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  • Posted: Jan 6, 2026
    Deadline: Jan 31, 2026
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  • Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria. The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global ...
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    Customer Support Agent

    Salary Range:  ₦110,000 monthly

    Key Responsibilities

    • Respond to customer inquiries via phone calls, emails, and chats in a professional manner
    • Resolve customer complaints and issues promptly while maintaining high service standards
    • Provide accurate information about company products and services
    • Document customer interactions and update records accordingly
    • Escalate complex issues to the appropriate department when necessary
    • Follow company policies, procedures, and service guidelines
    • Maintain a positive and empathetic attitude at all times

    Requirements

    • Minimum of OND / HND / BSc in any discipline
    • Previous experience in a customer support or customer service role is an advantage
    • Strong verbal and written communication skills
    • Good listening and problem-solving abilities
    • Basic computer skills and familiarity with CRM tools is a plus
    • Ability to work in a fast-paced environment
    • Customer-oriented and team-focused mindset

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    Compliance / Money Laundering Reporting (MLR) Officer

    Salary Range: ₦350,000 – ₦450,000 monthly

    Job Summary

    We are seeking a highly detail-oriented Compliance / Money Laundering Reporting (MLR) Officer to oversee regulatory compliance and anti-money laundering (AML) frameworks within the organization. The successful candidate will ensure adherence to applicable laws, regulations, and internal policies while serving as the key point of contact for regulatory bodies.

    Key Responsibilities

    • Implement, monitor, and maintain the company’s compliance and AML/CFT framework
    • Act as the designated Money Laundering Reporting Officer (MLRO) where applicable
    • Review and investigate suspicious transactions and prepare regulatory reports
    • Ensure compliance with relevant laws, regulations, and regulatory guidelines
    • Conduct periodic compliance risk assessments and internal audits
    • Develop and update compliance policies, procedures, and controls
    • Provide compliance training and guidance to employees
    • Liaise with regulators, auditors, and relevant stakeholders
    • Maintain accurate compliance records and documentation

    Requirements

    • Bachelor’s degree in Law, Accounting, Finance, Business Administration, or a related field
    • Minimum of 3–5 years’ experience in compliance, AML, or regulatory roles
    • Strong knowledge of AML/CFT regulations and compliance standards
    • Professional certifications (e.g., CAMS, CCO, ICA) will be an advantage
    • Excellent analytical, reporting, and documentation skills
    • High level of integrity and attention to detail
    • Strong communication and stakeholder management skills

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    Financial Controller

    Salary: ₦500,000 monthly

    Key Responsibilities

    • Oversee all accounting and financial operations, including general ledger, budgeting, and reporting
    • Prepare monthly, quarterly, and annual financial statements in line with accounting standards
    • Ensure compliance with statutory, regulatory, and tax requirements
    • Manage cash flow, forecasting, and financial planning activities
    • Develop and enforce internal financial controls and policies
    • Coordinate external audits and liaise with auditors, tax consultants, and regulators
    • Provide financial analysis and insights to support management decision-making
    • Supervise and mentor finance and accounting team members

    Requirements

    • Bachelor’s degree in Accounting, Finance, or a related field
    • Professional qualification (ACA, ACCA, or equivalent) is required
    • Minimum of 5–8 years’ relevant experience, with at least 2 years in a senior finance role
    • Strong knowledge of financial reporting standards, taxation, and internal controls
    • Excellent analytical, leadership, and communication skills
    • High level of integrity and attention to detail

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    Internal Control and Compliance

    RESPONSIBILITIES

    • Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage
    • Investigate suspicious transactions and file suspicious activity report as required.
    • Maintain a database for fraud incidences within the bank
    • To track the agreed recommendations and its status of implementation on all fraud incidences investigated 
    • Analyze and identify possible money laundering activities
    • Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
    • High Balance review Trending of transactions to identify any abnormal spike in trend.
    • Other fraud related issues as suggested by the Team/bank

    Requirements

    • 1 to 4 years of experience
    • HND/Bachelors in Accounting or other business-related courses
    • Professional certification in Accounting (ACA) or any Audit/Fraud certification (Added advantage)

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    DRIVER

    We are recruiting to fill the position below:

    Job Title: Driver

    Salary: 71,000

    Location: Abuja
    Employment Type: Full-time

    Requirements

    • Must reside in Abuja
    • Possess a valid drivers liscence.

    How to Apply
    Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job title as the subject of the mail

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@fortknoxoutsourcing.com using the position as subject of email.

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