Job Openings at LEAD Enterprise Support Company Limited

Duties and Responsibilities:

• Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
• Determine and respond to customers’ enquiries professionally by directing them to the respective workstation or unit where their needs would be served.
• Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
• Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
• Organize, Sort and distribute incoming mail without delays.

Job Requirements:

• Academic qualification – BSc.
• Preferably female.
• Minimum of 2 years' work experience in a similar role.
• Candidates must reside within Maryland or its environs. 

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Duties and Responsibilities: 

• Greeting customers, responding to questions, and giving information to the customers.
• Providing recommendations and sharing product knowledge with customers.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Maintaining a clean and tidy space.
• Assisting with inventory
• Handling refunds, returns, and customer complaints.
• Alerting management of potential security issues
• Creating a positive customer experience and work environment. 

Job Requirements:

• Minimum qualification – OND.
• Proven work experience in retail sales or a similar role.
• Preferably female.
• Not more than 27 years old.