Telco Account Manager at a Reputable Company

Qualifications:

• Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.
• 3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.

Skills/Requirements:

• Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
• Strong ability to engage with customers by phone, email, and in person.
• Great interpersonal and presentation skills.
• Strong customer focus.
• Excellent communication skills (both verbal and written).
• Excellent time management, analytical and problem-solving skills.
• A self-starter, well organized, and a prolific multi-tasker.
• Innovative and creative.

Responsibilities:

• Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.
• Understanding telecommunications and/or consumer products and Apps.
• Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
• Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.
• Ability to understand customer needs and identify new opportunities in the Business Accounts.
• Candidate should have passion for technology.
• Understand the local telecommunications market space and the global telecommunications market trends and developments.
• Provide input and actively participate in the development and growing of the Business Accounts.