Job Openings at the Institute of Human Virology Nigeria (IHVN)

Job Description

• Software Developer Officer will oversee designing, testing, and implementing new and updated software programs. Their duties include optimizing software application performance, installing updates, and performing debugging procedures.
• In this role, your duties will include reporting to our unit head, collaborating with colleagues, and performing successful technical support.

Responsibilities

• Collaborate with other computer specialists to create optimum software.
• Recommend software upgrades for existing programs and systems.
• Analyze users’ needs, design, test, and develop software to meet those needs.
• Document every aspect of the application or system as a reference for future maintenance and upgrades.
• Ensure that the software continues to function normally through software maintenance and testing.
• Design each piece of the application or system.
• Preparing reports on programming project specifications, activities, or status.
• Evaluate software-hardware interfaces and develop specifications and performance requirements.
• Conferring with project managers to obtain information on limitations or capabilities.

Requirements

• A Bachelor’s Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.
• Database experience.
• Advanced knowledge of front-end and back-end programming languages, such as C++, JavaScript, Python, and Ruby.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional ability to provide front-end support to internal departments and web-based clients.
• Advanced proficiency in determining the causes of application errors and repairing them.
• Knowledge of Advanced Encryption Standards (AES).
• Ability to keep up with innovation in application design.
• Exceptional communication skills.
• Knowledge of the software development life-cycle.
• The desire to work in fast-paced environment.
• Experience working on a variety of software development projects.
• Deep programming language knowledge.
• Ability to develop unit testing of code components or complete applications.
• Must be a full-stack developer and understand concepts of software engineering.
• Knowledge in Sage 300 and its third party products will be a plus.

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Overview

• The IT technician delivers IT support to the end user in a centrally coordinated structure.  Diagnose or escalate repair and maintenance of hardware and software components via SysAid helpdesk.
• Install and configure computer hardware and provide IT support for the end user. Installing, configuring and supporting laptops, desktops, tablet, mobile phones, and printers.

Job Description & SOW

• Maintaining working components through repair or replacement.
• Assisting call-ins or live chat with technical difficulties.
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mousses, keyboards etc.) to ensure functionality.
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Maintain records of maintenance of printers and computers and supervise vendors’ maintenance schedule and appointments.
• Interpret problem and determine the best way to resolve it using critical thinking.
• Communicating with clients, supervisors and staff helps everyone to understand the problem and potential solutions. Clearly stating the situation, following through with emails and phone calls and sharing resolutions and making smooth process flow.
• Ability to stay focused on the objective.

Qualifications

• Associate or Bachelor’s Degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 1 - 3 years of IT technician, user support, or system technician experience
• A+, Network +, CCNA certification are added advantage.

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Overview

• The Information Security Specialist delivers Develop plans to safeguard computer files against unauthorized modification, destruction or disclosure.
• Maintain enterprise safe cyberspace, Choose, implement, monitor and upgrade computer anti-virus and malware protection systems.
• Encrypt data transmissions and erect firewalls to conceal confidential information during transmission.

Job Description & Scope of Work

• Support the development and maintenance of information security roadmap covering all cyber security domains including defense-in-depth, network security, identity and access management, cloud security, data security, application security, cyber security analytics, endpoint security, and compliance.
• Actively monitor, review, and respond to alerts from various information security platforms and tools.
• Monitor & track regulatory and industry developments around cyber security and privacy.
• Respond to information security incidents through participation on the internal Cyber Incident Response Team (CIRT).
• Perform risk assessments and work with stakeholders to implement measures to mitigate risk.
• Monitor systems for vulnerabilities and provide prioritization and guidance for remediation.
• Implement and maintain information security platforms and tools within the organizational infrastructure.
• Work with existing infrastructure and application teams to operationalize, enforce, and track compliance with information security policies.
• Develop and lead the information security awareness program.
• Perform control gap analysis against existing control framework and recommend / track remediation activities.
• Maintain the information security risk register and exception management process.
• Contribute to the development and delivery of Key Risk Indicators (KRIs).
• Support the vendor risk assessment process to highlight risks and compensating controls for both new and existing vendors.
• Drive and support information security culture, values, and best practices throughout the organization.
• Keep up to date with trends and developments in information security and risk management.

Qualifications

• Master’s Degree in Computer Science, Information Technology or a closely related field, or equivalent experience required.
• 7+ years of broad IT experience with a minimum of 5 years focused on information security.
• Experience working in multiple security domains (Security and Risk Management, Security Operations, Communications and Network Security, Identity and Access Management, Vulnerability Management, etc.).
• Ability to manage and execute multiple work streams and initiatives in parallel.
• Technical or architectural experience with cloud solutions is considered an asset.
• Experience with cyber security risk management including conducting risk assessments, developing risk mitigation recommendations, and reporting.
• Knowledge of Security Governance, Risk and Compliance, and security audit practices.
• Understanding of Information Security standards and IT frameworks (ISO27000, NIST, CoBIT, ITIL, etc.).
• Industry related certifications (including Security+, CISM, CCSP, CISSP, GIAC, CRISC, CEH, OSCP) are considered an asset.

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Overview

• Applications support assistant provides technical support for technology domain environments including but not limited to cloud, middleware, operating systems, and applications.
• In this role, the assistant will assist with performing application enhancements and steady-state support, along with handling analysis, design, programming, debugging, unit testing and system support.
• Effective resources are highly motivated and organized self-starters with the ability to multi-task in a fast-paced technical team oriented environment, engaging with application teams, staff and Applications support officers.
• Successful applicants will also have the opportunity to work with internet and intranet applications on one or more platforms, which requires leveraging experience with, database skills, plus Java or .NET Core.

Duties and Responsibilities

• Gathering and triaging cases that require attending to.
• Scheduling time to meet with employees, service providers, and other stakeholders to service IT-related equipment.
• Installing mandatory updates before existing applications become outdated or obsolete.
• Submitting purchase requests and monitoring your expenditure.
• Walking employees through applications to promote computer literacy and self-sufficiency.
• Configuring personal computers and portable internet gadgets.
• Monitoring web applications and portals.
• Utilizing programming tools to write scripts.
• Performing web security activities and participating in security planning.
• Delivering major/minor security fixes and vulnerability remediation as required.

Requirements / Skills / Qualifications

• Degree in Information Systems or adjacent discipline.
• Demonstrable experience as an Applications Support Assistant.
• Database experience.
• Additional, relevant certification is highly advantageous.
• Systematic, precise, and emotionally intelligent.
• Ability to train staff in basic troubleshooting techniques.
• Eager about IT plus its business and societal applications.
• Knowledgeable about recent innovations in IT.
• Unmatched administrative, triaging, and time management abilities.
• Knowledge in Sage 300 and its third party products will be a plus.