Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Job Overview:

Under the guidance and supervision of the Lead for Fraud Investigation, Prosecution & Recovery, the Fraud Investigator will be responsible for developing and maintaining an excellent understanding of relevant fraud regulations and techniques. The Regional Investigator will identify allegations of fraud, waste and abuse of resources. The candidate will obtain and analyze relevant evidence, coordinate field assignments and ensure fraud investigations are promptly and effectively completed. He/She will work with internal and external stakeholders to recommend corrective actions that would prevent future occurrences. Selected candidates will be required to reside within the region.

Duties & Responsibilities:

The Fraud Investigator will:

• Identify and analyze suspicious patterns, trends, and anomalies then develop investigative strategies and techniques to identify, evaluate, and prevent fraud.
• Establish, maintain, and update a fraud alert system within the region.
• Gather and analyze data from internal and external sources
• Perform investigations into suspected fraud and suspicious activity.
• Review financial and non-financial transactions for fraud.
• Prepare detailed reports of findings and recommendations.
• Maintain records of investigations and provide updates to management.
• Maintain awareness of and adhere to applicable laws, regulations, and policies.

Qualifications: 

• HND or Bachelor's degree in criminal justice, psychology, criminology, business administration, accounting, or related field.
• 4 years of experience in fraud investigation, internal audit, internal control, or related fields.
• 2 years experience as a police officer, spy police officer, or short course training by one or more law enforcement agencies in Nigeria is an added advantage.

Competencies:

• Good understanding of financial accounting principles, procedures, and regulations.
• In-depth knowledge of fraud investigation techniques and strategies.
• Excellent analytical and problem-solving skills
• Excellent attention to details.
• Strong written and verbal communication skills.
• Excellent time management skills.
• A good knowledge of banking or FinTech industry regulations and standards is an added advantage.

go to method of application »

About the role

We are looking for an Application Monitoring Officer to provide enterprise-level monitoring to our services and systems.  You will be responsible for the stability, integrity, and operation of our production systems by  monitoring, configuring and driving optimizations. You will diagnose, troubleshoot, and resolve system issues in an accurate and timely manner. 

What you’ll get to do

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Taking ownership of customer issues reported and seeing problems through to resolution
• Track computer system issues through to resolution, within agreed time limits
• Properly escalate unresolved issues to appropriate internal teams (e.g. PMs & software developers)
• Provide prompt and accurate feedback to customers.
• Refer to internal database or external resources to provide accurate tech solutions.
• Prioritize and manage several open issues at one time
• Document technical knowledge in the form of notes and manuals.

To succeed in this role, we think you should have

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• BSc degree in Information Technology, Computer Science or relevant field
• Basic Understanding of OOP concepts
• Good understanding of computer systems, mobile devices and other tech products
• Excellent problem-solving and communication skills
• Familiarity with basic network concepts and tools.
• Experience troubleshooting using stack traces and log file.
• Experience interacting with APIs and troubleshooting related requests.
• Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what's going on.
• In depth knowledge of SQL databases particularly MYSQL
• Hands-on experience with Windows/Linux/Mac OS environments

go to method of application »

About the role

As a Principal Software Engineer at the R&D division of Moniepoint, you will drive innovation by researching emerging technologies and trends, contributing to our North Star roadmap. You’ll design and develop cutting-edge solutions across software engineering, data science, and AI, leveraging your expertise in multiple programming languages like Java, Golang, Rust, and Python. Collaborating with cross-functional teams, you’ll transform research insights into scalable, real-world applications. Your work will shape the future of our products and enhance customer experience through data-driven decision-making. This role offers the chance to lead impactful research while fostering external partnerships to stay ahead of industry advancements.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What you’ll get to do

• Conduct research and development activities to explore new technologies and identify opportunities for improvement.
• Design, prototype, and develop innovative solutions to enhance existing products or processes, ensuring they meet performance and quality standards.
• Collaborate with cross-functional teams, including engineers, and designers, to develop and implement new technologies or techniques.
• Stay updated with the latest advancements and trends in the field through continuous learning and attending conferences or workshops.
• Analyze data and conduct experiments to validate hypotheses, troubleshoot issues, and optimize performance.
• Create and maintain accurate documentation of research findings, experimental procedures, and design specifications.
• Collaborate with external partners, such as universities or research institutions, to leverage their expertise and resources for research projects.
• Assist in the development and execution of intellectual property strategies, including patent applications and technology licensing.
• Participate in project planning and contribute to the development of research goals and objectives.
• Ensure compliance with all relevant safety guidelines and regulations during the research and development process.

To succeed in this role, we think you should have

• Bachelor’s degree in engineering or related field. A master's degree or Ph.D. in a relevant discipline is preferred.
• 10+ years of experience in a research and development role, with a focus on software engineering, data science, or artificial intelligence.
• Proficiency in relevant programming languages and software tools related to software engineering and delivery.
• Strong knowledge of safety protocols and procedures in a research and development environment.
• Knowledge of Data Structures and Algorithms.
• Knowledge of Operating System, Distributed system, Computer Architecture, Computer Networking and Database internals.
• Knowledge of Java, Golang, Rust and Python.

Generic Skills

• Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.
• Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
• Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
• Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

Supervisory skills

• Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.
• Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.
• Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
• Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between te

go to method of application »

About the role:

As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience. Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.

Key responsibilities:

• Support content strategy: assist in implementing the content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
• Maintain guidelines & standards: help maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
• Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
• Content creation: deliver high-quality UX content that aligns with user needs, business objectives, and the overall brand identity
• Support content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
• Content audits & optimisation: participate in content audits to refine and improve the effectiveness of our communications, informed by user testing, analytics, and researchEnsure accessibility & inclusivity: follow best practices for accessible and inclusive content to ensure the product meets the needs of all users
• SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
• Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.

What You Bring to the Party:

• Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
• You're a wordsmith with a portfolio that showcases your knack for user-focused content
• Excellent verbal communication and presentation skills
• Experience directly maintaining and optimising best practices for UX writing
• Familiarity with UX design principles
• A friendly and collaborative spirit is highly valued

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Technical interviews with our Product and Design team 
• A behavioural and technical interview with a member of the Executive team. 

go to method of application »

Position Overview:

The Chief Risk Officer (CRO) will be responsible for overseeing the risk management framework of Moniepoint Microfinance Bank. This executive role involves identifying, assessing, and mitigating risks across all aspects of the organization, ensuring compliance with regulatory requirements and industry standards. The ideal candidate will be a strategic thinker with a deep understanding of risk management in the financial services sector.

Key Responsibilities:

• Risk Strategy Development: Design and implement a comprehensive risk management strategy that aligns with the bank's overall business objectives and regulatory requirements.
• Risk Assessment: Identify, assess, and prioritize risks across the organization, including credit, operational, market, compliance, and reputational risks.
• Regulatory Compliance: Ensure that the bank adheres to all relevant regulations and industry standards, staying abreast of changes in the regulatory environment.
• Risk Monitoring: Establish key risk indicators (KRIs) and metrics to monitor risk exposures and ensure timely reporting to the board and senior management.
• Risk Mitigation: Develop and implement risk mitigation strategies and action plans, working collaboratively with other departments to minimize risk exposure.
• Crisis Management: Lead the development of crisis management and business continuity plans to ensure the bank is prepared for unforeseen events.
• Team Leadership: Build and manage a high-performing risk management team, fostering a culture of risk awareness and accountability throughout the organization.
• Stakeholder Engagement: Collaborate with the board of directors, executive leadership, and external stakeholders to communicate risk management strategies and outcomes.

Qualifications:

• Bachelor’s degree in Finance, Risk Management, Business Administration, or a related field; MBA or professional certification (e.g., FRM, CFA) preferred.
• 10+ years of experience in risk management within the financial services industry, preferably in microfinance or banking.
• Strong understanding of regulatory frameworks governing microfinance and banking operations.
• Proven experience in developing and implementing effective risk management strategies and frameworks.
• Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
• Strong leadership abilities with a track record of building and managing successful teams.

go to method of application »

Position Overview:

The Vice President of Cards will lead the strategic direction and execution of Moniepoint's card products, including debit, credit, and prepaid solutions. This executive role requires a strong understanding of card program management, market trends, and customer preferences. The ideal candidate will be a dynamic leader who drives innovation, enhances user experience, and contributes to the overall growth of Moniepoint.

Key Responsibilities:

• Strategic Vision: Develop and implement a comprehensive strategy for Moniepoint’s card offerings, aligning with overall business goals and market opportunities.
• Product Development: Oversee the design, launch, and continuous improvement of card products, ensuring they meet customer needs and enhance engagement.
• Market Research: Conduct in-depth market analysis to identify trends, competitive landscape, and customer insights to inform product strategy and positioning.
• Regulatory Compliance: Ensure that all card products adhere to relevant regulations and industry standards, collaborating with legal and compliance teams.
• Customer Experience: Work closely with marketing and customer support teams to design and execute initiatives that enhance customer acquisition, retention, and satisfaction for card products.
• Performance Metrics: Establish KPIs to evaluate the success of card initiatives, leveraging data analytics to drive decisions and optimize performance.
• Team Leadership: Build and lead a high-performing team, promoting a culture of innovation, collaboration, and excellence within the cards division.
• Stakeholder Engagement: Collaborate with cross-functional teams, including technology, operations, and finance, to ensure successful product delivery and a seamless customer experience.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
• 10+ years of experience in the financial services industry, with a focus on card products and program management.
• Proven track record in developing and launching successful card products.
• Strong understanding of regulatory frameworks and compliance issues related to card services.
• Exceptional leadership and team management skills.
• Excellent analytical and strategic thinking abilities, with a data-driven approach to decision-making.
• Strong communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

go to method of application »

Position Overview:

The Vice President of Savings and Deposits will play a critical role in shaping the strategy and execution of our savings and deposits products. This leadership position requires a visionary leader with a strong understanding of financial services, product development, and market dynamics. The ideal candidate will drive growth, enhance customer engagement, and ensure compliance with regulatory standards.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive strategy for savings and deposits products that aligns with Moniepoint’s overall business objectives and market trends.
• Product Development: Lead the design, launch, and ongoing enhancement of innovative savings and deposit products to meet customer needs and drive adoption.
• Market Analysis: Conduct thorough market research to identify customer preferences, competitive landscape, and emerging trends in the fintech space.
• Customer Engagement: Collaborate with marketing and customer service teams to develop campaigns that promote savings and deposit products, enhancing customer acquisition and retention.
• Regulatory Compliance: Ensure all savings and deposit products comply with applicable laws and regulations, working closely with legal and compliance teams.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of savings and deposit initiatives, using data-driven insights to inform decision-making.
• Team Leadership: Build and lead a high-performing team, fostering a culture of innovation, collaboration, and accountability.
• Stakeholder Collaboration: Work cross-functionally with technology, finance, and operations teams to ensure seamless product delivery and exceptional customer experience.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
• 10+ years of experience in the financial services industry, with a focus on savings and deposits.
• Proven track record in product management and strategic planning.
• Strong understanding of regulatory frameworks governing savings and deposit products.
• Exceptional leadership and team management skills.
• Excellent analytical and problem-solving abilities, with a data-driven mindset.
• Strong communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels.