Gender Based Violence Officer (GAC-IHA Project) at Plan International

Contract Duration: 1 year
Location: Maiduguri

Reports: Project Manager - IHA-GAC Project

Purpose: The purpose of this role is tcoordinate and support all Gender Based Violence Case Management related activities. The post holder will supervise a team of 9 Case Workers based in Mongono, Dikwa and Bama LGAs of Bornand will ensure Plan International GBV Case Management support to S/GBV survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender Based Violence in humanitarian actions. The GBV Officer will be supervised directly by the Project Manager and technically supervised by the CPiE Specialist

Dimensions of Role

• Communicates within Plan International Nigeria and with partners and related government institutions. The post holder will manage Plan International GBV Case Management activities
• interfacing with other programme team members. The post holder will alscontribute towards the capacity building of Plan Internationals implementing partners and community volunteers
• including stakeholders at LGA and community level.
• Key End Results and typical Responsibilities
• Programme development & Quality Management

In collaboration with the Field Team, Project Manager and CPiE Specialist, the GBV Officer will be
responsible:

• Tensure GBV survivors including child survivors and those at risk of GBV are identified and receive individual case management support by ensuring standard tools and
• procedures are in place and adhered tby case management team members.
• Tmanage, provide training and technical support to, and build the capacity of the full case management team.
• Tcoordinate with other GBV service providers on case management.

Technical Skills

• Provide technical and management leadership tCase Workers in accordance with best practice and Plan policies, including its survivor and child-centered community-based approach.
• Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for survivors of GBV
• Ensure regular communication with Project Manager and CPiE Specialist tintegrate appropriate GBV in emergencies priorities in program design
• Ensure regular individual supervision, case review meetings with case workers and case
• conferences are conducted treflect on progress and taccommodate the lessons learned and improve case management system accordingly.
• Ensure the [GBV IMS Database] is set up, regularly updated, analyzed for trends in the caseload, and efficiently and confidentially managed in collaboration with the GBV IMS
• Officer [and relevant partner organizations (e.g. Ministry of Women Affairs and Social Development, UNFPA and UNICEF)].
• Provide support treintegration activities especially for women, girls and boys formerly associated with armed groups in collaboration with humanitarian agencies
• Conduct regular capacity assessment and capacity building including coaching and mentoring of Case Workers timprove on the quality of Case Management.
• Collaborate with other project staff tensure referrals tother services such as psychosocial support, Mental health and education/livelihoods interventions

Staff Supervision & Development

• Directly supervises Case Workers
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance tenable staff tsuccessfully perform in their positions.
• Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
• Assist with the recruitment of Case Workers.
• Ensure training, support and ongoing capacity building opportunities for Case Workers Provide evaluations on Case Workers performance in accordance with Plan Policies and Guidelines.
• Ensure that all Plan policies are upheld, as well as Emergency Gender Based Violence
• Guidelines, Minimum Standards for Child Protection in Humanitarian Action, GBV Case Management Standard Operating Procedure and Core Humanitarian Standards
• Grant Planning & Implementation
• Produce weekly and monthly data and regular narrative reports for different stakeholders and information tfeed intdonor narrative report
• Supports implementation and ensure adherence tmonitoring and evaluation plans.

Monitoring & Reporting

• Initiate regular, participatory assessments/feedback surveys with client communities.
• Provide inputs intand consolidate weekly, monthly and quarterly progress reports on the Case Management activities; Submit reports for all field activities, trainings and meetings.
• Maintain effective and efficient oversight, quality control and reporting systems and processes that ensure regular field monitoring and modifications as required.
• Contribute thigh-quality Plan International and donor reports on activities, indicators and
• achievements, as well as best practices and lessons learned.
• Coordination & Representation
• Actively develop and maintain effective working relationships with key stakeholders,
• including donors, government actors, UN agencies, international and local NGOs, and
• other relevant actors.
• Regularly attend LGA level GBV sub-working group meetings, Case Management meetings at appropriate levels tcontribute tcoordinator of case management responses across agencies.

Program Development

• Contribute tthe development of the CP/GBV program strategic direction for responding tin need of women, girls, boys and men.
• Contribute tproposal development activities (narrative and budget) through providing information from the ground and participation in rapid assessments.
• Other
• Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents tPlan International management and liaising
• with community leaders and other external parties as required tmaintain/enhance the
• security environment for Plan programs
• Other duties as assigned by the supervisor tenable and develop Plan programs

Human Resource Development
Supports the orientation, on-going development/training and builds capacity of local partner staff and Case Workers when required.

Learning and knowledge management

• Shares relevant information within the team establishing and supporting the proper documentation of activities
• Participates in regional/national projects/networks as requested.
• Resource Mobilisation
• Support resource mobilization efforts by supporting proposal preparation and related engagement.

Dealing with Problems

• Ability tmanage competing priorities and expectations from internal and external
• stakeholders and remain calm and resilient in the face of pressure.
• Manage multiple and work with distant colleagues tform a virtual efficient administration team;
• Use Plan procedures tsettle conflicts among colleagues;
• Resolve problems that are not covered by established process.
• Analyse possible causes of problems and suggest solutions tget them resolved.
• Refer, whenever necessary, the case tthe Child Protection in Emergencies Specialist for consideration.
• Communications and Working Relationships:
• Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact
• Support the preparation of reports for domestic and international consumption.
• Provide timely responses concerning queries linked with relevant projects or programmes.
• Report tthe IHA/GAC project manager;
• Provide support tPlan International Nigeria’s programme delivery and resource mobilization.
• Work with other members of the programme units tensure effective and efficient
• programme delivery.

Knowledge, Skills and Behaviours Required tAchieve Role’s Objectives:
Knowledge:
Qualifications and Experience

• BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
• At least 3 years’ experience in implementing child protection or Gender Based Violence
• programs, preferable social work or case management, in humanitarian or development settings
• At least 2 years direct experience providing services tchildren at risk and survivors of
• abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling
• services, and/or developing/implementing referral pathways and case management systems
• Previous experience supervising and managing a team in a cross-cultural setting especially Case Workers
• Demonstrated experience in capacity building and mentoring of staff
• Previous experience in emergency preparedness and response
• Experience working with case files and databases and providing regular documentation preferred

Experience in grant management and proposal writing preferred
Skills & Knowledge

• Demonstrated understanding of the skills necessary twork with children and particularly vulnerable children
• Demonstrated ability tsolve problems, think and plan strategically, and communicate with
• key actors in a dynamic and unpredictable operating environment
• Excellent community mobilization skills
• Strong skills in monitoring, evaluation, research and conducting participatory, community-
• led assessments.
• Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
• Knowledge of community mobilization and facilitation techniques
• Computer skills (MS Word, Excel, Outlook, PowerPoint)
• Ability and willingness twork in a participatory manner with a diverse range of client communities
• Personal qualities: Team player, clear communicator, flexible, network-builder, able thandle pressure well under minimal supervision, and a commitment tchild rights and
• gender equality

Languages: Fluency in written and spoken English and knowledge of local language
(Hausa, Kanuri) strongly desired

Behaviours:

• Creates strong sense of purpose and commitment within own part of operations and with stakeholders
• Holds self and others taccount tdeliver on agreed goals and standards of behaviour
• Demonstrates a high degree of professionalism/integrity
• Provides good and adequate administrative and logistical support tenable programmes
• tmeet meets it’s agreed financial and program outcomes.
• Actively seeks for support in addressing difficulties in execution of duties.
• Strategic thinking and effective contribution town work and Organisational development.
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example tmotivate high performance of others
• Very strong commitment tcontinuous learning

Physical Environment and Demands
Based in Mongono, BornState with frequent field visits tDikwa and Bama LGAs timplement
and supervise programme activities. Plan International operates in volatile environment and
candidate must be willing ttravel tand spend long time in places like Gwoza, Pulka, Mafa
Central, Askira Uba, Mongono, Dikwa and Bama.

Level of Contact with Children:
High contact- the job responsibilities of this position require the post holder thave very frequent
contact with children. It is expected that children shall be protected at all times.