Jobs at La Fayette Microfinance Bank Limited

Main Responsibilities

• Supports in implementing the training plan with organizing and carrying out the training sessions Providing administrative support to the management
• Supports in Planning training events and activities
• Collaborate with supervisor for the development of annual training program and plans
• Collaborate with the other trainers and the supervisor to update the existing training materials (because of , for example, change in the external environment, new ADVANS products, modified procedures, network extension, …);
• Participate with the other trainers and the supervisor in the design of  new training materials (new modules according to the training needs identified on the field or by the management);
• Organize and prepare the classroom training sessions and take care of all arrangements concerning guest trainers from the branches
• Train  staff during classroom training sessions;
• Carry out staff individual coaching in the branches and on the field;
• Evaluate the progress of the trainees in achieving the objectives set for the training session and the coaching period, and the efficiency of training methods, and recommend appropriate actions
• Provide the supervisor with regular structured reports on activities and their impact
• Identify and suggest external training providers necessary to deliver required training to appropriate standards.
• Supervise other trainers in the discharge of their duties.
• Develop self, and maintain knowledge on Advans’ policies and procedures at all times.
• Any other similar tasks as assigned by the respective supervisor/s.

Profile

Qualification:

• B.Sc. / HND in any discipline. Professional Qualification will be an added advantage.

Work Experience:

• Applicant must have a minimum of two (2) years work expereince as a trainer

Skills:

• Ability to train and coach various groups of professionals.
• Ability to travel within Advans La Fayette MFB network and beyond
• Ability to give and receive feedback.
• Communication and interpersonal skills.
• Conceptual and design skills, as well as writing skills.
• knowledge of Advans Credit Methodology.
• Good command of MS PowerPoint, and general knowledge of MS Office software package.

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Main Responsibilities and Task

• Ensure branch staff comply with Internal Code of Conducts; Policy/Procedure and Regulations on transactions initiated by the bank.
• Ensure that all expected activities as stipulated in the control checklists are performed by the branch management
• Educate and train staff on compliance issues, and acting as the contact point within the branch for compliance queries from staff members
• Create and improve homogenous Compliance Culture in the assigned branch that aligns with control and business objectives of the Bank
• Build strong KYC and KYCB compliance environment in the assigned branch i.e. ensure capturing of all valid KYC documentation into all customers’ accounts in the Core Banking Applications through the regular review of Account opening and documentation both on client files and on the system.
• Carry out unannounced field visit to clients’ business locations before or after loan approval as the case may be.
• Ensure integrity of the transactions and GL accounts in the branch through daily review of the branches GL balance reports. Any major deviation from the standard must be escalated.
• Institute and enforce aggressive Cost reduction Strategies/Tactics for the branch under your purview to ensure zero% income wastage
• Ensure prompt resolution of all recommendations in the Internal Audit Report, Regulatory Examiners Report and other Statutory Examiners Report involving the branch under your purview.
• Ensure daily Call Over of all Tills transactions (which include but not limited to deposit/withdrawal slips, Cheque slips, Internal fund transfers) within 24 hours of posting and where practicable online same day and as may be advised to you from time to time
• Daily Review of all System Generated Override Message/Exception Reports to ensure that appropriate approvals were obtained for it and that they are valid transactions
• Daily review of ATM Card and Pin Management or any other related reviews to ensure any irregularities are discovered and escalated promptly.
• Conduct Special Investigation as may be directed by the Risk and Compliance Manager.
• Conduct spot checks, stock taking and other functions as may be assigned from time to time.
• Ensure prompt and qualitative rendition of relevant returns and reports as may be required by the Risk and Compliance Manager which will include among others:   Critical Control Issues Report, Unusual Incidence Report, Report on assets ageing in standard approved format etc.
• Any other job that may be assigned by the Risk and Compliance Manager.

Person Specification
Qualifications / Education:

• B.Sc. / HND in any discipline. Professional Qualification such as (CIMA, ACCA, ICAN...) or its equivalent will be an advantage.

Work Experience:

• Applicant must have minimum of two (2) years work experience as risk / internal control and compliance officer prefferably in a finance institution

Skills:

• High-level proficiency in written and spoken English; good knowledge of word processing; proven spreadsheet skills; good interpersonal relations skills.

Personal Traits:

• Meticulous, open-minded, autonomous and fast learner.

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Key Responsibilities

• Develop a deep understanding of the channels, products and services that Financial Services Providers (FSPs) can apply to deliver digital financial services;
• Generating and writing reports
• Maintaining an understanding of technology advancements, evolutions and innovations taking place in DFS space to lead skills development process
• Monitoring the DFS servers to avoid any service downtime
• Coordinate all Advans Nigeria initiatives related to DFS including the assistance to the FSD partners to develop their DFS strategies through a business assessment of the challenges/needs/gaps, diagnosing the root problems and recommending an approach that can leverage on Advans Nigeria work;
• Manage the engagement with financial sector stakeholders on DFS;
• Manage execution of Advans Nigeria interventions and activities in DFS;
• Work with Technical Team in the preparation of partnerships involving Digital Financial solutions including the co-development and presentation, of proposals to the Investment Committee;
• Manage initiatives on change management/capacity building as they relate to DFS;
• Guide staff on technical areas as needed.;

Profile
Qualifications / Education: 

• Minimum of First Degree in Computer Science, Computer Engineering or related course of study is required. Relevant professional qualification(s) and certification(s) will be an advantage.

Work Experience:

• A minimum of 2 years experience in a similar role with General knowledge in FINTECH Management.

Skills and Knowledge Required:

• Ability to initiate and adopt innovative and creative approaches to analyzing and developing solutions;
• Actively participate in the internal knowledge Exchange to share lessons learned and key findings of the financial services projects;
• High level of analytical and creative skills;
• Excellent written and report writing skills in English;
• Facilitation and presentation skills;
• Performance management, coaching and mentoring skills;
• Proactively recognize and address concerns/issues and use a set communication protocols to maintain open, transparent and trusting relationship;
• Networking skills.
• Knowledge of financial institution language and culture;
• Knowledge of fintech developments in the continent;
• Knowledge of the complexities of digital ecosystems, interoperability and fintech digital ecosystems.

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Main Responsibilities
Production:

• Analyzes and gives a motivated opinion on every credit file to be presented to LCM from N3 million. These tasks imply the following:
• Ensures that the file is complete (documents, appendix, etc.)
• Checks the source of information/data and their reliability.
• Checks the exactitude and accurateness of data and calculation.
• Checks the respect of the rules and methodology used.
• Checks the global consistency of data between themselves and according to sector/comparable activities.
• Checks and interprets the evolution of data, identify trends.
• Identify additional risks (fiscal, licenses, contracts, etc.)
• Exchanges information with CO in order to complete LAF
• Checks - with HNP - that procedures of credit risk follow-up and monitoring is respected (quality and frequency of post-disbursement visits)

Analysis:

• Periodically analyzes quantitatively and qualitatively the loan portfolio of Advans Nigeria (sector concentration, product concentration, etc.)
• Periodically perform default/PAR studies, measuring in particular the impact of collateral, members of LCM and other on risk exposure.
• Makes recommendations (training, process, procedures, etc.) in order to improve the quality of analysis.
• Constitutes a database enable the Bank to build comparison/reference criteria between companies from the same sectors.
• Proposes evolution in the policy, process, procedure, methodology, LAF, products, collateral, related to the risks identified.
• Intervenes, if requested to, on certain cases of recovery.

Control:

• Controls loan files based on tangible elements.
• Informs directly MD/CEO/HNP in case of serious violations, in order for the management to take appropriate steps.
• Other duties as assigned by the Chief of Risk.

Profile
Educational Experience:

• B.Sc. / HND in any discipline. Professional Qualification will be an advantage.

Work Experience:

• Applicant must have minimum of two (2) years work experience as a credit risk officer prefferably in a finance institution.

Skills:

• High-level proficiency in written and spoken English
• Good knowledge of regulatory requirements around credit risk and control management for MFIs.
• Good command of MS PowerPoint, and general knowledge of MS Office software package.
• A high degree of professionalism, maturity, and confidentiality.
• Oral and written communication.

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Main Responsibilities
Recovery Management:

• Assess the situation of late payment to facilitate speedy customer in the payment.
• Ensure that 50% of clients in Par 45 portfolio is contacted.
• Ability to conduct proper portfolio handover.
• Ensure that all correspondence/information are requested and received from responsible Client Officers and kept in the clients file.

Asset seizure / sales:

• Ability to successfully conduct assets seizure independently.
• Ensure proper documentation of the seized item and immediate storage of the same.
• Maintain good communication with the Head of Recovery if challenges occur during seizures and also work with him to fix prices of the items in line with the banks policy.
• Ability to coordinate seizures systematically with sales to ensure that the sales of the items can cover for the total outstanding debt.

Arrears Portfolio Management:

• Conduct Portfolio segment analysis to identify risky segments and potential methods of recovery of the debt.
• Ability to Follow up on pending payment agreements with default clients and reach negotiated agreements with them.
• Identify challenges in own portfolio and discuss same with the Head of Recovery with the objective of overcoming the challenges to recover the debt.
• Identify and analyse portfolio to determine root causes of default and propose the best method of recovery of the loan.
• Ensure that very difficult cases at least 5 per week are brought to the attention of the weekly arrears committee meeting for a concerted effort towards debt recovery.

Reduction of Loan restructuring, Loan refinancing and Loan write-offs:

• Ability to react proactively to unhealthy and risky portfolio thereby saving the institution of losses.
• Conduct prompt follow up on all parties leading to a jointly negotiated settlement and reduction of losses.
• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.
• Reduce write-off projections for own portfolio by 30% monthly.

Generic Responsibilities
Quality control and production arrears management:

• Ensure the recovery of written off loans.
• Monitor customer file and late payment in arrears.
• Perform reminders by telephone, mail or in the field of late payment by customers.
• Apply debt collection procedures to unpaid instalments.
• Maintain close contact with customers when necessary and feasible.
• Achieve given recovery targets.
• Negotiate a new schedule in case of actual difficulty of the customer found.
• Ensure recovering unpaid instalments is in accordance to the banks’ policy.

Controls:

• Checking past due notices/other client correspondence/letters.
• Monitoring customers’ compliance to timeline.

Profile
Education level:

• HND / B.A. / B.Sc in any related discipline, and must have completed NYSC or possess an exclusion certificate. Special Training: Debt Recovery Training will be an added advantage.

Experience Required:

• Minimum of two (2) years experience as a debt recovery officer preferably in a financial institution.

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Main Responsibilities and Tasks

• Design and develop application integrating with the core banking solution in accordance with IT policy.
• Providing support to different departments by automating bank process and task.
• Providing advice, guidance and expertise in developing software solutions for the bank.
• To ensure users are having an improved experience on existing applications.
• Ensure smooth running of Financial Services Management in collaboration with other departments and also interacting with group or external support.
• To ensure the administration and operation of information systems (CBS ORBIT Software & SAGE accounting software, Business Intelligence and other software used in the Bank)
• To test patched in testing Environment and confirm result meet expectations before implementing in LIVE environment in accordance with IT Policy.
• Innovate new methods or ideas on new services such as software and hardware
• IT project management
• Ensure up to date Backup at DR and Restoration.
• To ensure the correct completeness of periodic processing, especially the end of day processes
• To ensure maintenance of databases, backups (integrity, performance, consolidation, up to date)
• To install and ensure smooth administration of all databases used in the Bank in accordance with I.T policy
• To administer and maintain various environments and interfaces needed for the evolution of the operational software (Live and Testing environments)
• To document all processes or configuration issues.
• Ensure services and all related machines are available for operation at all times.
• Automation of Regulatory Reports, Demand Reports, Financial Services Reports, Management and Operation Reports in accordance with IT Policy.
• Ability to manage all bank applications & processes.

Profile
Qualifications / Education:

• Minimum of First Degree in Computer Science, Computer Engineering or related course of study is required. Relevant professional qualification(s) and certification(s) will be an advantage.

Work Experience:

• A minimum of 2 years experience in a similar role with general knowledge in software development.

Skills:

• Proven experience in  Application development.
• Hands on expereince in Mobile App Development.
•  Experience on Financial Services Management.
• Familiarity with backup and recovery software and methodologies.
• Great at organizing, prioritizing and multitasking.