Insurance Underwriter and Claims Executive at Ascentech Services Limited

Responsibilities

• Involvement in the renewal process of all insurance policies.
• Registration and acknowledgement of claims in the claim register.
• Opening of claim file and generation of claim reference number.
• Notifying the brokers on new claims.
• Requesting for claim supporting documents from the unit involved for onward delivery to the brokers depending on the class of insurance.
• Following up with the unit with constant reminder to ensure the required documents are submitted on time and claims are fully documented.
• Ensuring that loss adjusters are appointed in time to investigate and adjust any claim, following up with appointed loss adjusters to ensure there is no delay in submitting his report to our insurer.
• Ensuring the receipt of offer letter on claims promptly.
• Following up with brokers for prompt settlement of claim/pending claims and updating the claim file for payments.
• Keeping of updated claim registers to know the various outstanding documents on claims.
• Keeps accurate records of all reports submitted by various risk adjusters/investigators.
• Following up on monthly Good-in-Transit declarations and ensure prompt payments to our brokers.
• Any other additional duties assigned.