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  • Posted: Dec 30, 2025
    Deadline: Jan 14, 2026
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  • ANRML was incorporated in 2012 as part of African Industries Group’s plan to embark on Backward Integration for its Steel Production. ANRML started its foray into Mining with the acquisition of Mining Lease in Kaduna State. Subsequently ANRML has also acquired multiple Mining and Exploration licenses in various minerals in over 15 sites and exploration activities are being carried out.
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    IT Senior Support Engineer

    Location: Gujeni, Kaduna

    Job Summary

    • The IT Senior Support Engineer provides advanced technical support for IT infrastructure, systems, and end users.
    • The role involves troubleshooting complex issues, ensuring system reliability, and leading IT support activities in line with organizational policies and best practices.

    Key Responsibilities

    • Provide third-level technical support for hardware, software, and network issues
    • Install, configure, and maintain servers, desktops, and enterprise applications
    • Manage and support Active Directory, Microsoft 365, email, and user access
    • Monitor and maintain LAN/WAN, Wi-Fi, VPN, and basic firewall systems
    • Lead troubleshooting of critical incidents and root-cause analysis
    • Supervise and mentor junior IT support staff
    • Coordinate with vendors and service providers for IT solutions
    • Maintain system documentation, asset records, and support reports
    • Ensure compliance with IT security, backup, and disaster recovery policies

    Qualifications & Skills

    • Bachelor’s Degree or HND in Computer Science, IT, or related field
    • 4 – 6 years of proven experience in IT support or infrastructure roles
    • Strong knowledge of Windows Server, networking, and IT security basics
    • Experience with virtualization, backups, and system monitoring tools
    • Excellent problem-solving, leadership, and communication skills
    • Ability to work under pressure and support business-critical systems

    go to method of application »

    IT Support Engineer

    Location: Gujeni, Kaduna

    Job Summary

    • The IT Support Engineer provides technical support for hardware, software, and network systems to ensure smooth daily operations.
    • The role involves troubleshooting IT issues, maintaining systems, and supporting users in line with company IT policies and standards.

    Key Responsibilities

    • Provide first- and second-level IT support to end users
    • Install, configure, and maintain computers, printers, and peripheral devices
    • Troubleshoot hardware, software, and network-related issues
    • Support operating systems, email systems, and business applications
    • Assist with network administration (LAN/WAN, Wi-Fi, VPN)
    • Maintain IT inventory, documentation, and support tickets
    • Perform routine system updates, backups, and preventive maintenance
    • Ensure compliance with IT security policies and best practices

    Qualifications

    • Bachelor’s degree or HND in Computer Science, IT, or related field
    • 2–4 years’ experience in IT support or helpdesk roles
    • Strong knowledge of Windows OS, basic networking, and troubleshooting
    • Familiarity with Microsoft 365, Active Directory, and antivirus systems
    • Good communication and customer service skills
    • Ability to work independently and in a team

    Method of Application

    Interested and qualified candidates should send their CV to: george.mathew@anrml.com using the Job Title as the subject of the mail.

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