Fresh Jobs at MacTay Consulting

Location: Ibadan, Oyo

Responsibilities

• Process all departmental cash advances and expense reimbursement.
• Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
• Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.
• Maintain consolidated device records for the Sub Region – Sim Registration, Nin Enrollment and all devices belonging to the business in the Sub Region
• Collate all team members reports to ensure timely and organized feedback to respective channel units on program and activities undertaken.
• Assist in providing reliable and efficient administrative support services.
• Raise all requisitions for the department.
• Administration support for reception management
• Ensure security of records (files) and archival systems.
• Custodian of channel databases within the region- conduct regular updates and ensure usability.
• Organizing Staff travel and accommodation.
• Assist in preparing required reports in support of business operations and management decisions.

Issue Resolution (Escalation & Follow up):

• Log all faults to relevant teams for resolution
• Engage relevant stakeholders to ensure timely resolution of all faults
• Escalate customer issues and ensure resolution and feedback to the sales team.
• Ensure good work relationship with stakeholders
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with the company values.

Job Requirements

• B.Sc / HND in Social Sciences or any Bsiness-related disciplines
• 1 - 3 years working experience
• Experience working in a small to medium organization
• Customer services, Sales & business analysis experience will be an added advantage.

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Job Description
Increase Sales and Product Penetration:

• The sales of all the company’s Data products as well as bundles.
• Ensures continuous uptake of data products and propagate the usefulness through various approaches such as, exhibitions, presentations, personalized selling and general field sensitization.
• Providing prospect list per territory, calls plans & itinerary within defined areas.
• Any other activity related to driving increased data sales revenues.
• Sim registration as well as sim swaps and 4G migrations
• Sales of Airtime
• Customer Query resolution.

Training Support / Increase Product Knowledge:

• Conduct on the spot training/coaching of all visited locations in the territory
• Conduct informal training workshops on products, services and promotions being run by the company’s Promo / Event Support
• Drive the implementation of various local initiatives / events in the territory
• Generate Data Partner promotion specification as required
• Provide support to ongoing events and promotion as required
• Conduct post promotion evaluation as required.

Reports:

• Provide weekly and monthly sales activity reports
• Provide regular territory-specific market and customer information/trends/feedback to management for decision-making.

Job Requirements

• HND or B.Sc. in a related discipline
• 1 - 2 years working experience
• Computer literate (MS Word, Excel & PowerPoint)
• Sales & customer service experience needed.

go to method of application »

Increase Sales and Product Penetration:

• The sales of all the company’s Data products as well as bundles.
• Ensures continuous uptake of data products and propagate the usefulness through various approaches such as, exhibitions, presentations, personalized selling and general field sensitization.
• Providing prospect list per territory, calls plans & itinerary within defined areas.
• Coordinate the activities of Data & Trade Partner data sales teams for (Device sales, Airtime and 4G upgrade)
• Any other activity related to driving increased data sales revenues.

Training Support / Increase Product Knowledge:

• Conduct on the spot training / coaching of all visited locations in the territory
• Conduct informal training workshops on products, services and promotions being run by company’s Promo/Event Support
• Drive the implementation of various local initiatives/events in the territory
• Generate Data Partner promotion specification as required
• Provide support to ongoing events and promotion as required
• Conduct post promotion evaluation as required.

Reports:

• Provide weekly and monthly sales activity reports
• Provide regular territory-specific market and customer information/trends/feedback to management for decision-making

Job Requirements

• HND or BSc. in a related discipline
• 1 - 2 years working experience
• Computer literate (MS Word, Excel & PowerPoint)
• Sales & customer service experience needed.