Fresh Jobs at People Capacity Management

Location: Lekki, Lagos

Job Responsibilities

• Managing and directing online sales efforts to meet sales and profit goals.
• Designing and recommending online sales programs and set short and long-term online sales strategies.
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure a strong online presence
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Work independently and take the lead, even when all of the pieces are not in place.

Requirements

• BS Degree in Business Administration or a related field
• A minimum of 3+ years relevant experience in a similar role
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Highly professional and customer‐service oriented
• Have a great fashion aesthetic and be all over what’s happening in the industry

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Responsibilities

• To manage and innovate customer complaint management system to reduce customer complaints
• Manage & develop quality team to enhance and control call centre/ service quality standards and measurement for all customer touch points
• Review and improve CS agents- conversations (calls,emails,chat,etc.)- To measure and improve CSAT
• Ensuring disciplined use of internal systems while tapping into the creativity of the team for continuous improvement
• Providing customer insights that form the basis for growing our product portfolio and driving process innovation
• Focusing on continuous improvement in conversion through automation, training, and cross-functional collaboration.

Requirements

• B.Sc Degree in a relevant field
• Master's Degree is an added advantage
• Relevant additional professional qualification is required
• A minimum of 5 years experience
• Prior work experience in the tech / e-commerce industry is required
• Tech savvy and data-driven to help shape a multi-channel customer experience and drive results
• Extensive experience in process improvement through automation and tech-enabled tools
• Candidates mustlive within Lekki, Lagos.

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People Capacity Management is recruiting to fill the following role with our client, a fast-growing group of companies

Job Responsibilities

• Analyze brand positioning and consumer insights
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors’ activities
• Oversee new and ongoing marketing and advertising activities
• Monitor product distribution and consumer reactions
• Devise innovative growth strategies
• Align the company around the brand’s direction, choices and tactics
• Meeting with clients and working with colleagues across multiple units (such as marketing assistants, marketing managers etc.)
• Organising events such as product launches, exhibitions and photo shoots.

Requirements

• BS degree in a related field
• A minimum of 5+ years relevant experience in a similar role
• Proven ability to develop brand and marketing strategies and communicate recommendations to executives
• Experience in identifying target audiences and devising effective campaigns
• Excellent understanding of the full marketing mix
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with latest trends and marketing best practices
• Degree in marketing or a related field

Location: Lekki, Lagos

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People Capacity Management is recruiting to fill the following role with our client, a fast-growing group of companies

Job Responsibilities

• Assess and identify new opportunities for growth in current and prospective markets.
• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that produce organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with appropriate partners
• Establish cost parameters and manage the overall P&L of this company / division
• Maintain a forecast and targeting sales attainment plan
• Supervise employee performance toward improved efficiency with internal processes
• Provide appropriate data analytics of sales and distributors etc. to appropriate management teams
• Work with management team and assistant managers to develop long-term strategic initiatives
• Create and maintain rolling 3-month sales forecast and targeting sales attainment plans
• Participate in competitive analysis and pricing strategy development
• Develop a comprehensive company budget and perform periodic budget analyses.
• Ensure all company activities adhere to legal guidelines and policies.

Requirements

• Bachelor’s degree in business, management, or related field
• At least 3 years’ experience as a business manager or relevant managerial role
• Proven experience with business and strategy development processes
• Outstanding poise in a fast-paced business environment
• Superior leadership skills
• Proven ability with financial and budgetary processes will be preferred.

Location: Lekki, Lagos

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People Capacity Management is recruiting to fill the following role with our client, a fast-growing Fintech company.

Responsibilities:

• Plan, implement and manage public relations programs
• Plan and budget for PR events, programs and initiatives
• Help in designing and reviewing a variety of promotional and marketing materials
• Design and review the online content in media announcements and media kits
• Monitor corporate image frequently and ensure it is in compliance with company brand
• Check and manage content produced for website and social media channels
• Develop and implement PR policies and procedures
• Measure and provide reports on each PR campaign
• Build long-term relationships with all relevant stakeholders, such as local government, media people, politicians, etc.
• Produce content for various speeches, events, hearings.
• Develop and implement crisis communications advice and media strategy, as needed

Requirements:

• Previous working experience as Public Relations Specialist for 5 year(s)
• BSc/BA in PR, communications, journalism or similar relevant field
• A proven track record of successful PR campaigns
• Excellent communication, presentation and leadership skills
• Outstanding organizational and time management skills
• Aptitude in presentation and public speaking
• Attention to details

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People Capacity Management is recruiting to fill the following role with our client, a fast-growing group of companies

Job Responsibilities

• Activate and lead sourcing strategies and processes
• Negotiate contracts with suppliers and internal stakeholders
• Proactively engage Business Partners to highlight potential use of diverse suppliers, identify savings opportunities, understand the requirements of the business, and support decision-making
• Nurture relationships with suppliers to negotiate the best prices for the company
• Develop and implement strategies for procuring, storing, and distributing products and maintaining stock levels
• Develop procurement strategies that are inventive and cost-effective.
• Negotiate with suppliers and vendors to secure advantageous terms.
• Review existing contracts with suppliers and vendors to ensure on-going feasibility.
• Work independently and take the lead, even when all of the pieces are not in place.
• Oversee and manage the systems that track shipments, inventory, and the supply of goods.
• Prepare procurement reports.

Requirements

• Bachelor’s degree in supply chain management, logistics, or business administration.
• Proven experience managing supply chain operations.
• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
• Experience with e-Sourcing tools is a plus
• Have a great fashion aesthetic and be all over what’s happening in the industry.
• Strong work ethic and high level of integrity
• Comfortable in challenging, performance-driven environment
• Excellent communication skills (verbal, written, and listening)
• Strong relationship building, influencing and negotiation skills
• Highly competent in planning effectively, managing deadlines, and balancing multiple tasks and initiatives simultaneously, with flexibility to reprioritize as needed
• Be a multi-task master – make quick decisions under tight timelines.

Location: Lekki, Lagos

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People Capacity Management is recruiting to fill the following role with our client, a fast-growing group of companies

Job Responsibilities

• Implementing best practice engineering methods
• Oversee front-end and back-end development teams and their projects
• Monitor reliability and performance of all internal systems to suggest improvements
• Ensure compliance with security regulations
• Manage software development projects by setting requirements, goals and timelines
• Prepare and manage the engineering department’s budget
• Design strategies for future development projects based on the company’s overall objectives and resources
• Hire engineers and coordinate their training
• Implement innovative technologies
• Coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment
• Providing technical guidance to engineering teams and top management

Requirements

• 5 years or more work experience as a head of engineering or in a similar senior-level position at an engineering department
• Extensive experience with cloud technologies and Fintech solutions
• Hands-on experience in back-end and front-end development
• Good understanding of agile methodologies
• Leadership abilities with a strategic mind
• Excellent project management skills
• BSc/MSc in Engineering, Computer Science or relevant field

Location: Lekki, Lagos