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  • Posted: Oct 28, 2022
    Deadline: Nov 20, 2022
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    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in the world and also helps companies who wants to organize a group tour for their staffs without stress.
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    Human Resources Officer

    Location: Lekki, Lagos

    Job Description

    • HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
    • HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
    • Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
    • In charge of all employee matters
    • In charge of admin
    • Responsible for all recruitment, leave, promotions and terminations etc.
    • Identify KPIs and Conduct staff appraisals
    • Develop Company's Human Resources Policies
    • In charge of conflict resolution
    • Maintain all office and employee records
    • Responsible for training of old staff and orientation for new
    • Clocking staff in and out
    • HSE for staff.
    • Ensuring compliance to dress code & other company policies
    • Ensures that company complies with all laws as regards pensions and staff PAYE
    • Monitors all employees conduct
    • Provides payroll information by collecting time and attendance records
    • Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
    • Relationship management with regulatory authorities and Vendors
    • Serving as a point person for all new employee questions
    • Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
    • Ensuring background and reference checks are completed
    • Overseeing the completion of compensation and benefits documentation
    • Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
    • Performs other duties as may be assigned by department and / or company management.
    • Staff induction and Onboarding Process
    • Provide Job description (JD), SOP, SLA, for employees
    • Performance Management
    • Develop and implement policies on a variety of workplace issues
    • Staff exit procedure & Online
    • Prepare salary schedule
    • Appraisal & Feedback
    • Learning and Development
    • Disciplinary Measures
    • Managing Employee Relations
    • Strategic Management
    • Employee and Labour Relations Implement the enlisted above within agreed timelines
    • Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
    • Conduct 3 months review for new staff
    • Conduct Appraisal every 6months
    • Update staff handbook and sanction policies
    • Follow the point deduction system and reward system
    • Update Staff file
    • Conduct Staff exit interview
    • Conduct Staff audit ( identify over staff and under staff)
    • Maintain employee information soft copy on zoho and hard copy in client file
    • Carry out staff address verification
    • Conduct verification on employee's previous employer.
    • Coordinate staff trainings
    • Staff rotation when needed
    • Record staff sanctions
    • Act as staff personal chancellor
    • Staff HMO Coordination
    • Pension remittance
    • Tax remittance
    • Escalate and advise management on issues.

    Requirements

    • Minimum of B.Sc. / HND in Human Resource Management, Personnel Administration, or related field.
    • Certifications in Human Resources management is an added advantage.
    • 2 - 5 years of HR experience
    • Must posses good people management skills

    Salary
    N80,000 - N120,000 Monthly.

    go to method of application »

    Ticketing and Reservation Officer

    Location: Lekki, Lagos

    Job Description

    • Make Reservations / Bookings for Customers, Issuing flight tickets:
    • Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
    • Arrange Reservations and Routing for Passengers at Request or as directed.
    • Inform Clients of Essential Travel Information, such as Travel Times.
    • Answering questions regarding dates, prices, and availability of flights.
    • Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
    • Using computer reservations systems to check availability.
    • Determines whether space is available on Travel Dates requested by Customer.
    • Educate and Enlighten Customer on the New and Existing Products of the Company.
    • Follow up on Enquiries and Convert it to Sales.
    • Keep Informed of Business Changes that affect the Ticketing Area.
    • Sell travel products.

    Requirements

    • Minimum of a B.Sc / HND qualification.
    • Proficiency in the use of any two of the 3 GDS is a must especially amadeus
    • 1 - 2 years ticketing experience
    • Strong Analytical skills
    • Certification in Travels and Tourism is a plus
    • Excellent written and verbal communication skills.
    • A positive attitude and a growth mindset.

    Salary
    N80,000 - N100,000 Monthly.

    go to method of application »

    IT Officer

    Location: Lekki, Lagos

    Responsibilities

    • Running regular checks on network and data security
    • Identifying and acting on opportunities to improve and update software and systems
    • Developing and implementing IT policy and best practice guides for the organization
    • Designing training programs and workshops for staff
    • Conducting regular system audits
    • Designing and maintaining the website
    • Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
    • Running and sharing regular operation system reports with senior staff
    • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
    • Managing and reporting on the allocation of IT budget
    • Providing direction for IT team members
    • Identifying opportunities for team training and skills advancement
    • Plan, manage, upgrade, and monitor the organizations website
    • Improve the User Experience of the website regularly
    • Collaborate with all staff and management to ensure that the organizations website conforms to brand strategy and meets the standards set by the organization
    • Respond to and troubleshoot all website issues
    • Be informed of the current Fashion industry best practices and monitor competitor websites
    • Collaborate with the Digital Marketer/Communications manager to develop strategies for growing subscriber base and web traffic
    • Update HTML, CSS and JavaScript regularly
    • Ensure that the organization's website is protected by employing appropriate security measures
    • Identify and respond to all website security breaches
    • Ensure website quality and efficiency
    • Ensure full compliance of the website with all laws and regulations.

    Requirements

    • Minimum of B.Sc. / HND in Computer Science
    • 1 - 3 years of experience in related field.

    Salary
    N80,000 - N100,000 Monthly.

    Method of Application

    Interested and qualified? Go to Aspom Travel Agency on docs.google.com to apply

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