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Location: Port Harcourt, Rivers Application Link
Location Lagos Application LInk
Our client, SEND, is a Digital Freight Forwarder and Customs Broker for Africa. They manage the entire process of shipping cargo by air and ocean, including customs clearance and trade finance. Think about them as a door-to-door import and export service.
Their platform provides instant quotes, document management, cost transparency, and cargo visibility. They are on a mission to make trade easier in Africa and are funded by Y Combinator, Ventures Platform, Ingressive Capital, and others. SEND is looking to create a great workplace where the best of the best want to go to thrive. They believe that high-performing people who are happy are the secret sauce to building a world-class company.
Description
- Our client is recruiting a Customer Care Executive to join their growing team. The Customer Care Executive would be the first point of contact for customers and will be responsible for responding to client requests.
- Seeing as they are in a hyper-growth mode, client satisfaction is critical to that success. They are looking for someone who is a self-starter, comfortable working in an unstructured environment, inquisitive, personable, and looking to play a big role in the future of tech.
You will be required to:
- Monitor all incoming calls from customers for all inquiries about products and services.
- Analyze all customer issues and assist to resolve them within the required time frame.
- Coordinate with customers and ensure appropriate questioning to identify issues.
- Manage all customer inquiries and summarize the same to be presented to management.
- Maintain knowledge on all customer requirements and provide appropriate solutions.
- Maintain accuracy of all data and verify the same for all customer services.
- Analyze all issues and recommend alternative solutions to ensure effective resolution.
Requirements
- 2+ years of Customer care experience.
- Experience with Zendesk, Hootsuite, Freshdesk, Jira service Desk.
- Comfortable operating in a fast-paced environment and maintaining a calm, polite and professional outlook in stressful situations.
- Excellent written and verbal communication skills.
- Attention to detail and ability to keep accurate records and documentation.
- Excellent client engagement and relationship management capabilities.
- Excellent written and verbal communication in English.
- Prior experience in the logistics industry is an added advantage.
- Ability to explain complex concepts in a clear and simple manner to clients.
Benefits
- Competitive compensation
- Health insurance
- Work with the smartest people in freight.
go to method of application »
Location: Port Harcourt, Rivers
Our client, SEND, is a Digital Freight Forwarder and Customs Broker for Africa. They manage the entire process of shipping cargo by air and ocean, including customs clearance and trade finance. Think about them as a door-to-door import and export service.
Their platform provides instant quotes, document management, cost transparency, and cargo visibility. They are on a mission to make trade easier in Africa and are funded by Y Combinator, Ventures Platform, Ingressive Capital, and others. SEND is looking to create a great workplace where the best of the best want to go to thrive. They believe that high-performing people who are happy are the secret sauce to building a world-class company.
Description
- Our client is recruiting a Senior Sales Executive to join their team of business development associates, to create scalable sales strategies and drive revenue growth. The Sales Executive represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends
- Seeing as they are in a hyper-growth mode, Sales is critical to that success. They are looking for someone who is a self-starters, comfortable working in an unstructured environment, inquisitive, personable, and looking to play a big role in the future of tech.
- The Sales Executive represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends.
You will be required to:
- Lead nationwide sales team members to achieve sales targets as approved on a consistent monthly basis.
- Forecast sales on a weekly and monthly cadence, track sales team performance metrics, and report data on a regular basis to management
- Engage with product and Engineering teams to help drive product strategy.
- Prepares all necessary sales report to keep management abreast of the performance of the products, market situational reports, market survey, feedback and address key issues that move the company to the next level required.
- Ensure that key account activities for customers are aligned with the agreed KPIs.
- Generating reports to update management on the activities of the unit and proffer advice for business generation and overall marketing and people resourcing strategy.
- Continuously iterate on and improve upon sales processes as the business evolves and expands into new markets.
Requirements
- 6+ years of SaaS AE experience
- Be capable of leading people and delivering value through people
- Familiarity with selling a technical product, API experience preferred
- Experience with Salesforce, Outreach.io, Discover.org, Crunchbase
- Comfortable operating in a fast-paced environment
- Ability to understand complex business requirements and propose appropriate solutions
- 3 to 5 years of experience managing a high-performing sales team
- Excellent skills in communication, interpersonal relationships, thought leadership and team management
- Analytical thinker who loves to solve problems
- Attention to detail.
Benefits
- Competitive compensation
- Health insurance
- Flexible remote work culture
- Work with the smartest people in freight.
go to method of application »
Location Rivers Aplication Link
Location: Onitsha, Anambra Application Link
Location Lagos Application Link
Our client, SEND, is a Digital Freight Forwarder and Customs Broker for Africa. They manage the entire process of shipping cargo by air and ocean, including customs clearance and trade finance. Think about them as a door-to-door import and export service.
Their platform provides instant quotes, document management, cost transparency, and cargo visibility. They are on a mission to make trade easier in Africa and are funded by Y Combinator, Ventures Platform, Ingressive Capital, and others. SEND is looking to create a great workplace where the best of the best want to go to thrive. They believe that high-performing people who are happy are the secret sauce to building a world-class company.
Description
- Our client is recruiting a Senior Sales Executive to join their growing team. Reporting to the VP, Sales, the Sales executive would be responsible for developing pipeline and closing opportunities with organizations looking to build on top of the unit platform.
- Seeing as they are in a hyper-growth mode, Sales is critical to that success. They are looking for people who are self-starters, comfortable working in an unstructured environment, inquisitive, personable, and looking to play a big role in the future of tech.
You will be required to:
- Own the full sales cycle from lead to close
- Build outbound sales strategies to create and nurture opportunities
- Develop relationships with executive stakeholders at potential clients
- Engage with product and engineering teams to help drive product strategy
- Partner with Unit's Executive team to develop and refine our sales process.
Requirements
- 4+ years of SaaS AE experience
- Familiarity with selling a technical product, API experience preferred
- Experience with Salesforce, Outreach.io, Discover.org, Crunchbase
- Comfortable operating in a fast-paced environment
- Ability to understand complex business requirements and propose appropriate solutions
- Attention to detail.
Benefits
- Competitive compensation
- Health insurance
- Flexible remote work culture
- Work with the smartest people in freight.
go to method of application »
Description
- The Finance Lead is responsible for the development of a robust financial strategy and metrics that track the achievement of the overall corporate goals.
- You will build a high performing team to handle the accounting & finance function of the business as it scales.
- As lead for the Finance team, the role requires that you continuously monitor and develop control systems designed to produce accurate financial results and preserve the organization’s assets.
- Working with company shareholders and the founders, the Finance lead will be responsible for all financial reporting and the implementation of financial processes and controls.
You will be responsible for:
- Preparing financial forecasts to facilitate financial and business planning
- Oversight of the finance function including planning, reporting, and accounting
- Managing company strategy through financial and data led decision making
- Managing the day-to-day accounting function as we scale including preparation and analysis of monthly accounting entries, management accounts and financial information including commentary
- Managing budgeting and forecasting for annual financial and business planning within the business unit
- Recommending parameters and assumptions for budget forecasting in accordance with organizational needs and market conditions
- Applying financial ratio analyses to support organizations’ decision-making.
- Drawing valid and in-depth conclusions about the organization’s financial performance and financial adaptability
- Identifying trends by comparing ratios across multiple time period and statement types
- Preparing and interpret performance and position of an organization using financial statements
- Providing up-to-date information on relevant laws and regulations on taxation across various tax types (VAT, WHT, levies, etc.)
- Preparing relevant financial reports for taxation purpose.
Requirements
- Minimum of 7 years post-qualification experience, 3 of which must have been spent in a Manageria/Leadldership role
- Relevant professional certifications e.g. Chartered Financial Analyst (CFA), Institute of Chartered Accountants of Nigeria (ICAN), Association of Certified and Chartered Accountants (ACCA) or its equivalent is required
- Experience building out strong financial analyses that drive product and business
- Excellent skills in communication, interpersonal relationships, thought leadership and team management
- Attention to detail.
Benefits
- Competitive compensation and equity
- Health insurance
- Flexible work Culture
- Work with the smartest people in freight.
go to method of application »
Description
Our Client, SEND is a digital freight forwarder and customs broker for Africa. They manage the entire process of shipping cargo by air and ocean, including customs clearance and trade finance. Think about them as a door-to-door import and export service.
Their platform provides instant quotes, document management, cost transparency, and cargo visibility. They are on a mission to make trade easier in Africa and are funded by Y Combinator, Ventures Platform, Ingressive Capital, and others.
SEND is looking to create a great workplace where the best of the best want to go to thrive. They believe that high-performing people who are happy are the secret sauce to building a world-class company.
They are hiring an Accounts Receivable Associate to join their growing team. The Accounts Receivable Associate will be responsible for the preparation of financial statements, reporting day-to-day activities and ensuring the company is fully aware of its financial condition.
Seeing as they are in a hyper-growth mode, ensuring payments for services offered to clients are received is critical to that success. They are looking for someone who is a self-starter, comfortable working in an unstructured environment, inquisitive, personable, and looking to play a big role in the future of tech. You will be responsible for:
- Processing accounting receivables and incoming payments in compliance with financial policies and procedures
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
- Completing end of month close procedures.
- Preparing bills receivables, invoices and bank deposits
- Assisting in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
Requirements
- Bachelor’s degree or its equivalent in Accounting or other related discipline.
- 2+ years proven work experience as Accounts Receivable associate.
- Hands-on experience in operating spreadsheets, MS Office and accounting software (JDE or other full-scale ER software)
- Comfortable operating in a fast-paced environment
- Analytical thinker who loves to solve problems
- Attention to detail
Benefits
- Competitive compensation and equity
- Health insurance
- Flexible work Culture
- Work with the smartest people in freight
Method of Application
Use the link(s) below to apply on company website.
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