Jobs at Greywood Hotels and Apartments

Description

• We are looking for a professional and attentive Waiter to join our hotel’s Food & Beverage team.
• The ideal candidate will provide excellent customer service, ensure a pleasant dining experience for guests, and support smooth restaurant operations.

Key Responsibilities

• Greet guests warmly and escort them to their tables.
• Present menus, take food and drink orders accurately, and relay them to the kitchen and bar staff.
• Serve meals and beverages promptly and professionally.
• Check in with guests during their meals to ensure satisfaction and respond to any additional requests.
• Clear tables, reset them for the next guests, and maintain cleanliness of the dining area.
• Process bills, handle cash/card payments, and issue receipts accurately.
• Communicate effectively with kitchen staff, bartenders, and other wait staff to ensure smooth service.
• Follow all health, safety, and hygiene standards, including proper handling of food and beverages.
• Assist with setting up dining areas for events, banquets, or special occasions.
• Report any guest complaints or service issues to the supervisor for prompt resolution.

go to method of application »

Job Summary

• We are seeking a professional, friendly, and well-organized Front Office Personnel to join our hotel team.
• The ideal candidate will be the first point of contact for guests, handling reservations, check-ins, check-outs, and providing excellent customer service to ensure a pleasant and memorable guest experience.

Key Responsibilities

• Greet guests warmly and professionally upon arrival and departure.
• Manage check-in and check-out processes efficiently, ensuring accuracy in guest records and billing.
• Handle reservations, room assignments, and guest inquiries via phone, email, and in person.
• Provide information about hotel services, local attractions, transportation, and dining options.
• Maintain accurate records of guest accounts, payments, and room availability.
• Resolve guest complaints promptly and escalate issues to the supervisor when necessary.
• Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
• Operate the hotel’s front office systems (PMS) and maintain updated data.
• Handle cash, credit card transactions, and prepare shift reports accurately.
• Uphold hotel policies, grooming standards, and service quality at all times.

Qualifications & Skills

• OND, HND, or Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Previous experience in a front desk, receptionist, or customer service role (hospitality experience is an advantage).
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office and hotel management software (PMS).
• Professional appearance, positive attitude, and excellent customer service skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

go to method of application »

Job Summary

• We are seeking a skilled and reliable Plumber to join our hotel’s maintenance team.
• The successful candidate will be responsible for the installation, repair, and maintenance of all plumbing systems and fixtures within the hotel, ensuring uninterrupted water supply, proper drainage, and guest comfort.

Key Responsibilities

• Install, repair, and maintain plumbing systems, pipes, fixtures, and fittings across the hotel.
• Troubleshoot and resolve issues related to water supply, drainage systems, and sewage lines.
• Conduct routine inspections and preventive maintenance to minimize breakdowns.
• Maintain and service water heaters, pumps, valves, and other related equipment.
• Respond promptly to guest and staff maintenance requests related to plumbing.
• Ensure compliance with plumbing codes, safety regulations, and hotel standards.
• Keep accurate records of maintenance activities, repairs, and spare parts used.
• Collaborate with other maintenance team members to support overall facility operations.
• Advise management on plumbing-related upgrades, improvements, and cost-saving measures.
• Handle tools and equipment safely while maintaining a clean and organized workspace.