Fresh Vacancies at SOFRESH Neighbourhood Market

WHO WE NEED

We are searching for an organized and detail-oriented STORE KEEPERÄ€ to manage all of the operations in our storeroom. In this position, youā€™ll play a key role in the proper care and maintenance of our stock, including ordering, receiving, and managing inventory.

Job Duties

• Greet, acknowledge customers and make them feel welcomed, relaxed and comfortable to place orders and as they shop around within the store
• Adheres to strict codes of personal cleanliness, grooming, personal hygiene and appear cheerful at all times to reflect the brand identity
• Responsible for the fresh produce requisition, storage, preservation, returns, and product inventory, considering customer needs and preferences.
• Ensures adequate availability of complimentary items such as straws, serviette, etc and packaging materials for production activities.
• Initiate purchase requisitions to replenish fresh produce. Ensure proper presentation and display of all produce and processed products.
• Receives, records and ensures cleanliness, proper storage, preservation, packaging and display of fresh fruits and vegetables on the shelves and cooling units

Qualifications

• Knowledge of proper bookkeeping and inventory management
• Familiarity with standard concepts and best practices in a stockroom or warehouse environment
• Analytical mind with ability to make accurate mathematical computations
• Excellent written and verbal communication skills
• Competencies in data entry, analysis, and management
• Keen attention to detail and ability to effectively manage time
• Minimum of a national diploma (ND) certicate or equivalent
• At least 1 yearÄ€ of experience in storekeeping, inventory control, or recordkeeping

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The Helpdesk Reps offer support and technical assistance to our online customers who are using our services and products. They also work closely with the dispatch riders.

Job Duties

• Responding to queries via chat, email, or phone
• Providing technical assistance for questions and problems
• Resolving problems with order placements and dispatch riders
• Following up with customers to ensure full resolution of issues
• Requesting feedback and/or monitoring calls and other methods of correspondence to improve services
• Running reports to analyse common complaints and problems

• Possesses ability to work well with minimal supervision.

• Good telephone etiquettes

Qualification

Degree in Mass Communication or related courses with at least 1 year experience in same position.