Front Desk Officer at Coronation Insurance Plc

Key Duties and Responsibilities

• Attend to visitors and clients in a courteous and professional manner.
• Receive incoming calls and direct them to the appropriate parties.
• Maintain a professional and friendly office environment, ensuring that visitors and employees receive excellent service.
• Maintain a clean and organized front desk area, adhering to company standards.
• Provide information and assistance to clients, visitors, and employees, responding to their queries and resolving issues.
• Maintain a high level of customer service, ensuring that all interactions are professional, friendly, and courteous.
• Receive and direct visitors, clients, and employees to the relevant personnel or departments.
• Maintain confidentiality & handle sensitive information appropriately.

Key Requirements
Education and Work Experience: 

• A minimum of a Bachelor's Degree in Business Administration or a related field.
• Minimum of two years’ experience in office administration or related field.

Skills and Competencies:

• Excellent communication, multitasking, and organizational skills.
• Proficient in the use of computer applications such as Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information