

the Emergency Response Manager

Location Maiduguri
(Covering Mubi)

Travel required Frequent

Effective Date April 2018 Grade D1

ROLE PURPOSE
The purpose of this role is to lead the admin and logistics unit for Plan International Nigeria emergency response in line with policies of Plan International Nigeria, donor requirements and Nigerian laws. The
post holder will be supervised by the Country Admin and Logistics Manager, work closely with the Emergency response manager and other members of the programme and admin team.
DIMENSIONS OF THE ROLE

The post holder will communicate within Plan International Nigeria and with partners, vendors, service providers, consultants and related government institutions. The post holder will manage all admin,
logistics and procurement needs of Plan International Nigeria emergency response and programmes, interfacing with both operational and programme team members. The post holder will also lead on
capacity building for all Plan staff and Partners in admin and logistics related policies and procedures. The Post holder will supervise the Admin officer and Admin Assistant in Maiduguri and Admin Coordinator in
Mubi field office.
ACCOUNTABILITIES

• Ensure effective leadership of the emergency response admin and logistics unit in the related office
• Establish and maintain a well-functioning admin and logistics operation for Plan International Nigeria emergency response programme in line with organizational policies, procedures and best practices
• Lead in the roll out of new or revised organizational policies and Donor requirement in line with procurement and general administration and ensure adherence
• Consolidate and manage procurement tracker for all Emergency response procurement.
• Ensure there is a sound administrative system for procurement, storage, inventory, asset control and maintenance, distribution and receipt of all Plan materials/goods in the response – in
• accordance with Plan’s Procedures and Donors requirements for Grants
• Oversee the day-to- day support to emergency response staff in field offices
• Provide induction to new staff admin and logistics policy/procedure, emergency response procurement plan and Ensure compliance with Plan International procurement and logistics
• standards and regulations
• Manage contracts and services for the emergency response unit, monitoring contract implementation to ensure contract terms are adhered to
• Overall management of Plan International office, guest house and store in the response programme
• Ensuring that asset register for emergency response is up to date and insured in line with organizational and donors’ requirements.
• Ensure compliance of the Plan International goods-in kind (GIK) policy for all GIK.
• Coordinate logistics and procurement operations with partners, finance, logistics and procurement committee
• Maintain records of all outstanding purchase orders with external vendors and arrange transportation and forwarding services for all orders to ensure delivery on schedule
• Take the lead in coordination and development of emergency response procurement plan and monitoring of the procurement plan with the various project leads.
• Prepare reports on procurement and material movement and ensure that reporting requirements are fulfilled in an accurate and timely manner
• Ensure compliance with Plan International procurement and logistics standards and regulations
• Ensure compliance in warehousing management for field offices in line with best practice
• Perform any other project related duties as specified by the Country Admin and Logistics manager and ERM or delegate

HUMAN RESOURCE DEVELOPMENT
Coordinate the orientation, on-going development/training and builds capacity of staff and local partner staff when required in line with Admin and Logistics policies and procedures
LEARNING AND KNOWLEDGE MANAGEMENT
Shares relevant information within the team supporting the proper documentation of all administrative, logistic and financial transactions of the operations
Participates in global/regional projects/networks as requested.
RESOURCE MOBILISATION
Support resource mobilization efforts by supporting costings with respect to budget preparation and related engagement.
DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Admin and Logistics Manager for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and
• requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and
• associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns
• are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Represent Plan International Nigeria in Admin or Logistics forums in the humanitarian space
• Support the preparation of reports for domestic and international consumption.
• Interface with vendors, services providers and consultant to Plan Nigeria in the emergency response
• Provide timely responses concerning queries linked with relevant projects or programmes.
• Report to the Country Admin and Logistics Manager with dotted line to the ERM
• Provide support to Plan International Nigeria’s emergency programme delivery and resource mobilization.
• Work with other members of the programme units to ensure effective and efficient programme delivery.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A degree in Business/Public Administration/Procurement/Logistics or related field.
• At least 4- 6 years of experience working in administration and logistics, with at least 2 years in leadership position in a humanitarian aid Organization
• Experience in use of SAP or other related soft wares
• Fluency in English with excellent writing and speaking skills is required.
• Excellent and demonstrable experience in procurement processes and logistics management.
• Demonstrable experience in office management and staff coordination.
• Excellent writing and speaking in English language
• Knowledge and understanding of Nigeria’s policy environment
• Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi- ethnic environment respecting diversity.
• Experience with Microsoft Word, Excel, Power Point and Outlook

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment with frequent travels to field office
LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Functional Area Administration
Reports to Humanitarian Admin and Logistics Advisor
Location Maiduguri Travel required Occasional
Effective Date April 2018 Grade C2

ROLE PURPOSE
The purpose of this role is to provide administrative and logistical support for the Maiduguri field office in line with policies of Plan International Nigeria, donor requirements and Nigerian laws. The post holder will
be supervised by the Humanitarian Admin and Logistics Advisor and expected to work very closely with other members of the programme team and particularly the Grants and finance officer.

DIMENSIONS OF THE ROLE
The post holder will contribute to the effective administration and logistics coordination in Maiduguri office, ensuring the interface between operations and programme team members. The post holder will
support development of Plan Internationals implementing partners and staff capacity building. The post holder will supervise the Admin Assistant.

ACCOUNTABILITIES

• Provide day-to- day support to staff in general office operations and identify future needs
• Ensure timely welcome services, hotel and flights bookings and other support services for staff and visitors
• Coordinate and management movement register for all staff and visitors in the Maiduguri office
• Effective management of the guest house
• Prepare and file documents for signature and/or action, as necessary and ensure that that proper filing systems are in place for the office
• Coordinates the planning and organization of meetings and workshops
• Ensure that vehicles and all equipment are in good conditions and liaise with the Humanitarian
• Admin and Logistics Advisor about necessary repairs and improvements as necessary
• Arrange for the repair and maintenance of office/ guest house equipment and machinery to ensure that staff works effectively without any disruptions.
• Ensures that the SAP system is used to capture all necessary activities as required.
• Establish and maintain a well-functioning logistics support operation for the county office – effective coordination and use of vehicles
• Coordinate logistics and procurement operations – Selection of vendors/suppliers
• Prepares and Maintain records of all outstanding purchase orders with external vendors and arranges transportation and forwarding services for all orders to ensure delivery on schedule
• Prepare reports on personnel and material movement and ensure that reporting requirements are fulfilled in an accurate and timely manner
• Ensure compliance with Plan International logistics standards and regulations
• Ensure appropriate request for quotation is placed and correct quotations received for processing
• Responsible for purchase order creation and maintenance in SAP
• Store Management using specified software
• Perform any other project related duties as specified by the Humanitarian and Logistics Advisor

HUMAN RESOURCE DEVELOPMENT
Support with the coordination of orientation, on-going development/training and builds capacity of staff, vendor and suppliers when required in line with Admin and Logistics policies and
procedures

LEARNING AND KNOWLEDGE MANAGEMENT
Shares relevant information within the team supporting the proper documentation of all administrative, logistic and financial transactions of the operations
Participates in global/regional projects/networks as requested.

RESOURCE MOBILISATION
Support resource mobilization efforts by supporting costings with respect to budget preparation and related engagement.

DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders   and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Humanitarian Admin and Logistics Advisor for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and
• requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and
• associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns
• are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Support the preparation of reports for domestic and international consumption.
• Interface with vendors, services providers and consultant to Plan Nigeria
• Provide timely responses concerning queries linked to admin and logistics
• Report to the Humanitarian and Logistics Advisor
• Supervises Admin assistant
• Work with other members of the programme units to ensure effective and efficient programme
• delivery.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A degree in Business/Public Administration or related field.
• At least 2 -4 years of experience working in administration and logistics generalist role in a
• Experience in use of SAP
• Fluency in English with excellent writing and speaking skills is required.
• Excellent and demonstrable experience in procurement processes and logistics management.
• Demonstrable experience in office management and staff coordination.
• Excellent writing and speaking in English language
• Knowledge and understanding of Nigeria’s policy environment
• Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi- ethnic environment respecting diversity.
• Experience with Microsoft Word, Excel, Power Point and Outlook

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment with occasional travels to field office
LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Functional Area Administration
Reports to Admin and Logistics Manager
Location Abuja Travel required Occasional
Effective Date April 2018 Grade D1

ROLE PURPOSE
The purpose of this role is to support with the coordination of the administrative and logistics management for the Country office and field offices in line with policies of Plan International Nigeria,
donor requirements and Nigerian laws. The post holder will be supervised by the Admin and Logistics Manager and expected to work very closely with other members of the Country office and field offices.
S/He is responsible for the day-to- day management of the Plan International Nigeria Offices. S/He will coordinate all operations and support with monitoring and reporting of Admin and logistics activities in the
Country Office and filed offices.

DIMENSIONS OF THE ROLE
Communicates within Plan International Nigeria and externally with vendors, service providers, consultant etc. The post holder will coordinate the effective administration and logistics management in the Country
office and give support to the field office where necessary.

ACCOUNTABILITIES

• Coordinate contracts and services for the Country office- draft and review all consultancy contract for approval
• Monitor contract implementation and maintain a logbook/Register with updated information for all active contracts
• Responsible for fix asset management
• Coordinate logistics and procurement operations, ensuring compliance with Plan International logistics standards and regulations
• Perform any other project related duties as specified by the Admin and Logistics Manager
• Claims Management- Using the specified soft ware
• Vendor creation and management in SAP using approved vendor list
• Management of the SAP system for Country office (Super Matter Expert)
• Carry out other task as assigned by the Admin and Logistics Manager

HUMAN RESOURCE DEVELOPMENT
Coordinate the orientation, on-going development/training and builds capacity of staff and local partner staff when required in line with Admin and Logistics policies and procedures

LEARNING AND KNOWLEDGE MANAGEMENT
Shares relevant information within the team supporting the proper documentation of all administrative, logistic and financial transactions of the operations
Participates in global/regional projects/networks as requested.

RESOURCE MOBILISATION
Support resource mobilization efforts by supporting costings with respect to budget preparation and related engagement.

DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Admin and Logistics Manager for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and
• Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as
• applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
• International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Support the preparation of reports for domestic and international consumption.
• Interface with vendors, services providers and consultant to Plan Nigeria
• Provide timely responses concerning queries linked to admin and logistics
• Report to the Admin and Logistics Manager
• Supervises Admin officer, Admin Assistant and Front Desk
• Work with other members of the programme units to ensure effective and efficient programme delivery.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A degree in Business/Public Administration or related field.
• At least 3 -4 years of experience working in administration and logistics Coordination role in an INGO
• Working Experience in use of SAP
• Fluency in English with excellent writing and speaking skills is required.
• Excellent and demonstrable experience in procurement processes and logistics management.
• Demonstrable experience in office management and staff coordination.
• Excellent writing and speaking in English language
• Knowledge and understanding of Nigeria’s policy environment
• Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi- ethnic environment respecting diversity.
• Experience with Microsoft Word, Excel, Power Point and Outlook

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment with occasional travels to field office
LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

Abuja Application Email Abuja.Recruitment@plan-international.org

Mubi Application Email Mubi.Recruitment@plan-international.org

go to method of application »

Functional Area Administration
Reports to Admin and Logistics Officer
Location Maiduguri Travel required Occasional
Effective Date April 2018 Grade B

ROLE PURPOSE
To provide support to sound administrative, office and logistics support to the Maiduguri office in line with policies of Plan International. The role will contribute to effective office management including
support to store management, inventory/asset management and supervision of janitorial services. The incumbent will employ the use of general office practices and administrative procedures to carry out
assigned tasks.

DIMENSIONS OF THE ROLE
Implementation of administrative processes, protocols and systems for the Maiduguri Office.
Provide administrative and logistical support for staff
Supervision of two janitors

ACCOUNTABILITIES

• Supports in maintenance of general office systems including filing; sending, receiving and distributing documents; and’ photocopying/Scanning.
• Coordinate and prepare mailings, including production, photocopying, assembling, posting and courier/shipping.
• Assist with sourcing for quotations towards the procurement of goods and materials for program delivery as per corporate procedures to ensure value for money is obtained
• Support program activities in the Maiduguri office where necessary.
• Keep and maintain store records and materials to ensure prompt supply of materials to staff for the effective discharge of their work without any disruptions of work-flow
• Use systems and processes to assure smooth and timely flow of work.
• Assist with organization of meetings and special events.
• Maintain good and professional relationship with relevant vendors and visitors to the Maiduguri Office
• Knowledge of general office practices and administrative procedures.
• Resourceful in gathering and providing information.
• Ensure that the Maiduguri office is tidy at all times through effective supervision of the cleaners
• Receives and signs for fixed asset items and maintains physical inventory
• Responsible for purchase requisition creation and maintenance in SAP
• Responsible for posting good receipt in SAP supported by a delivery note
• Perform additional and miscellaneous job-related duties for the office as assigned by manager

HUMAN RESOURCE DEVELOPMENT
Assist the orientation, on-going development/training and builds capacity of staff and local partner staff when required in line with Admin and Logistics policies and procedures

LEARNING AND KNOWLEDGE MANAGEMENT
Shares relevant information within the team supporting the proper documentation of all administrative, logistic and financial transactions of the operations
Participates in global/regional projects/networks as requested.

RESOURCE MOBILISATION
Assist resource mobilization efforts by supporting costings with respect to budget preparation and related engagement.

DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Admin and Logistics coordinator for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and
• Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as
• applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
• International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Prepare and submit relevant administrative project reports for domestic consumption.
• Provide timely responses concerning administrative queries in the Maiduguri Office
• Work amicably with other members of the Plan International Nigeria team to ensure effective and efficient programme delivery.
• Work closely with contract cleaners, occasional interaction with vendors and visitors

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A BA/BSc or HND in related Business Administration or related field.
• At least 2 years practical work experience in supporting administrative systems in a similar organization
• Proficiency in MS Word, MS Excel and MS Outlook a must
• Knowledge of operating standard office equipment
• Excellent communication skills – written and verbal
• Ability to prioritize projects and strong problem solving skills
• Good research skills and attention to detail

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment

LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Functional Area Administration
Reports to Admin Coordinator
Location Abuja Travel required Occasional
Effective Date April 2018 Grade C2

ROLE PURPOSE
The purpose of this role is to provide administrative and logistical support for the Country office in line with policies of Plan International Nigeria, donor requirements and Nigerian laws. The post holder will be
supervised by the Admin Coordinator and expected to work very closely with other members of the Country office and field offices.

DIMENSIONS OF THE ROLE
Communicates within Plan International Nigeria and externally with vendors, service providers, consultants etc. The post holder will contribute to the effective administration and logistics management
in the Country office and give support to the field office where necessary.
ACCOUNTABILITIES

• Ensure timely welcome services, hotel and flights bookings and other support services for staff and visitors
• Prepare and file documents for signature and/or action, as necessary and ensure that that proper filing systems are in place for the office
• Support the planning and organization of meetings and workshops
• Maintain vehicle and Generator maintenance log
• Ensure that vehicles and generators are in good conditions and liaise with the Admin Coordinator about necessary repairs and improvements as necessary
• Arrange for the repair and maintenance of office equipment and machinery to ensure that staff works effectively without any disruptions.
• Ensures that the SAP system is used to capture all necessary activities as required.
• Establish and maintain a well-functioning logistics support operation for the county office – effective coordination and use of vehicles
• Coordinate logistics and procurement operations – Selection of vendors/suppliers
• Prepares and Maintain records of all outstanding purchase orders with external vendors and arranges transportation and forwarding services for all orders to ensure delivery on schedule
• Prepare reports on personnel and material movement and ensure that reporting requirements are fulfilled in an accurate and timely manner
• Ensure compliance with Plan International logistics standards and regulations
• Ensure appropriate request for quotation is placed and correct quotations received for processing
• Responsible for purchase order creation and maintenance in SAP
• Store Management using specified software
• Perform any other project related duties as specified by the Admin Coordinator

HUMAN RESOURCE DEVELOPMENT
Support with the coordination of orientation, on-going development/training and builds capacity of staff, vendor and suppliers when required in line with Admin and Logistics policies and
procedures

LEARNING AND KNOWLEDGE MANAGEMENT
Shares relevant information within the team supporting the proper documentation of all administrative, logistic and financial transactions of the operations
Participates in global/regional projects/networks as requested.

RESOURCE MOBILISATION
Support resource mobilization efforts by supporting costings with respect to budget preparation
and related engagement.

DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Admin and Logistics Coordinator for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and
• requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and
• associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns
• are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Support the preparation of reports for domestic and international consumption.
• Interface with vendors, services providers and consultant to Plan Nigeria
• Provide timely responses concerning queries linked to admin and logistics
• Report to the Admin Coordinator
• Supervises drivers in the CO and supports drivers in the field offices
• Work with other members of the programme units to ensure effective and efficient programme delivery.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A degree in Business/Public Administration or related field.
• At least 2 -4 years of experience working in administration and logistics generalist role in a
• Experience in use of SAP
• Fluency in English with excellent writing and speaking skills is required.
• Excellent and demonstrable experience in procurement processes and logistics management.
• Demonstrable experience in office management and staff coordination.
• Excellent writing and speaking in English language
• Knowledge and understanding of Nigeria’s policy environment
• Highly developed interpersonal and communication skills including good listening skills, influencing, negotiation and coaching
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi- ethnic environment respecting diversity.
• Experience with Microsoft Word, Excel, Power Point and Outlook

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment with occasional travels to field office
LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Grade
D1

Department&amp ; Location

Humanitarian Program (Based in Maiduguri with frequent travels to Bama, Dikwa and Mongono
LGAs)

Date April 2018

Reports to Child Protection In Emergency Specialist
Purpose: The purpose of this role is to co-ordinate and manage Child Protection and GBV Project funded by IHA/GAC in line with
International best practices and relevant guidelines. The post holder is expected to have strong GBV Child Protection and
Livelihood programming background and knowledge

Dimensions of Role

• Communicates widely within Plan International Nigeria across Plan International and with local implementing partners. The post holder with support from the M&E Manager will ensure the
• establishment of a systematic Monitoring and Evaluation system for the project. The post holder will interface and support project team members, support project coordination and implementation. S/He will ensure project is implemented according to time line and on budget.
• The role requires strong project management skills including facilitation and organisational skills
• along with the ability to analyse and communicate complex information to all stakeholders.

Key End Results and typical Responsibilities
Project Management

• Provide guidance and support to the implementing project team, in all phases of the project cycle Develop an activity implementation plan with the project team
• Lead/organize regular monitor visits and if required project action plans revisions and modifications
• Responsible for the development of all narrative and financial report (with support from Grants Officer and finance department and technical review by CPiE Specialist) in line with
• donor and Plan’s requirements
• Ensure compliance with donor rules and regulations
• Monitor budget and ensure adequate burn rate with support from Emergency Response

Manager and CPiE Specialist.
Working with M&E Coordinator/Manager, ensure adequate data capturing of project beneficiaries

Information and Coordination

• Liaise and provide project updates and reports on a frequent basis and whenever required and agreed as per FAD to the line manager
• Organize and attend regular meetings with project stakeholders (CNO, Sector
• Coordinators, Government) as deem necessary by line manager
• Represent Plan International Nigeria in coordination meetings as designated by line manager

Human Resource Development
Working with CPiE Specialist and Livelihood Specialist to support the orientation, on-going development/training and capacity building of project in Gender Based Violence, Child
Protection in emergencies and Cash Transfer modalities to ensure a high level of expertise in line with donor and organizational requirements
Resource Mobilisation

• Support resource mobilisation efforts of proposal writing and related engagement.
• In collaboration with M&E Coordinator/Manager, Communications Coordinator and CPiE Specialist, develop project briefs, lessons learnt and best practice documents that could feed into new projects idea
• In collaboration with M&E and project officers, lead on assessments and other project
• documentations, that could possible feed into project development.
• With technical support from the CPiE Specialist, lead on the development of concept notes
• and new funding proposal for the project implementation areas.
• Dealing with Problems
• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Humanitarian Programme Manager for consideration.
• Communications and Working Relationships:
• Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the conta
• Bringing hearts and minds together for children
• Various departments within Plan Nigeria (HR, Finance, Admin, Programmes etc)
• Project Managers and coordinators of projects considered to be part of the Lake Chad Programme

Knowledge, Skills and Behaviours Required to Achieve Role’s Objectives:
Knowledge:
Qualifications and Experience

• Bachelors’ degree in Development Studies, Project Management, Social Science or related field and experience in INGO with at least 3 years of work experience in humanitarian
• response and managing of Protection project, Master’s degree is preferred.

Skills & Knowledge

• At least 3 years’ experience in Gender Based Violence and or Child Protection programming
• Experience dealing Canadian government funded project including UN funded projects
• (UNICEF/UNFPA/UNOCHA) regulations
• Proven experience of budget management and ability to develop project catch up plans and expenditure
• Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple counterparts in private, public and NGO sectors.
• Excellent written and verbal communication skills in English including excellent facilitation
• skills and demonstrated technical writing skills for publication.

Knowledge and skills:

• General knowledge and understanding of Humanitarian Principles and core standards eg CPIE Minimum standards, Gender Based Violence in Emergencies
• Guidelines, Core Humanitarian Standards, SPHERE and other relevant international
• standard for humanitarian response
• General implementation experience in a managing role in humanitarian response
• Ability to work effectively with diverse international teams.
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
• Proficiency in word processing and Microsoft Office

Ability to travel to LGAs for at least 70% of the time
Behaviours:

• Creates strong sense of purpose and commitment within own part of the team and with stakeholders
• Holds self and others to account to deliver on agreed goals and standards of behaviour
• Demonstrates a high degree of professionalism/integrity
• Strategic thinking and effective contribution to own work and Organisational development.
• Bringing hearts and minds together for children
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example to motivate high performance of others
• Very strong commitment to continuous learning

Physical Environment and Demands
Travel to project locations is required as necessary to ensure that programme are
effectively monitored. The project Manager will be based in Maiduguri, Borno State with
extensive travel to Bama, Dikwa and Mongono LGAs
Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have frequent
contact to low contact with children. It is expected that children shall be protected at all times.

go to method of application »

Functional Area Admin/Country Office
Reports to Admin and Logistics Coordinator
Location Abuja Travel required Occasional
Effective Date April 2018 Grade B

ROLE PURPOSE
To provide support to sound administrative, office and logistics support to the Country office in line with policies of Plan International. The role will contribute to effective office management including support to
store management, inventory/asset management and supervision of janitorial services. The incumbent will employ the use of general office practices and administrative procedures to carry out assigned tasks.

DIMENSIONS OF THE ROLE
Implementation of administrative processes, protocols and systems for the Country Office.
Provide administrative and logistical support for staff
Supervision of two janitors

ACCOUNTABILITIES

• Supports in maintenance of general office systems including filing; sending, receiving and distributing documents; and’ photocopying/Scanning.
• Coordinate and prepare mailings, including production, photocopying, assembling, posting and courier/shipping.
• Assist with sourcing for quotations towards the procurement of goods and materials for program
• delivery as per corporate procedures to ensure value for money is obtained
• Support program activities in the Country office where necessary.
• Keep and maintain store records and materials to ensure prompt supply of materials to staff for the
• effective discharge of their work without any disruptions of work-flow
• Use systems and processes to assure smooth and timely flow of work.
• Assist with organization of meetings and special events.
• Maintain good and professional relationship with relevant vendors and visitors to the Country Office
• Knowledge of general office practices and administrative procedures.
• Resourceful in gathering and providing information.
• Ensure that the Country office is tidy at all times through effective supervision of the cleaners
• Receives and signs for fixed asset items and maintains physical inventory
• Responsible for purchase requisition creation and maintenance in SAP
• Responsible for posting good receipt in SAP supported by a delivery note
• Perform additional and miscellaneous job-related duties for the office as assigned by manager

HUMAN RESOURCE DEVELOPMENT
Assist the orientation, on-going development/training and builds capacity of staff and local partner staff when required in line with Admin and Logistics policies and procedures

LEARNING AND KNOWLEDGE MANAGEMENT

• Shares relevant information within the team supporting the proper documentation of all
• administrative, logistic and financial transactions of the operations
• Participates in global/regional projects/networks as requested.

RESOURCE MOBILISATION
Assist resource mobilization efforts by supporting costings with respect to budget preparation and related engagement.

DEALING WITH PROBLEMS

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the Admin and Logistics coordinator for consideration.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and
• Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as
• applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
• International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS
[This section refers to people inside and/or outside of the organisation that the post-holder needs to have contact with, and why. This should include virtual presence.]

• Prepare and submit relevant administrative project reports for domestic consumption.
• Provide timely responses concerning administrative queries in the Country Office
• Work amicably with other members of the Plan International Nigeria team to ensure effective and efficient programme delivery.
• Work closely with contract cleaners, occasional interaction with vendors and visitors

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Essential

• A BA/BSc or HND in related Business Administration or related field.
• At least 2 years practical work experience in supporting administrative systems in a similar organization
• Proficiency in MS Word, MS Excel and MS Outlook a must
• Knowledge of operating standard office equipment
• Excellent communication skills – written and verbal
• Ability to prioritize projects and strong problem solving skills
• Good research skills and attention to detail

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical office environment

LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Contract Duration: 1 year
Location: Maiduguri

Reports: Project Manager - IHA-GAC Project

Purpose: The purpose of this role is tcoordinate and support all Gender Based Violence Case Management related activities. The post holder will supervise a team of 9 Case Workers based in Mongono, Dikwa and Bama LGAs of Bornand will ensure Plan International GBV Case Management support to S/GBV survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender Based Violence in humanitarian actions. The GBV Officer will be supervised directly by the Project Manager and technically supervised by the CPiE Specialist

Dimensions of Role

• Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will manage Plan International GBV Case Management activities
• interfacing with other programme team members. The post holder will alscontribute towards the capacity building of Plan Internationals implementing partners and community volunteers
• including stakeholders at LGA and community level.
• Key End Results and typical Responsibilities
• Programme development & Quality Management

In collaboration with the Field Team, Project Manager and CPiE Specialist, the GBV Officer will be
responsible:

• Tensure GBV survivors including child survivors and those at risk of GBV are identified and receive individual case management support by ensuring standard tools and
• procedures are in place and adhered tby case management team members.
• Tmanage, provide training and technical support to, and build the capacity of the full case management team.
• Tcoordinate with other GBV service providers on case management.

Technical Skills

• Provide technical and management leadership tCase Workers in accordance with best practice and Plan policies, including its survivor and child-centered community-based approach.
• Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for survivors of GBV
• Ensure regular communication with Project Manager and CPiE Specialist tintegrate appropriate GBV in emergencies priorities in program design
• Ensure regular individual supervision, case review meetings with case workers and case
• conferences are conducted treflect on progress and taccommodate the lessons learned and improve case management system accordingly.
• Ensure the [GBV IMS Database] is set up, regularly updated, analyzed for trends in the caseload, and efficiently and confidentially managed in collaboration with the GBV IMS
• Officer [and relevant partner organizations (e.g. Ministry of Women Affairs and Social Development, UNFPA and UNICEF)].
• Provide support treintegration activities especially for women, girls and boys formerly associated with armed groups in collaboration with humanitarian agencies
• Conduct regular capacity assessment and capacity building including coaching and mentoring of Case Workers timprove on the quality of Case Management.
• Collaborate with other project staff tensure referrals tother services such as psychosocial support, Mental health and education/livelihoods interventions

Staff Supervision & Development

• Directly supervises Case Workers
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance tenable staff tsuccessfully perform in their positions.
• Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
• Assist with the recruitment of Case Workers.
• Ensure training, support and ongoing capacity building opportunities for Case Workers Provide evaluations on Case Workers performance in accordance with Plan Policies and Guidelines.
• Ensure that all Plan policies are upheld, as well as Emergency Gender Based Violence
• Guidelines, Minimum Standards for Child Protection in Humanitarian Action, GBV Case Management Standard Operating Procedure and Core Humanitarian Standards
• Grant Planning & Implementation
• Produce weekly and monthly data and regular narrative reports for different stakeholders and information tfeed intdonor narrative report
• Supports implementation and ensure adherence tmonitoring and evaluation plans.

Monitoring & Reporting

• Initiate regular, participatory assessments/feedback surveys with client communities.
• Provide inputs intand consolidate weekly, monthly and quarterly progress reports on the Case Management activities; Submit reports for all field activities, trainings and meetings.
• Maintain effective and efficient oversight, quality control and reporting systems and processes that ensure regular field monitoring and modifications as required.
• Contribute thigh-quality Plan International and donor reports on activities, indicators and
• achievements, as well as best practices and lessons learned.
• Coordination & Representation
• Actively develop and maintain effective working relationships with key stakeholders,
• including donors, government actors, UN agencies, international and local NGOs, and
• other relevant actors.
• Regularly attend LGA level GBV sub-working group meetings, Case Management meetings at appropriate levels tcontribute tcoordinator of case management responses across agencies.

Program Development

• Contribute tthe development of the CP/GBV program strategic direction for responding tin need of women, girls, boys and men.
• Contribute tproposal development activities (narrative and budget) through providing information from the ground and participation in rapid assessments.
• Other
• Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents tPlan International management and liaising
• with community leaders and other external parties as required tmaintain/enhance the
• security environment for Plan programs
• Other duties as assigned by the supervisor tenable and develop Plan programs

Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff and Case Workers when required.

Learning and knowledge management

• Shares relevant information within the team establishing and supporting the proper documentation of activities
• Participates in regional/national projects/networks as requested.
• Resource Mobilisation
• Support resource mobilization efforts by supporting proposal preparation and related engagement.

Dealing with Problems

• Ability tmanage competing priorities and expectations from internal and external
• stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues tform a virtual efficient administration team;
• Use Plan procedures tsettle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions tget them resolved.
• Refer, whenever necessary, the case tthe Child Protection in Emergencies Specialist for consideration.
• Communications and Working Relationships:
• Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
• Support the preparation of reports for domestic and international consumption.
• Provide timely responses concerning queries linked with relevant projects or programmes.
• Report tthe IHA/GAC project manager;
• Provide support tPlan International Nigeria’s programme delivery and resource mobilization.
• Work with other members of the programme units tensure effective and efficient
• programme delivery.

Knowledge, Skills and Behaviours Required tAchieve Role’s Objectives:
Knowledge:
Qualifications and Experience

• BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
• At least 3 years’ experience in implementing child protection or Gender Based Violence
• programs, preferable social work or case management, in humanitarian or development settings
• At least 2 years direct experience providing services tchildren at risk and survivors of
• abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling
• services, and/or developing/implementing referral pathways and case management systems
• Previous experience supervising and managing a team in a cross-cultural setting especially Case Workers
• Demonstrated experience in capacity building and mentoring of staff
• Previous experience in emergency preparedness and response
• Experience working with case files and databases and providing regular documentation preferred

Experience in grant management and proposal writing preferred
Skills & Knowledge

• Demonstrated understanding of the skills necessary twork with children and particularly vulnerable children
• Demonstrated ability tsolve problems, think and plan strategically, and communicate with
• key actors in a dynamic and unpredictable operating environment
• Excellent community mobilization skills
• Strong skills in monitoring, evaluation, research and conducting participatory, community-
• led assessments.
• Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
• Knowledge of community mobilization and facilitation techniques
• Computer skills (MS Word, Excel, Outlook, PowerPoint)
• Ability and willingness twork in a participatory manner with a diverse range of client communities
• Personal qualities: Team player, clear communicator, flexible, network-builder, able thandle pressure well under minimal supervision, and a commitment tchild rights and
• gender equality

Languages: Fluency in written and spoken English and knowledge of local language
(Hausa, Kanuri) strongly desired

Behaviours:

• Creates strong sense of purpose and commitment within own part of operations and with stakeholders
• Holds self and others taccount tdeliver on agreed goals and standards of behaviour
• Demonstrates a high degree of professionalism/integrity
• Provides good and adequate administrative and logistical support tenable programmes
• tmeet meets it’s agreed financial and program outcomes.
• Actively seeks for support in addressing difficulties in execution of duties.
• Strategic thinking and effective contribution town work and Organisational development.
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example tmotivate high performance of others
• Very strong commitment tcontinuous learning

Physical Environment and Demands
Based in Mongono, BornState with frequent field visits tDikwa and Bama LGAs timplement
and supervise programme activities. Plan International operates in volatile environment and
candidate must be willing ttravel tand spend long time in places like Gwoza, Pulka, Mafa
Central, Askira Uba, Mongono, Dikwa and Bama.

Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder thave very frequent
contact with children. It is expected that children shall be protected at all times.

go to method of application »

Functional Area Administration, Country Office
Reports to Admin Coordinator
Location Abuja Travel required None
Effective Date April 2018 Grade B

ROLE PURPOSE
To ensure that communication between Plan Nigeria and its customers both internal and external are conducted in a smooth and professional manner. To receive Plan International
Nigeria’s visitors and coordinate visits to staff within the office premises.
DIMENSIONS OF THE ROLE

• Interface between Plan International Nigeria and the public
• All Plan staff
• Custodian of Petty cash funds
• Processing of mails
• Coordinate and organization of the reception of Plan International Nigeria
• Area of Responsibility – Country Office

ACCOUNTABILITIES

• Handle all incoming and outgoing calls in a professional manner
• Ensure that the front office/reception hall is kept clean and managed in a professional manner.
• Receive visitors and directing them appropriately
• Receive mails and parcels and ensure that they are appropriately dispatched without delay.
• Register all incoming and outgoing calls and mails, and other correspondence
• Assist in the provision of logistical support for all meetings, workshops
• Develop a rating system for mails received for the CD to enable easy retrieval;
• Management of Petty cash funds disbursement and Replenishing petty cash to ensure cash balances are not exhausted.
• Receives Cash and raises receipts (ensure all documents are signed)
• Prepare Bank Deposit Slips and forwards deposit slip and receipts to the finance department
• Delivers/releases cheque to payee (Vendors or service providers)
• Receive and deliver all applications for recruitment purposes;
• Provide an interface between correspondences from other organizations and Plan
• Nigeria
• Support in purchase requisition creation and maintenance in SAP
• Effect any other duties that may be assigned from time to time by the Admin Coordinator
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and
• Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as
• applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan
• International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

• Maintains high contact with the Admin and Logistics Manager and Admin staff at CO and field offices
• Maintains high contact with Plan Nigeria’s visitors, vendors and service providers
• Maintains a fair contact with the finance officer for finance related activities

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE

Essential

• Degree or Certification Business Administration or any related field
• At least 2 years working experience in a similar position and with a credible institution
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, scanners, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical Office Environment

LEVEL OF CONTACT WITH CHILDREN
Low contact: No contact or very low frequency of interaction

go to method of application »

Department
& Location

Programme and Based in Maiduguri, Borno State with frequent travel to BamA, Dikwa
and Mongono.

Closing
Date

March, 2018

Reports to Project Manager with technical support from Livelihood Specialist
Purpose: Plan International Nigeria is seeking to implement the Adolescents in Emergencies Initiative over the course of the next three years, in line with
the timeframe of Plan International’s global strategy. The initiative supported by IHA/GAC and Plan Canada will be promoting multi-sectoral and integrated humanitarian assistance to meet the holistic needs and capacities of adolescent girls and boys and promote their meaningful engagement across response sectors. The general lack of livelihoods for young people and families is seen as a major barrier to recovery and
stabilization. This position is responsible for Livelihoods (vocational training and Cash) activities in close collaboration with the project implementation team. The Livelihoods officers will be supervised directly by the Project manager with technical support and supervision from the Livelihood asspecialist.

Contract duration

12 Months and renewable up to 24 months based on satisfactory
performance.

Dimensions of Role

• Communicates with the Project Manager, across Plan International and with relevant implementing partners. The post holder will support the implementation of a robust
• livelihoods (vocational training and cash) activities. The post holder will interface and support programme team members and programme coordination. The role requires strong
• facilitation and organisational skills along with the ability to analyse and communicate complex information to all staff, partners and other stakeholders.
• Key End Results and typical Responsibilities

Programme development & Quality Management

In collaboration with the Field Team and Livelihood/Cash Specialist, the Livelihoods Officer(s) will:

• i. Support the development and implementation of Livelihoods (Vocational skill training and Cash) component of the implementation plans to capture project performance
• and results, including data reporting, assessments, and all livelihood beneficiaries’
• registration and in kind/cash distribution activities.
• ii. Support to ensure that Vocational skill training and Cash specific elements of community and field level staff and volunteers capacity strengthening plans are successfully implemented.
• Report results of Livelihoods (Vocational skill training and Cash) activities by providing written documentation about progress toward achieving indicators/targets,as appropriate.
• iv. Provide leadership at project location level on Livelihoods (Vocational skill training and Cash) activities to ensure project technical integrity to achieve project/program
• goal and corresponding objectives and targets
• v. Ensure high-quality implementation, in close collaboration with the Field based team and sector Specialist (Livelihoods) and consistency in protocols, information and reporting systems
• Lead efforts at project location to conduct project interventions activities (Vocational
• skill training and Cash), document results and provide feedback to stakeholders to guide decision-making
• Lead efforts to training Livelihood Facilitators, vendors and Financial Services agents
• to set-up systems for effective cash/in-kind distribution and crowd control at such
• events to facilitate record keeping
•  Utilize the pre/post distribution assessment data collected to inform strategic decision-making and project planning
• Support the project team to conduct targeted evaluations and operations research,
• including design, data collection, management and analysis for livelihoods activities.
• Cultivate strategic sectors relationships and networks, and act as alternative representative of the livelihood and cash sector in SAFE, FSSWG, ERLWG and
• CWG meetings, conferences, and presentations
• Support to ensure that relevant data (5Ws, 3Ws and related MIS data) are entered
• into organization-wide data management system designed to capture, analyse, and disseminate project data
• Support the dissemination of project information among the project team
• Facilitate Livelihoods (Vocational skill training and Cash) capacity-building activities
• project staff and field level partners.

Human Resource Development
Supports the orientation, on-going development/training and builds capacity of field level and community based staff to ensure a high level of expertise in line with
organisational requirements

Learning and knowledge management

• Shares information within the project team about livelihood, market and cash
• assessment findings and lessons learnt in a logical and regular manner.
• ii. More specifically shares information within the project team about pre/post distribution monitoring, price monitoring, findings and lessons learnt in a systematic
• timely manner.
• Shares information within the programme team about livelihood, market and cash
• approaches and supports the documentation of lessons learnt, approaches and good
• practices.
• Facilitates processes for internal and external knowledge sharing with IHA/GAC,
• CNO and among sector - specfic partners in the northeast and supports such
• processes within and between Plan International offices at Country, National and
• Regional levels.
• Participates in global/regional projects/networks as requested.

Resource Mobilisation
Support resource mobilisation efforts of proposal writing and related engagement.

Dealing with Problems

• Ability to manage competing priorities and expectations from internal and external stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues to form a virtual efficient administration team;
• Use Plan procedures to settle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions to get them resolved.
• Refer, whenever necessary, the case to the project manager or Sector Specialist for consideration.

Communications and Working Relationships:

Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact

• Prepare and submit relevant information for project reports and proposals for Plan
• International domestic and international consumption as directed by his/her supervisor.
• Provide timely responses concerning queries linked with relevant projects or programmes.
• Provide advice and support to Plan International Nigeria’s project/ programme delivery and resource mobilisation.
• Work with other members of the project/ programme units to ensure effective and efficient programme delivery.

Knowledge, Skills and Behaviours Required to Achieve Role’s Objectives:
Knowledge:
Qualifications and Experience

• Bachelors’ degree or equivalent in Agriculture, Accountancy or Business
• Administration and a minimum of 2- year of work experience in educational or
• livelihoods operation with an emergency or development program or banking institution - Required.
• Prior experience with Plan International or local partner organization or a microfinance bank is - preferred.

Skills & Knowledge

• Proven expertise and understanding of diverse cash transfer modalities
• Expertise in quantitative and qualitative methodologies, research, reporting and presentation.
• Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple counterparts in private, public and NGO sectors.
• Strong understanding of cash transfer policy and compliance requirements.
• Excellent written and verbal communication skills in English/ Hausa including excellent facilitation skills and demonstrated technical writing skills for report writing.
• Familiarity with cash based transfer, group organizing and mobilization for safety net projects
• Ability to work effectively with diverse international teams.
• Ability to work in a complex environment with multiple tasks, short deadlines and
• intense pressure to perform.
• Strong technical skills, including ability to utilization of digital platform for cash transfer.
•  Proficiency in Microsoft Office packages (Excel/Word document)
• Ability to travel nationally at short notice.

Behaviours:

• Creates strong sense of purpose and commitment within own part of the team and with stakeholders
• Holds self and others to account to deliver on agreed goals and standards of behaviour
• Demonstrates a high degree of professionalism/integrity
• Strategic thinking and effective contribution to own work and Organisational development.
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example to motivate high performance of others
• Very strong commitment to continuous learning

Physical Environment and Demands
Based in Maiduguri, Borno State with travel to the communities in Bama, Dikwa and Mongono LGAs to ensure that project is effectively monitored

Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder to have medium
to low contact with women and children. It is expected that children shall be protected at all
times.

Borno Application Email Maiduguri.Recruitment@plan-international.org

Mubi Application Email Mubi.Recruitment@plan-international.org

go to method of application »

Functional Area Programmme, SHOW Project
Reports to National Program Manager
Location Sokoto Travel required Frequent
Effective Date May, 2018 Grade C2

ROLE PURPOSE
Provide support in the development and implementation of the project’s strategy to ensure gender sensitive and responsive health facility and community MNCH service delivery within a cluster of Local
Government Areas. Work with Gender advisor, Monitoring, and Evaluation advisor to ensure gender equality is mainstreamed at the local level and project outputs are adequately documented to feed into
Performance management framework. Ensure compliance with all donor program and operational requirements.

DIMENSIONS OF THE ROLE
Implementation of project financial management processes, protocols and systems

ACCOUNTABILITIES

• Programme development & Quality Management
• Supervise and facilitate the training activities of Health service providers including community health workers, in line with project standards.
•  Participate in the development/adaptation of state and local supportive supervisory mechanisms and its  mplementation including providing feedback to stakeholders.
• Participate in program research processes in the project, including facility assessments and identification of key needs address service delivery gaps.
• Work with community demand creators to strengthen linkages and ensure alignment of demand and supply side interventions, including addressing demand/supply side issues at project level.
• Work with health facilities and partners to develop and monitor facility improvement plans, including application of standard based management and recognition protocols.
• Contribute to the implementation of a gender responsive emergency transport system at LGA and community levels in conjunction with NURTW, WDCs and other stakeholders.
• Regularly review community and facility level data, including collection processes to track progress against planned service delivery outputs and outcomes, using RBM methodologies.
• Responsible for regular and timely updates and reports, including success stories, best practices on supply side activities to inform project programming decision making and advocacy efforts.
• Carry out regular advocacies to local stakeholders to improve and sustain facility and community MNCH service delivery.
• Work with Gender advisor in identifying and updating gender barriers to MNCH service delivery outcomes and addressing them through supply side interventions.
• Work with M and E unit to ensure relevant and quality information is provided to make evidenced based service delivery decisions at the community, facility and LGA levels.
•  Maintain good relationship with the Primary Health Care Development Agency, local government authorities and stakeholders, including health facility staff.
• Assume any other responsibility as assigned by supervisors
• Fulfil Plan’s Child Protection Policy at all times to prevent children from all forms of child abuses.

Communications and Working Relationships:

• Prepare and submit relevant project reports for domestic and international consumption.
• Provide timely responses concerning queries linked with relevant projects or programmes.
• Report to the Deputy Country Director;
• Provide advice and support to Plan International Nigeria’s programme delivery and resource mobilization.
• Work with other members of the programme the units to ensure effective and efficient programme delivery.
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender
• Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of
• responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct
• (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS
Human Resource Development

• Supports the programme team in progarmme capacity building to staff, partners and beneficiaries to ensure programmme quality.
• Learning and knowledge management
• Shares information within the Programme team about innovative programme approaches and supports the documentation of such approaches, good practices and lessons learnt.
• Facilitates processes for internal and external knowledge sharing among national programmes teams in the region and supports such processes between regions
• Participates in global/regional projects/networks as requested.
• Resource Mobilisation
• Support resource mobilisation efforts through proposal writing and related engagement.

Dealing with Problems

• Improved health facility service delivery based on tracking indicators and assessments.
• Project gender equality outcomes adequately addressed through service delivery interventions.
• Contribution to the established process for timely and regular feedback of outputs into project planning, advocacy and other decision making cycles.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Qualifications and Experience

• A first degree in health related courses from a recognized higher institution.
• At least 3 years’ practical work experience in the area of health service delivery programs, especially MNCH programs.
• Experience working with PHC workers, local communities, Ward development communities and social groups.
• Good working knowledge of the Nigerian Health system especially at the PHC level.
• Experience facilitating focus group discussions and including trainings.
• Knowledge and experience with some donor program frameworks and approaches will be an added advantage.
• Skills & Knowledge
• Ability to contribute to research processes and analyze and interpret both quantitative and
• qualitative data.
• Excellent communication and presentation skills.
• Ability to work in a multidisciplinary and multicultural team
• Possession of good report writing skills
• Good computer literacy skills
• Good working knowledge of Hausa and local cultural norms is a MUST.

Behaviours:
Provides good and adequate financial support to enable project meets it’s agreed financial and program outcomes.
Actively seeks for support in addressing difficulties in execution of duties.
PLAN INTERNATIONAL’S VALUES IN PRACTICE

• We are open and accountable
• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people
• We strive for lasting impact
• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.
• We work well together
• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.
• We are inclusive and empowering
• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT
Typical Office environment with travels to Programme/Facilities Units is required as necessary to ensure
that programme are effectively delivered.

LEVEL OF CONTACT WITH CHILDREN
High level: Frequent interaction with children