Main Function
- The Head of Marketing will be responsible for developing and executing comprehensive marketing strategies that promote the company’s brand, drive customer engagement, and support business growth.
- This role oversees all marketing activities, including brand management, digital marketing, advertising, public relations, and market research. The ideal candidate must be creative, strategic, and analytical, with a proven ability to lead teams and deliver measurable marketing results.
Role Responsibilities
Strategic Planning and Brand Management:
- Develop and implement marketing strategies that align with the company’s vision and business objectives.
- Strengthen brand positioning and ensure consistent messaging across all platforms.
- Plan and execute campaigns that enhance brand visibility and reputation.
Marketing Execution and Campaign Management:
- Lead the design and rollout of marketing campaigns (online and offline) to increase customer acquisition and retention.
- Manage advertising, content creation, promotions, and sponsorship activities.
- Ensure the effective use of marketing budgets and resources to achieve optimal ROI.
Digital Marketing and Market Research:
- Oversee all digital marketing initiatives including SEO, social media, email marketing, and web analytics.
- Conduct market research to identify trends, opportunities, and consumer insights.
- Monitor competitors’ strategies and recommend proactive marketing responses.
Team Leadership and Collaboration:
- Supervise, coach, and motivate the marketing team to achieve departmental and organizational goals.
- Foster collaboration with sales, operations, and product teams to ensure alignment in strategy and execution.
- Conduct regular performance reviews and support staff development through training and mentorship.
Reporting and Analysis:
- Prepare and present marketing performance reports to management.
- Track KPIs such as lead generation, conversion rates, and brand engagement metrics.
- Analyze campaign outcomes to refine strategies and improve future performances
Qualifications and Requirements
Education and Certifications:
- HND or B.Sc in Marketing, Business Administration, Mass Communication, or a related field.
- Professional certification in Marketing (e.g., CIM, NIMN, or equivalent) is an added advantage.
Experience:
- Minimum of 5–7 years’ experience in marketing, with at least 2 years in a managerial or leadership role.
- Proven track record in strategic marketing, brand management, and digital campaigns.
- Experience in hospitality, FMCG, or service-oriented industries is desiire
Skills:
Strategic and Creative Thinking:
- Ability to design and execute innovative marketing strategies that drive measurable results.
- Strong analytical mindset for data-driven decision-making.
Leadership and People Management:
- Proven ability to lead, mentor, and inspire a marketing team.
- Strong coordination and organizational skills.
Brand and Communication Excellence:
- Exceptional verbal, written, and visual communication skills.
- Ability to manage media relations, public engagements, and brand storytelling.
Digital Marketing Proficiency:
- Proficiency in social media marketing, SEO, SEM, and analytics tools.
- Adept at using technology to optimize marketing campaigns and monitor performance.
Business Acumen and Problem-Solving:
- Excellent understanding of market dynamics, consumer behavior, and revenue growth strategies.
- Strong ability to handle multiple projects and deliver under tight deadline
go to method of application ยป
Main Function
- The Residential Manager will be responsible for overseeing the daily operations, administration, and maintenance of the residential property to ensure residents’ satisfaction, safety, and comfort.
- This role requires a proactive and organized professional, preferably female, with strong leadership, interpersonal, and multitasking abilities.
- The ideal candidate will ensure smooth facility management, efficient housekeeping, and exceptional resident relations while maintaining high operational standards.
Role Responsibilities
Property Operations and Management:
- Oversee the day-to-day running of the residence to ensure a clean, safe, and comfortable living environment.
- Coordinate maintenance, repairs, and housekeeping schedules to maintain property standards.
- Supervise facility upkeep, including security, utilities, and general administration.
- Monitor the use of resources and ensure cost-effective management.
Resident Relations and Customer Service:
- Serve as the primary point of contact for residents’ inquiries, complaints, and requests.
- Ensure excellent service delivery, prompt issue resolution, and resident satisfaction.
- Organize and manage resident engagement activities and community-building events.
- Maintain proper documentation of resident records, tenancy agreements, and related correspondence.
Staff Supervision and Development:
- Lead, train, and supervise housekeeping, front desk, and maintenance teams.
- Conduct performance appraisals and promote teamwork, professionalism, and accountability.
- Coordinate staff duty rosters and ensure adequate coverage at all times.
Health, Safety, and Compliance:
- Enforce safety and hygiene standards throughout the premises.
- Conduct routine inspections to ensure compliance with safety and environmental regulations.
- Report and follow up on any incidents or emergencies promptly.
Administration and Reporting:
- Maintain records of property expenses, maintenance reports, and occupancy updates.
- Prepare periodic reports for management on facility performance, occupancy trends, and resident satisfaction.
- Liaise with vendors, contractors, and service providers for supplies and maintenance services.
Qualifications and Requirements
Education and Certifications:
- Bachelor’s Degree in Estate Management, Hospitality Management, Business Administration, or a related field.
- Professional certifications in Facility or Property Management are an added advantage.
Experience:
- Minimum of 3 – 5 years experience in residential, property, or hospitality management.
- Proven experience managing staff, residents, or guests in a residential or hospitality setting.
Skills:
- Strong interpersonal and communication skills with a courteous and professional demeanor.
- Excellent organizational, multitasking, and problem-solving abilities.
- Sound leadership and team management capabilities.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to handle confidential information and manage conflict effectively.
- High attention to detail, cleanliness, and customer satisfaction
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