FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.
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Job Summary
- We are looking for a Floor Manager to oversee our Quick Service Restaurant (QSR) and Lounge operations. This individual will play a key role in ensuring service standards, staff performance, and customer satisfaction are consistently top-notch.
Key Responsibilities
- Oversee daily floor operations for both QSR and Lounge, ensuring seamless service delivery.
- Supervise, train, and motivate front-of-house staff (waiters, hostesses, runners, bartenders, etc.) to deliver excellent customer service.
- Monitor staff performance, schedules, and adherence to company standards.
- Handle customer complaints or concerns promptly and professionally, ensuring quick resolution.
- Maintain a clean, organized, and welcoming environment at all times.
- Work closely with kitchen, bar, and operations teams to ensure timely service and smooth coordination.
- Monitor sales performance and provide feedback to management on ways to improve guest experience and revenue.
- Assist in planning and executing promotions, events, or special offers.
- Enforce compliance with company policies, health and safety regulations, and service standards.
- Prepare and submit shift reports on staff performance, customer feedback, and operational issues.
Requirements
- A degree or diploma in Hospitality Management, Business Administration, or related field is an added advantage.
- 3–5 years’ proven experience in a supervisory or floor management role in hospitality (QSR, lounge, fine dining, or nightlife industry preferred).
- Strong leadership and people management skills with the ability to motivate a team.
- Excellent problem-solving and decision-making abilities.
- Customer-focused mindset with strong communication and interpersonal skills.
- Ability to multitask, stay organized, and maintain composure in a fast-paced environment.
- Smart, proactive, and detail-oriented individual.
Application Closing Date
31st August, 2025
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Job Description
- Are you a high-performing Sales & Marketing professional with a passion for delivering real results?
- Do you have what it takes to drive customer engagement, boost brand visibility, and increase revenue in the fast-paced world of food and hospitality?
- We are currently seeking a Sales & Marketing Manager to lead our business growth strategies across our Quick Service Restaurant (QSR) and Lounge units. This role is ideal for someone who is sales-driven, data-oriented, tech-savvy, and forward-thinking.
Responsibilities
- Develop and execute strategic sales and marketing plans tailored to QSR and Lounge operations.
- Drive revenue growth by identifying, targeting, and converting customer segments.
- Manage and execute marketing campaigns using both traditional and digital channels, with a strong focus on ROI.
- Leverage AI and digital tools (e.g., CRM platforms, social media automation, customer behavior analysis, Chatbots, etc.) to improve marketing performance and customer experience.
- Initiate partnerships, promotions, brand activations, and events to attract and retain customers.
- Analyze sales data, market trends, and customer feedback to refine strategies and boost performance.
- Supervise and coordinate internal teams and external vendors/agencies in executing campaigns.
- Track marketing performance metrics and prepare monthly reports on marketing effectiveness.
- Support and train team members on marketing innovations and customer engagement strategies.
- Work closely with management to align marketing goals with overall business objectives.
Requirements
- A Bachelor’s Degree in Marketing, Business, or related fields is preferred. Relevant certifications in digital marketing or sales will be an added advantage.
- Minimum of 3–5 years’ proven experience in a Sales & Marketing role, preferably within the hospitality, QSR, lounge/bar, or nightlife industries.
- Demonstrated ability to deliver measurable sales results and increase customer base.
- Strong understanding of marketing principles, digital sales funnels, and brand positioning.
- Proficiency in the use of AI-powered tools for marketing and customer targeting (e.g., ChatGPT, Jasper, Canva AI, predictive analytics, email marketing automation tools, etc.).
- Excellent communication, negotiation, and interpersonal skills.
- Smart, innovative, energetic, and proactive with the ability to think on your feet.
- Ability to multitask and work in a fast-paced, customer-focused environment.
Application Closing Date
31st August, 2025
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About the Role
- We are seeking a highly proactive, energetic, and sales-driven General Operations Supervisor / Utility Coordinator to oversee the smooth day-to-day running of our facility.
- This role is central to ensuring all utility and ambience equipment are functional, well-maintained, and optimized to create an exceptional guest experience.
- The ideal candidate is hands-on, results-oriented, observant, and passionate about hospitality, maintenance, and sales support. You’ll be responsible for monitoring facility utilities, escalating technical or service issues promptly, promoting facility features (like our entertainment and sports equipment), and ensuring the environment is always guest-ready.
Key Responsibilities
Facility & Utility Management:
- Conduct daily checks to ensure all equipment (ACs, speakers, TVs, kitchen tools, etc.) are functioning optimally.
- Coordinate and supervise all routine maintenance activities and emergency repairs.
- Work closely with vendors, electricians, and technicians to guarantee quick turnaround on utility issues.
- Keep accurate logs of equipment usage, repairs, and maintenance schedules.
Ambience & Environment Oversight:
- Ensure lighting, music, décor, signage, and general ambience align with brand standards.
- Raise immediate flags if anything compromises customer experience, cleanliness, or functionality.
- Maintain aesthetic appeal and atmosphere of all service areas (restaurant, lounge, sports zones, etc.).
Sales Activation & Guest Engagement:
- Drive guest engagement by promoting the use of entertainment features, game/sports equipment, and other experiential tools.
- Collaborate with the customer service and marketing teams to introduce small events, games, or “fun moments” to drive foot traffic and sales.
- Think creatively about how to maximize guest satisfaction and facility utilization.
Operations & Standardization:
- Supervise general operations and coordinate with various departments (Kitchen, Lounge, Clubhouse, Maintenance, Security, etc.) to ensure smooth service flow.
- Help enforce SOPs across departments and suggest operational improvements.
- Provide regular feedback to management on potential gaps or improvements in service delivery.
Proactivity & Escalation:
- Be the first to notice when things are out of place — equipment, cleanliness, service lags, etc.
- Escalate potential risks, hazards, or customer complaints promptly and appropriately.
- Step in to assist departments in high-volume moments or emergencies.
What We’re Looking For
- 2–3 years of relevant experience in hospitality, operations, or facility management
- Tech-savvy and familiar with use and maintenance of general hospitality equipment
- Strong sense of urgency and attention to detail
- Passionate about providing top-tier customer experience
- Confident, assertive communicator who knows how to escalate smartly
- Sales-oriented mindset with ability to inspire team collaboration
- Physically agile and able to work in a dynamic, fast-paced environment
- Willing to work night shifts, weekends, and public holidays when needed.
Application Closing Date
Not Specified.
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Job Overview
- The Digital Marketer will develop, implement, and manage marketing campaigns that promote our brand, products, and services.
- This role will enhance our digital presence, engage our target audience, and contribute to overall business growth.
- The ideal candidate will have a strong grasp of current marketing tools, trends, and strategies, and be able to lead integrated digital marketing campaigns from concept to execution.
Key Responsibilities
Campaign Development & Management:
- Plan, develop, and execute digital marketing campaigns, including SEO/SEM, email, social media, and display advertising.
- Collaborate with internal teams to create landing pages, ads, and campaigns tailored to different audience segments and channels.
Content Creation & Strategy:
- Design and execute content strategies for social media platforms, blogs, and other online mediums.
- Develop engaging and high-quality content, including images, videos, and written copy, optimized for SEO.
Social Media Management:
- Oversee the company’s social media presence across various platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, TikTok).
- Monitor, analyze, and report on engagement, reach, and other key metrics.
Data Analysis & Reporting:
- Track, analyze, and report on website traffic, conversions, and user engagement using tools such as Google Analytics and social media insights.
- Prepare monthly/quarterly performance reports, including insights and recommendations for optimization.
SEO & SEM:
- Conduct keyword research and optimize website and content for search engines.
- Develop and manage PPC campaigns, ensuring optimized cost-per-click (CPC) and a strong return on ad spend (ROAS).
Email Marketing & Automation:
- Design and manage email marketing campaigns, including customer segmentation, scheduling, and performance analysis.
- Implement automation workflows for lead nurturing, onboarding, and re-engagement.
Brand Management:
- Maintain brand consistency across all digital platforms, ensuring all communications align with company guidelines.
- Support brand growth by engaging with online communities and fostering positive relationships with influencers and partners.
Market Research & Competitor Analysis:
- Conduct regular market and competitor analysis to identify trends, gaps, and opportunities.
- Stay updated on digital marketing industry trends, tools, and techniques to improve campaign effectiveness.
Qualifications
- Education: Bachelor’s degree in Marketing, Business, Communications, or a related field. A relevant certification (e.g., Google Analytics, HubSpot, Facebook Blueprint) is a plus.
- Experience: 2-5 years of experience in digital marketing or a similar role, with a proven track record of successful digital campaigns.
Technical Skills:
- Proficiency in Google Analytics, Google Ads, and social media advertising platforms.
- Knowledge of SEO tools (e.g., SEMrush, Ahrefs), email marketing software (e.g., Mailchimp, HubSpot), and content management systems (CMS), such as WordPress.
- Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software is a plus.
Soft Skills:
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Excellent written and verbal communication skills.
- Detail-oriented, creative, and proactive with strong project management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Key Competencies:
- Strategic thinking and problem-solving abilities
- Results-oriented with a strong focus on ROI
- Ability to adapt to new digital tools and trends quickly
- Strong interpersonal skills to collaborate with cross-functional teams
Salary
N200,000 - N250,000 Monthly.
Application Closing Date
31st August, 2025.
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Job Summary
- The Marketing Specialist will be responsible for planning and executing innovative marketing campaigns, driving foot traffic, increasing online orders, and enhancing brand visibility.
- You will manage daily marketing tasks, support strategic initiatives, and work cross-functionally to ensure consistent and compelling brand messaging across all platforms.
Key Responsibilities
Marketing Strategy & Execution:
- Assist in developing and executing marketing campaigns tailored to target markets, new product launches, and seasonal promotions.
- Analyze customer behavior and dining trends to inform marketing initiatives and promotions.
- Work closely with the product, sales, and operations teams to align strategies.
Digital & Social Media Marketing:
- Manage and grow our social media presence across platforms (Instagram, TikTok, Facebook, Twitter, etc.).
- Create and schedule engaging content (videos, graphics, stories, and ads) that align with brand voice and objectives.
- Monitor digital analytics to track performance and optimize campaigns.
Branding & Visual Communication:
- Ensure consistent brand tone and message across all materials and touchpoints.
- Oversee the creation of fliers, posters, menu boards, and in-store visuals for promotions.
Customer Engagement & Loyalty:
- Develop and manage customer engagement programs such as loyalty cards, giveaways, feedback surveys, etc.
- Respond to and manage customer reviews and online brand perception.
Partnerships & Events:
- Support collaboration with influencers, media outlets, and local partners to boost exposure.
- Help organize in-store activations and brand pop-up events.
Performance Reporting:
- Track and report on the effectiveness of marketing efforts (ROI, engagement, reach, etc.).
- Provide monthly performance reports with insights and suggestions for improvements.
Requirements
- Bachelor’s degree in Marketing, Communications, or related field.
- 2–3 years of proven marketing experience, preferably in the food, beverage, or hospitality sector.
- Strong knowledge of social media management, content creation, and digital marketing tools.
- Proficient in Canva, Adobe Creative Suite, or other design software.
- Good knowledge of customer segmentation, local market trends, and competitor analysis.
- Excellent written and verbal communication skills.
- Creative mindset with attention to detail and strong project management skills.
- Ability to work in a fast-paced, target-driven environment.
Preferred Qualifications:
- Experience working with a Quick Service Restaurant or FMCG brand.
- Familiar with local and regional food trends and consumer behaviors.
- Comfortable with analytics tools such as Google Analytics, Meta Ads Manager, or CRM dashboards.
Application Closing Date
31st August, 2025.
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Job Summary
- We’re seeking a passionate, reliable, and skilled Sous Chef to join our culinary team and help us take our kitchen operations to the next level.
- As a Sous Chef, you will work closely with the Head Chef to oversee daily kitchen operations, maintain high food quality and consistency, manage kitchen staff, and ensure strict adherence to hygiene and safety standards.
- You’ll play a key role in menu development, food presentation, and staff mentoring.
Key Responsibilities
- Assist the Head Chef in planning and executing a high-quality and creative menu
- Oversee food preparation and ensure all dishes meet the restaurant’s standards
- Supervise and train kitchen staff, ensuring team productivity and discipline
- Monitor inventory, order supplies, and ensure proper stock rotation and waste control
- Maintain cleanliness and organization of kitchen areas in line with food safety regulations
- Step into the Head Chef’s role during their absence and lead the kitchen
- Work collaboratively with front-of-house teams to ensure smooth service
- Participate in food costing, portion control, and budgeting with management
- Introduce innovative cooking techniques, seasonal specials, and customer favorites
- Handle kitchen emergencies calmly and efficiently.
Requirements
- Culinary School Diploma or relevant professional qualification is a plus.
- 5 - 8 years proven experience as a Sous Chef or Senior Chef de Partie in a fast-paced restaurant or hospitality environment
- Strong understanding of various cooking methods, ingredients, equipment, and procedures
- Excellent knowledge of food hygiene, safety, and kitchen sanitation practices
- Strong leadership, team management, and delegation skills
- Ability to remain calm under pressure, solve problems quickly, and handle feedback
- Flexible schedule, including availability for night shifts, weekends, and holidays.
What We Offer
- Competitive salary (N250,000 - N300,000 monthly) and performance incentives
- Career growth opportunities within a growing hospitality brand
- Staff meals and discounted food & beverage services
- Professional training and development support
- A dynamic and respectful work environment.
Application Closing Date
31st August, 2025.
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About the Role
- We are looking for a talented and proactive Content Creator / Social Media Manager to lead our digital storytelling, grow our brand presence across multiple social platforms, and engage with our online community.
- You’ll be responsible for developing creative content strategies, producing high-quality content (video, graphics, text), managing our social media channels, and analyzing performance to drive growth and engagement.
Key Responsibilities
Content Creation:
- Develop and execute content strategies aligned with marketing and brand goals.
- Create original, engaging, and platform-appropriate content (videos, Reels, graphics, carousels, memes, blogs, captions, etc.).
- Shoot and edit short-form video content using tools like CapCut, InShot, or Adobe Premiere.
- Design on-brand graphics using Canva, Photoshop, or other design tools.
- Plan and maintain a consistent visual aesthetic across platforms.
Social Media Management:
- Manage daily operations of social media accounts (Instagram, TikTok, Twitter, Facebook, LinkedIn, YouTube, etc.).
- Schedule, post, and monitor content using tools like Later, Buffer, or Meta Business Suite.
- Engage with followers — reply to comments, DMs, and encourage conversation.
- Identify and leverage trends, hashtags, and viral opportunities to boost visibility.
- Grow follower count, engagement, and conversions through strategic content and campaigns.
Community & Influencer Engagement:
- Build and manage online communities; monitor brand sentiment and audience feedback.
- Collaborate with influencers, content partners, and creators to amplify reach.
- Plan and execute giveaways, live sessions, and engagement-driven activities.
Strategy & Analytics:
- Develop monthly content calendars and campaign plans.
- Track content performance using native analytics and tools like Meta Insights, Google Analytics, or Sprout Social.
- Prepare monthly reports with insights and recommendations for growth.
- Stay updated on industry trends, platform changes, and competitor activities.
Requirements
Preferred Qualifications:
- Degree in Marketing, Communications, Media, or a related field.
- Experience working with lifestyle, fashion, wellness, or service-based brands.
- Familiarity with paid social campaigns (optional but a plus).
- Basic knowledge of email marketing or blog management is a bonus.
Other Requirements:
- Proven experience as a content creator, social media manager, or digital marketer.
- Strong portfolio showcasing social media work and content creation.
- Excellent visual storytelling, copywriting, and editing skills.
- Proficient with Canva, CapCut, Adobe Suite, or other relevant tools.
- Strong understanding of Instagram, TikTok, Facebook, Twitter, YouTube, and emerging platforms.
- Ability to shoot content with a phone or camera and edit for multiple platforms.
- Knowledge of SEO, hashtags, and digital marketing best practices.
- Ability to work independently, manage multiple projects, and meet deadlines.
- Creativity, initiative, and a finger on the pulse of online culture.
Salary
N200,000 - N250,000 monthly.
Application Closing Date
31st August, 2025.
Method of Application
Interested and qualified candidates should send their CV and cover letter to: hr@folixxhospitality.com using the job title as the subject of the email.
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