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  • Posted: Jun 10, 2025
    Deadline: Not specified
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  • Coronation Insurance Plc has been in operations for over half a century, offering a comprehensive range of insurance coverage. Established in 1958, Wapic has built a strong franchise in the largest economies in Sub-Saharan Africa and operates two subsidiaries; Coronation Life Assurance Limited and Coronation Insurance (Ghana) Limited. The Company has a history of delivering efficient and transparent insurance solutions to discerning clients; a culture reflective of the strength and leadership which underpins the company’s foundation.
    Read more about this company

     

    Head, Actuarial Services

    Key Duties and Responsibilities

    • Analyze and evaluate which insurance products and services could meet complex client needs.
    • Monitor the operation of delegated authority agreements, binding authorities and/or scheme arrangements to ensure that organizational underwriting procedures and policy wordings are being followed.
    • Monitor and guide actuarial performances against prescribed objectives and plans.
    • Extract relevant data and applies appropriate statistical modelling techniques to produce valid initial analysis to achieve the intended objectives based on appropriate assumptions and rationale.
    • Reviews analysis of loss experience and trends.
    • Oversee processes of determining required premium rates, cash reserves and liabilities.
    • Apply statistical analysis and predictive modeling to support development of rates, rating plans, pricing and portfolio management.
    • Provide actuarial services according to the requirements of assigned business lines.
    • Work with relevant units, e.g. underwriters, claims personnel, to plan for new lines of business or improve existing business.
    • Monitor estimates produced and used by the team in product development and pricing.
    • Review assumptions and methodology used in actuarial models.
    • Review mortality and surrender risk calculation to ensure accuracy.
    • Guide team members on actuarial matters.
    • Provide professional advice to support corporate development by analyzing actuarial performances to effectively determine corporate development directions.
    • Monitor and review operational plans and procedures for compliance.

    Key Requirements

    Education and Work Experience

    • Bachelor’s degree Insurance, Actuarial, Finance or related fields.
    • Minimum of ten (10) years’ experience.
    • Possession of relevant Professional certifications is an advantage.

    Skills and Competencies

    • Ability to apply the principles of insurance to complex, unfamiliar situations.
    • Demonstrates an understanding of how a range of situations may be affected by the principles of insurance.
    • Ability to interpret relevant regulations, standards, and codes of practice relevant to the business.
    • Knowledge of IFRS17 and experience in IFRS17 implementation is a plus.
    • Ability to demonstrate a detailed understanding of complex policy wordings, extensions and/or limitations and their interpretation and application.
    • Knowledge and ability to implement compliance procedures and controls.
    • Ability to manage large workloads and tight deadlines.
    • Able to apply advanced mathematical / actuarial concepts and techniques.
    • Ability to use actuarial statistical software applications.
    • Excellent relationship management skills, able to forge strong commercial relationships with internal and external stakeholders.
    • Communication and Influencing skills.
    • Data analysis and Interpretation.
    • Attention to detail skill.

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    Senior Legal Officer

    Key Duties and Responsibilities

    • Document legal drafting and writing approaches suited for organisation’s use.
    • Review and draft contracts, agreements and internal policies and ensure that they are in compliance with all statutory or legal requirements.
    • Provide advisory services on issues that relate to the legal and regulatory framework and liaise with necessary regulatory bodies when needed.
    • Collaborate with senior management to drive responsive actions to address legal-related public policy issues.
    • Assist in the development of policies, procedures and guidelines.
    • Execute legal and compliance vision, strategies and frameworks.
    • Provide advisory services on issues that relate to the legal and regulatory framework and liaise with necessary regulatory bodies when needed.
    • Perform periodic checks of corporate documentation to verify that contents are valid, consistent with Coronation Insurance ’s policies, and in the organisation’s legal best interest.
    • Coordinate the maintenance of statutory books including registers of members, directors, shareholders, etc.
    • Interpret new/ existing local and international laws, regulations and decrees which will affect operations in Nigeria and provide advice accordingly.
    • Keep abreast of the latest legislative and regulatory requirements applicable to the organisation by subscribing to various information channels to maintain updated knowledge and organisational compliance.
    • Provide all such other administrative and other secretarial duties as directed by the Legal Counsel & Company Secretary.

    Key Requirements
    Education and Work Experience:

    • Bachelor’s Degree in law (LL. B) and B.L
    • Relevant postgraduate degree and professional qualification.
    • Minimum of four (4) years relevant work experience Skills and Competencies.
    • Good understanding of trends, challenges, opportunities, regulations and legislations relating to the financial service industry.
    • Good knowledge of the company’s product offerings.
    • In-depth knowledge of international and local corporate and commercial law.
    • Demonstrated expertise and knowledge of contract preparation and administration.
    • Political awareness, maturity and tact, including the ability to relate with the various stakeholders in the company.
    • Ability to exhibit sound judgment and high level of professionalism in internal and external relations.
    • Excellent written and verbal communications skills.
    • Very good relationship building, interpersonal and networking skills.
    • Excellent presentation and facilitation skills.

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    Chief Digital Officer

    Role Summary

    • The Chief Digital Officer (CDO) role will be responsible for the leadership, planning, and implementation of the digital vision and strategy for the Coronation Insurance verticals.
    • The role will lead the ongoing commitment to support and promote the use, transformation, deployment, and adoption of the Coronation Insurance digital strategy that advances the overall mission of the insurance group As the CDO, the role will provide the vision and leadership to develop and implement digital strategies and initiatives for the insurance verticals as well as play a crucial role in driving innovation, enhancing operational efficiency, and ensuring that the company's digital operations align with business objectives.
    • The CDO will be responsible for anticipating and maintaining a vision for future digital technology needs, and for recommending strategies, priorities, and projects that will best achieve the Coronation Insurance group’s strategic digital goals and objectives.

    Key Stakeholders

    • The CDO is responsible for the strategic leadership of the digital strategy in the insurance group. The role will interact primarily with the Technology Leads, Executive Management and digital initiative owners across the insurance verticals.

    Role Responsibilities
    Leadership:

    • Develop a clear and compelling digital strategy for the Insurance Group.
    • Provide oversight to all digital projects and regularly communicate to Executive Management and Board of Directors.
    • Serve as a strategic business leader and advisor, counselor, functional expert, and thought partner to the executive leadership team of the insurance verticals.
    • Establish and maintain trusted relationships with key stakeholders on all issues coming from domain expertise.
    • Promote strong interpersonal relations, marketing the digital agenda in a creative and effective manner and working to develop strong inter-group relationships.
    • Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation.
    • Cultivate and maintain partnerships and relationships with external entities.
    • Develop reciprocal relationships with the domestic and international community in areas such as best practices and benchmarking.
    • Interface closely with executive management in the group office and with the insurance verticals to coordinate and execute strategic plans.
    • Provide thought leadership and managing all decisions and strategic processes that support architecture, design, functionality, scope and long-term planning.
    • Provide oversight function in optimizing and managing digital technology initiatives within the insurance group to ensure technology delivers high efficiency with sufficient resilience.
    • Lead change management efforts to ensure that digital projects deliver change through the business and are ‘owned’ by the business.

    Digital Strategy and Transformation: 

    • Conduct presentations to management related to the impact of the short- and long-range strategic plans, ensuring that plans incorporate research findings and recommendations of key stakeholders.
    • Guide the design of policies, processes, and programs that support the overall digital strategy.
    • Work with teams across the businesses to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
    • Oversee the development and maintenance of the frameworks, standards, and strategies that will empower the business and people to achieve the organization’s objectives.
    • Drive digital transformation initiatives to enhance the overall business processes and leverage data analytics for data-driven decision-making.
    • Foster a culture of innovation within the technology teams, encouraging the exploration of new digital technologies and solutions to maintain a competitive edge in the financial services industry.

    Business Management and Support:

    • Partner with insurance verticals executives to understand the digital business objectives, guide, and support in the delivery of solutions that support these objectives.
    • Collaborate with technology vendors and external partners to evaluate, select, and manage strategic relationships that complement the company's digital capabilities.
    • Negotiate contracts and service-level agreements to ensure the delivery of high-quality products and services.
    • Prepare and manage the budget, optimizing resource allocation to meet project requirements and business needs.
    • Provide financial analysis and reporting to support decision-making related to digital technology investments and cost-effectiveness. ▪ Identify skill gaps and training needs within the function and implement talent development programs accordingly.
    • Build and lead a high-performing team, fostering a culture of collaboration, innovation, and continuous learning.
    • Define and provide direction in the implementation of the business engagement model to ensure continuous and effective collaboration across the insurance verticals.
    • Oversee the due diligence and software selection process for new software and tools; provide guidance in the negotiation, pricing and contracts.
    • The CDO may also take on other tasks and responsibilities as assigned.

    Requirements
    Work Experience:

    • Minimum of a Bachelor’s Degree in Computer Science, Information Technology, or related field.
    • Minimum of 15 years relevant work experience, with 5 years in a technology/digital leadership role.
    • Proven track record in developing and executing digital strategies that align with business goals.
    • Experience in driving digital transformation initiatives and leveraging emerging technologies to drive innovation.
    • Leadership experience in a financial services or technology consulting role.
    • Possession of relevant certifications, such as CISSP, CISM, PMP, or ITIL.

    Technical Competencies:

    • Strong understanding of financial services operations, regulations, and compliance requirements.
    • Demonstrated and expertise ability in the full continuum of digital technology and business practices.
    • Expertise in information security, risk management, and business continuity planning.
    • Familiarity with cloud computing, data analytics, emerging digital technology and practices and other digital trends in the financial services domain.
    • Demonstrated track record of success in:
    • Leading strategic initiatives.
    • Coalition and relationship building across a diverse group of stakeholders.
    • Leading significant cross-functional initiatives in diverse and complex organizational settings.
    • Change Management – ability to identify and drive organizational and cultural transformation.
    • Relationship management – ability to build and cultivate relationships with a wide variety of internal and external stakeholders.
    • Adaptability – flexible, agile mindset, optimistic approach; committed to overcoming challenges; comfortable with change and ambiguity.
    • Ability to thrive in a fast-paced and achievement-oriented environment; Managing towards outcomes and ambitious goals.
    • Financial Management – ability to interpret financial information and its impact on the business; ability to substantiate strategic decisions with financial data and results.
    • Project Management – ability to organise and manage resources necessary to drive the delivery and completion of projects on time, in scope and within budget.
    • Fluency in data analytics and applicable tools.

    Behavioral Competencies:

    • Ability to develop a vision and inspire others to achieve shared goals.
    • Executive Decorum – ability to demonstrate executive disposition that reassures others, internal and external to the organization, and that commands respect. Be willing to serve as public champion of organizational decisions and values.
    • Emotional Intelligence – ability to handle interpersonal relationships judiciously and empathetically; role model emotional intelligence through one’s capacity to be aware of, control, and express emotions.
    • Communication Skills – ability to deploy verbal, nonverbal and visual communication and to convey, share ideas and feelings effectively including listening, speaking, observing and empathising.
    • Superior management skills – ability to influence and motivate others to achieve outstanding results.
    • Strategic mindset, analytical thinking, and the ability to make data-driven decisions.
    • Ability to work independently and manage multiple responsibilities simultaneously.
    • Integrity and clarity in all communications and interactions.
    • Coaching – ability to coach and equip upcoming leaders/managers with the tools, knowledge, and opportunities to fully develop themselves to be effective in their commitment to themselves, the company, and their work.
    • Candor – comfort leading difficult conversations with adults, guided by making decisions that are in the best interests of the organization.
    • Innovation/Out-of-the-box thinking – ability to seek out and adopt innovative approaches to technology.
    • Authenticity – ability to gain the trust of others and consistently act with integrity Education and

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    Head, Public Sector Sales

    Key Duties and Responsibilities

    • Lead business development activities for public sector related clients or partners
    • Develop the company’s penetration or market share on all business lines for the public sector
    • Lead complex and major sales presentations and negotiations with clients
    • Mitigate situations where the organization/department is at fault in an appropriate way.
    • Oversee the process of data collection, assessing, understanding and integrating primary quantitative and qualitative customer data
    • Cross-selling Insurance products to the company’s customers.
    • Evaluate organisational capability to respond quickly to consumer demand for products and/or services based on research outcomes
    • Prioritize channel characteristics by how well they help Coronation meet channel objectives and desired customer experience
    • Educate customers on the digital products and services offered by the coronation.
    • Analyse business development principles, best practices, and full range of business development techniques for public sector clients
    • Use specialist knowledge of insurance products and services to meet client needs
    • Analyse and evaluate which insurance products and services could meet complex client needs

    Key Requirements
    Education and Work Experience:

    • A Bachelor’s Degree in Insurance, Marketing and Finance or equivalent
    • Minimum of eight (8) years of prior experience in Insurance Sales-related roles.
    • Professional certification in Insurance, sales, marketing or any relevant field.

    Skills and Competencies:

    • Must have or willing to learn a broad-based insurance-related exposure and background in order to multi-task within a small team.
    • Industry Knowledge – well versed with product knowledge and industry trends.
    • Advanced selling skills
    • Ability to manage multiple stakeholder relationships and priorities
    • Strong communication and interpersonal skills
    • Strong supervisory and people management skills.
    • General understanding of the financial markets and investment vehicles
    • Strong networking and relationship management skills.

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    Corporate Claims Officer

    Key Duties and Responsibilities

    • Assess potential high-value fraudulent claims by evaluating documents and information collected against common indicators of frauds
    • Negotiate with corporate customers on settlement amounts, terms and recovery actions in accordance with organisation policies and procedures and applicable laws and regulations
    • Communicate all claims decisions in a timely and appropriate manner and ensure that communication during the assessment process is regular, timely, and clearly documented.
    • Determine if technical and/or high-value claims should be accepted based on results of claims analysis and reports from service providers
    • Determine settlement amounts for technical and/or high-value insurance claims based on investigation outcomes
    • Interpret policy wordings and conditions to determine the validity of claims and advises the claimant accordingly
    • Negotiate with corporate customers on settlement amounts, terms and recovery actions in accordance with organisation policies and procedures and applicable laws and regulations
    • Ensure claim matters are handled according to customer service standards and defined customer experience policies
    • Review Key Performance Indicators (KPIs) relevant to each stage of the insurance claims process and propose recommendations to increase efficiency
    • Identify claim trends to propose product design enhancements
    • Determine appropriate modifications to business processes to ensure seamless transition and minimise resistance for claims handling
    • Ensure accuracy of records and adherence to internal controls
    • Maintain compliance frameworks, policies, and procedures to reflect changing regulatory requirements and organisational compliance strategies

    Key Requirements
    Education and Work Experience:

    • Bachelor's Degree in Finance, Insurance or any related discipline
    • Minimum of 5 to 7 years’ experience in the Insurance industry.
    • Possession of a Professional certification is an added advantage

    Skills and Competencies:

    • Understands the scope of cover, including policy extensions, limitations, and exclusions for the class of business being underwritten
    • Sound Knowledge of the Insurance industry
    • Ability to apply internal compliance procedures to ensure own work is in compliance with standards
    • Strong attention to details
    • Excellent written and verbal communication skills
    • Excellent customer service skills
    • Knowledge of Microsoft Office and Core Insurance software.

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    Investment Officer

    Principal Duties & Responsibilities

    • Monitor business climate, trends in technology and development, and government activity in areas of the company’s current and anticipated investment or expansion
    • Perform, review, facilitate or negotiate deal sourcing, project assessment, financial modelling and evaluations, due diligence, investment structuring, legal framework and any other related activities throughout the end to end investment process.
    • Make investment recommendations based on detailed company analysis covering corporate profile, products & services, cost drivers, financial ratios (including comparisons over time and comparisons with competitors
    • Research industries and companies and create detailed financial models to highlight relevant metrics to be used in the investment decision making process
    • Provide accounting reports for alternative investments such as private equity, private credit, infrastructure and private real estate, hedge funds etc.
    • Provide intelligent forecast of the future impacts of major developments within the industry
    • Review valuation for business and financial assets and develop risk management processes
    • Provide responses to investor information requests and compiling necessary due diligence materials
    • Perform calculations and modelling of the cost of capital and demonstrates a working knowledge of the regulatory framework in providing advice on the deal structure.
    • Manage the organization investment portfolio so that investment selections are aligned with organization or organization’s goals and requirements
    • Communicate and present outcomes from performance reports to management.
    • Analyze performance of portfolios; develop and present portfolio reports
    • Monitor industry trends and contribute to team strategy discussions on investment opportunities.

    What we are looking for
    Educational Qualification and Work Experience:

    • Bachelor’s Degree in Finance or related fields
    • Experience in the financial services especially in insurance is mandatory
    • 4 - 5 years experience in a similar position.
    • Knowledge of investment trends and advisor practices.

    Skills and Competencies:

    • Very good knowledge of the Financial Services industry in terms of trends, challenges, opportunities, regulations, legislation etc.
    • Ability to gather and analyze information regarding assets, liabilities, cash flow, income, and/or obligations necessary to prepare a budget and investment plan.
    • Ability to synthesize and simplify complex data
    • Analytical skills and financial modelling ability.
    • Outstanding verbal and written communication skills
    • Knowledge of finance and capital markets
    • Proven MS Office skills, including Word, Excel, and Outlook.
    • Must be able to work in a team-oriented environment.

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    Bancassurance Officer

    Key Duties and Responsibilities

    • Cross-sell insurance products to bank customers.
    • Develop an open and trusting relationship with Bank’s Branch Managers/officers/staff
    • Establish and monitor processes that facilitate enhanced sales effectiveness, ongoing positive contribution and smooth relationship management between the partners and the organization.
    • Develop channel sales plan with effective budget forecasting across recruitment, licensing, activisation and productivity targets for the sales force.
    • Support the facilitation of smooth onboarding of customers and ensure prompt delivery to customers within the Service Level Agreement.
    • Manage and monitor the life and general insurance sales in the assigned territory.
    • Lead sales presentations and negotiations with customers.
    • Support the team of associates to drive insurance business in the assigned territory.
    • Support bank branches by ensuring sales of insurance products.
    • Prepare reports to present findings and document information in a systematic manner.
    • Work jointly with product & marketing, Underwriting Departments for pre-sales activities & support for sales acquisition.
    • Act as a support function for the assigned branches for queries related to Insurance business.
    • Assist in mapping robust and effective Bancassurance training execution.
    • Spearhead all lead generation initiative from the bank – whether through walk in, data mining, referrals and others.

    Education and Work Experience

    • Bachelor’s degree in business management, Marketing, Insurance or equivalent.
    • Minimum of five (5) years’ experience in insurance sales-related roles.

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    Front Desk Officer

    Key Duties and Responsibilities

    • Attend to visitors and clients in a courteous and professional manner.
    • Receive incoming calls and direct them to the appropriate parties.
    • Maintain a professional and friendly office environment, ensuring that visitors and employees receive excellent service.
    • Maintain a clean and organized front desk area, adhering to company standards.
    • Provide information and assistance to clients, visitors, and employees, responding to their queries and resolving issues.
    • Maintain a high level of customer service, ensuring that all interactions are professional, friendly, and courteous.
    • Receive and direct visitors, clients, and employees to the relevant personnel or departments.
    • Maintain confidentiality & handle sensitive information appropriately.

    Key Requirements
    Education and Work Experience: 

    • A minimum of a Bachelor's Degree in Business Administration or a related field.
    • Minimum of two years’ experience in office administration or related field.

    Skills and Competencies:

    • Excellent communication, multitasking, and organizational skills.
    • Proficient in the use of computer applications such as Microsoft Office Suite.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • High level of attention to detail and accuracy.
    • Ability to maintain confidentiality and handle sensitive information

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    Reinsurance Officer

    Principal Duties and Responsibilities
    Reinsurance Operations:

    • Utilize routine processes and procedures to administer reinsurance and retention, process routine claims, and validate data, files, systems, procedures and identify discrepancies
    • Participate on special projects related to reinsurance administration systems, legal contracts/treaties, new product launches and other initiatives
    • Provide information to enable the preparation of and rendition of statutory statements such as reinsurance premium, minimum and deposit premium, commissions, treaty renewal statistic on various classes etc. and/or paid on timely basis as applicable.
    • Obtain, analyze and document information required to determine inward facultative acceptances with creditworthy Insurance Companies and follow up with counterparties to ensure premiums are received
    • Provide information to enable outward facultative reinsurances with creditworthy Insurance Companies in line with set standards.
    • Process facultative premium payments on timely basis in line with laid down policies and processes
    • Closely monitor/follow up on treaty and facultative claims recoveries and ensure all identified reconciliation items on facultative accounts are acted upon

    Analysis and Reporting:

    • Perform entry level accounting activities and processes reinsurance account transactions such as journal entry preparation and account reconciliations with direct guidance and supervision.
    • Gather, research, and offer support to complete audits in a timely manner, for internal and external audit, and reinsurance business partners.
    • Acquire and apply maturing knowledge of the business and gathers information to support reporting and analysis.
    • Provide support in the analysis of reinsurance accounts and contractual requirements, including but not limited to exposure/cession based rates/thresholds, limits/retentions, annual aggregate deductibles/limits, loss corridors, application of experience adjustments, monitors large losses.

    Team Participation:

    • Participate in the orchestration of activities to develop and complete business deliverables including developing and documenting project business requirements and translating those requirements into functional system specifications.

    Minimum Qualifications

    • Bachelor’s Degree in Insurance, Finance, Accounting or any related discipline.
    • 5 - 7 years’ relevant experience inthe  insurance industry
    • Experience in the insurance industry would be an added advantage

    Competency and Skill Requirements:

    • Ability to demonstrate good understanding of business processes
    • General understanding of the local and global financial services industry.
    • General understanding of trends and recent developments in insurance industry.
    • Extensive knowledge of MS Office tools.
    • Good problem-solving skills
    • Good communication skills – written, oral, interpersonal, and business presentation skills and the ability to effectively interface with senior management, and staff.
    • Demonstrated commitment to ethical standards and high level of integrity.
    • Strong risk management skills
    • General understanding of insurance principles and practices
    • General understanding of legal obligations and regulatory compliance
    • Good research and analytical skills
    • Good finance and accounting skills
    • General knowledge of IFRS
    • Good knowledge of Reinsurance.

    Method of Application

    Interested and qualified candidates should send resumes to careers@coronationinsurance.com.ng with job title as subject of email.

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