Jobs at Domeo Resources International (DRI)

Main Function

• The Head of Centre is responsible for the overall management and strategic direction of the edu-play centre.
• This includes ensuring the delivery of high-quality programs, maintaining a safe and nurturing environment for children, managing staff, and driving revenue generation through enrolments and partnerships.
• The role requires strong leadership, financial acumen, and a passion for early childhood education. Role Responsibilities

Responsibilities
Centre Management and Operations:

• Oversee the daily operations of the centre, ensuring all programs run smoothly and efficiently.
• Ensure the centre complies with all safety, licensing, and regulatory requirements.
• Manage the centre’s resources, including equipment, supplies, and facilities, to maintain a high standard of quality.

Revenue Generation and Financial Management:

• Develop and execute strategies to increase enrolment and maximize occupancy rates.
• Identify new revenue opportunities, including special programs, workshops, and holiday camps.
• Collaborate with the Business Developers to establish and nurture partnerships with schools, community organizations, and other stakeholders.
• Monitor and manage the centre’s budget, ensuring profitability and cost efficiency.
• Prepare basic financial reports, track revenue performance, and recommend adjustments to meet financial targets.

Staff Leadership and Development

• Supervise staff, ensuring they deliver exceptional care and education.
• Conduct regular performance reviews, provide feedback, and address any performance issues.
• Foster a collaborative and inclusive workplace culture that promotes teamwork and innovation.
• Organize regular staff meetings to align on goals, share updates, and address challenges.

Program Development and Quality Assurance:

• Design and implement engaging and age-appropriate educational and recreational programs.
• Evaluate the effectiveness of programs, incorporating feedback from parents and staff.
• Ensure all activities align with the centre’s mission and values.

Parent and Community Engagement:

• Build strong relationships with parents, acting as the primary point of contact for inquiries and feedback.
• Organize parent engagement activities, including open houses and workshops.
• Represent the centre at community events to increase visibility and attract new clients.

Marketing and Branding:

• Work with the Content Creator and Social Media Manager to design and execute marketing campaigns
• Ensure consistent branding and messaging across all promotional materials.
• Monitor market trends and competitor activities to inform marketing strategies.

Risk Management and Problem-Solving:

• Identify and mitigate risks to ensure the safety and well-being of children and staff.
• Resolve conflicts and address complaints from parents or staff professionally and effectively.

Qualifications
Education and Certifications:

• Bachelor’s degree in Early Childhood Education, Business Administration, or a related field
• A Master’s degree is an advantage

Experience:

• Minimum of 6 years in a leadership role within the education or childcare industry.
• Proven track record in revenue generation, budget management, and team leadership.

Skills:
Leadership and Management:

• Strong ability to inspire and lead a diverse team.
• Excellent decision-making and problem-solving skills.

Revenue and Business Acumen:

• Skilled in developing and implementing revenue-generating strategies.
• Strong financial management and budget oversight abilities.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.
• Ability to build trust and rapport with parents, staff, and stakeholders.

Operational Expertise:

• Exceptional organizational and multitasking abilities.
• Knowledge of regulatory and licensing requirements for childcare centres.

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Main Function

• The job holder is a strategic and dynamic HR Business Partner (HRBP) who develops and aligns our human resources initiatives with business goals.
• The HRBP will act as a trusted advisor, collaborating with department heads and team leads to drive talent management, employee engagement, and organizational effectiveness.
• This role requires a proactive professional who balances strategic thinking with hands-on execution, ensuring that HR strategies support the organization’s growth and success.

Responsibilities
Strategic HR Partnership:

• Collaborate with leadership to understand business objectives and develop HR strategies that drive performance and growth.
• Provide insights and recommendations on workforce planning, talent acquisition, and succession planning.
• Align HR policies and practices with the company’s strategic goals.

Talent Management and Development:

• Lead talent acquisition efforts, ensuring the hiring of top talent aligned with Dominion Merchants’ values and business needs.
• Implement onboarding programs to integrate new hires smoothly into the organization.
• Identify training and development needs, recommending initiatives to build leadership and technical capabilities.

Employee Relations:

• Serve as the first point of contact for employee concerns, fostering a positive work environment.
• Manage conflict resolution, disciplinary processes, and grievance handling in line with company policies.
• Ensure a culture of trust, transparency, and accountability.

Performance Management:

• Oversee the performance management process, supporting managers in setting goals and conducting appraisals.
• Implement and monitor Performance Improvement Plans (PIPs) for underperforming employees.
• Provide coaching and feedback to both managers and staff to enhance performance.

Compensation and Benefits:

• Partner with management to review and structure competitive compensation packages.
• Ensure benefits administration aligns with company policies, including health insurance, leave entitlements, and other perks.
• Support annual salary reviews and bonus allocation processes.

Compliance and Policy Implementation:

• Ensure all HR practices comply with labor laws and company policies.
• Develop, update, and communicate HR policies and procedures.
• Maintain employee records and HR documentation in line with data protection regulations.

HR Analytics and Reporting:

• Track and analyze HR metrics (e.g., turnover rates, engagement scores) to inform decision-making.
• Prepare regular reports for management, providing insights into workforce trends.

Qualifications
Education and Certifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree or HR certification (CIPM, SHRM, HRCI) is an advantage.

Experience:

• Minimum of 9 years of progressive HR experience, with at least 2 years in a managerial role.
• Strong understanding of Nigerian labor laws and HR best practices.
• Proven ability to develop and execute HR strategies aligned with business goals.
• Experience handling complex employee relations issues with professionalism and discretion.
• Skilled in performance management, talent development, and workforce planning.
• Proficiency in HR software and Microsoft Office Suite (Word, Excel, PowerPoint).

Skills:
Strategic Thinking:

• Ability to align HR initiatives with the company’s business objectives.

Communication:

• Strong interpersonal and communication skills, both verbal and written.

Problem-Solving:

• Analytical mindset with a solution-oriented approach to HR challenges.

Relationship Building:

• Proven ability to build trust and collaborate effectively with all levels of staff.

Adaptability:

• Agile and responsive to a dynamic work environment.

Confidentiality:

• High ethical standards with the ability to handle sensitive information discreetly.

Behavioural Qualities

• High level of emotional intelligence in difficult circumstances with dedication to sustain performance, particularly when under pressure.
• Proactive identification and elimination of inefficiencies.
• Strong work ethics and reliability.