Jobs at Estrada International Staffing Solutions

How You'll Make an Impact

• We are looking for a charismatic, high-energy Customer Experience Specialist to be the face and pulse of Estrada. You are a "super-connector"—someone who thrives in social settings, speaks with confidence, and has an uncanny ability to read the room.
• You won't just manage accounts; you will architect the client’s journey. Your mandate is to design and develop winning client retention and management strategies that transform standard business transactions into lasting, high-value partnerships. By crafting unique, bespoke experiences targeted at client loyalty, you will ensure EISS remains indispensable to our partners.
• Whether you are securing invitations to high-profile industry events, strategically positioning the Estrada brand in elite circles, or identifying the "critical moments" to delight a client, your goal is constant: projecting excellence. You are our "eyes and ears" on the ground, providing strategic intelligence to leadership on how to stay ahead of client expectations and dominate the market through service excellence.

What You'll Do
Client Management Strategy Design & Implementation:

• Design, develop, and implement comprehensive Client Management and Retention Strategies tailored to EISS’s various business units.
• Develop and drive high-impact Client Satisfaction Initiatives aimed at exceeding service level expectations and securing long-term contract renewals.
• Design the end-to-end Client Experience Journey—mapping every touchpoint from onboarding to advocate status—and lead the cross-functional effort to drive its implementation.

Client Relationship Management:

• Act as the primary high-level point of contact for client "health" check-ins.
• "Feel the pulse" of the client base through regular visits, calls, and surveys to identify brewing issues or opportunities for delight.
• Provide monthly reports to leadership on client sentiment trends and actionable "impress-the-client" recommendations.

Brand Representation & Public Relations:

• Represent Estrada at corporate parties, industry events, and networking mixers to increase brand visibility.
• Use your networking skills to procure invitations to exclusive projects and events where the Estrada brand should be projected.
• Deliver professional presentations or serve as a moderator/speaker at industry-related forums.

Strategic Marketing & Visibility Collaboration:

• Collaborate closely with the Marketing team to design and execute Digital Marketing Strategies that specifically drive our clients’ business visibility, positioning EISS as a partner in their growth.
• Identify opportunities for joint webinars, case studies, or spotlight features that highlight client success stories and strengthen the strategic bond.

Strategic Procurement & Experience Design:

• Research and procure premium, meaningful corporate gifts that align with client personalities and EISS values.
• Design "experience journeys" for new clients to ensure their onboarding feels prestigious and seamless.
• Coordinate client appreciation events, from small intimate dinners to larger corporate gatherings.

Success Milestones: Your First Year
Within 3 Months: Relationship Audit & Presence:

• Client Database & CRM Mastery: Complete a comprehensive cleanup of the client database and lead the full adoption of the CRM for all client interactions, ensuring every touchpoint is logged and trackable.
• Client Portfolio Analysis: Conduct a deep-dive analysis of the existing portfolio to segment clients by value, industry, and "health status" identifying key accounts for immediate focus.
• Visitation & Pulse Checks: Execute a 90-day visitation calendar, meeting with key stakeholders across the top-tier portfolio to conduct "pulse checks" on service satisfaction.
• New Services Awareness: Launch an awareness campaign across the current client base to introduce Estrada’s latest service diversifications and value-adds.
• Gift Registry & Personalization: Develop and launch a curated Estrada Gift Registry, categorizing client preferences and key milestones (anniversaries, birthdays, achievements) to ensure highly personalized corporate gifting.

Within 6 Months: Growth, Advocacy & Service Excellence:

• Client Portfolio Growth: Drive a measurable increase in the total value of the client portfolio through proactive relationship management and retention.
• Client Referral Strategy Activation: Design and launch a formal Referral Strategy, incentivizing existing clients to act as brand ambassadors and generate new business leads.
• Bundled Solution Growth: Drive adoption of the EISS Bundled Solution Model, moving clients from single-service contracts to comprehensive, multi-unit subscriptions.
• Project Fulfillment Excellence: Collaborate across all business units to ensure 100% project delivery precision and a seamless "One-Estrada" experience.
• Cross-Sell & Upsell Mastery: Execute targeted campaigns to cross-sell and upsell additional EISS services into existing accounts, increasing the "share of wallet" per client.
• Client Event Project Formulation: Conceptualize and lead the execution of exclusive Client Engagement Events (e.g., Roundtables, Networking Mixers) designed to deepen brand loyalty and project EISS as a thought leader.

Within 1 Year: Brand Authority & Strategic Loyalty;

• Ambassadorship: Establish Estrada as a "Top 3 Recognized Brand" within our target industry circles through consistent event presence and networking.
• Retention Impact: Demonstrate a direct correlation between CX initiatives and a 10% increase in client contract renewals.
• Regional Networking: Map out and gain entry into regional business clubs or professional associations that align with our growth strategy.
• Experience Innovation: Successfully launch a "Client Appreciation Month" or an annual flagship Estrada event for partners.

What We're Looking For
Professional & Technical Strengths

• Academic Qualification: Bachelor’s degree (B.Sc) in Public Relations, International Relations, Mass Communication, Marketing, or Social Sciences.
• Experience: Minimum 3 years in Client Management, Public Relations, or a high-end Hospitality/Customer Success role.
• Public Speaking: Exceptional verbal communication; you must be able to hold a room and speak eloquently.
• Procurement Savvy: An eye for quality and luxury; you know where to find the best items and how to negotiate for them.
• Networking Pro: A proven ability to get "into the room"—you know how to navigate social hierarchies to secure opportunities for the brand.

Leadership & Interpersonal Strengths

• High Emotional Intelligence (EQ): You can read subtle cues and know exactly when a client needs a formal meeting vs. a friendly gesture.
• Personable & Charismatic: You are the person people remember after a party for your warmth and professionalism.
• Proactive "Doer": You don't wait for instructions to fix a client relationship; you identify the gap and propose the solution.
• Meticulous Organizer: While you are social, you are also highly organized in tracking event dates, gift deliveries, and feedback scores.

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Job Description

• At Estrada International Staffing Solutions (EISS), our mission is to forge a borderless network of connections, facilitating seamless connections among professionals across the globe.
• We believe that the right talent changes everything, so we align human capital with business objectives to enhance organization’s overall performance. We also believe that behind every great business strategy is a rock-solid financial foundation.
• This role is for a meticulous financial professional who ensures that our growth is backed by precision, compliance, and strategic foresight.

Experience Level: Mid-level (Minimum 2 years)

How You'll Make an Impact:

• We are looking for a highly disciplined Finance Manager who lives and breathes numbers. This isn't just about bookkeeping; it’s about end-to-end financial stewardship. You will be the guardian of our ledger, ensuring the absolute quality and timeliness of every financial statement, from cash flow to the balance sheet.
• You’ll play a critical role in navigating the newly passed tax laws, ensuring our remittances (Tax, Pension, etc.) are flawless. If you have a consulting or startup background and thrive on the challenge of variance analysis, forecast accuracy, and operational risk management, you are the talent we need.

What You'll Do:

• Financial Reporting & Management Accounts
• Prepare the Income Statement, Cash Flow Statement, and Balance Sheet with absolute accuracy.
• Conduct monthly bank reconciliations and manage the end-to-end accounting CRM tools.
• Analyze the Debt-to-Equity ratio and perform sensitivity analysis to guide leadership decision-making.

Financial Operations & Controls:

• Own the end-to-end Account Payables (AP) and Account Receivables (AR) lifecycle, ensuring timely payments and aggressive follow-up on outstanding client invoices.
• Perform meticulous monthly bank, vendor, and inter-company reconciliations to maintain 100% data integrity within our accounting systems.
• Develop and enforce rigorous financial control policies, ensuring all expenditures align with approved budgets and grade-level authorities.
• Supervise the issuance and tracking of all financial instruments, ensuring 100% accuracy and professional compliance in all documentation

Payroll, Tax & Benefits:

• Manage the monthly payroll schedule and ensure 100% compliance with statutory remittances (LIRS, FIRS, Pension, etc.).
• Act as the subject matter expert on current Nigerian tax laws to prevent regulatory violations.

Budgeting & FP&A:

• Drive the quarterly Financial Planning & Analysis (FP&A) cycle.
• Measure budget utilization rates and identify specific areas for cost savings across the organization.

Compliance, Risk & Control:

• Develop and enforce financial control policies, ensuring all spend aligns with recruitment and grade-level budgets.
• Monitor liquidity risk and operational risk exposure daily.

What We're Looking For
Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc) in Accounting, Finance, or Economics.
• Professional (Mandatory): Must be a Chartered Accountant (ICAN or ACCA).
• Experience: Minimum 2 years of end-to-end accounting experience, preferably within an accounting consulting firm or a fast-paced startup.
• Technical Knowledge: Deep understanding of current tax laws, pension remittances, and IFRS standards.
• Tools: Proficient in accounting CRM tools, ERPs, and advanced Microsoft Excel (for $MAPE$, variance, and sensitivity analysis).
• Reporting: Proven ability to deliver management accounts and financial forecasts under tight deadlines.

Leadership & Interpersonal Strengths:

• Attention to Detail: You are meticulous; a single misaligned digit bothers you.
• Analytical Mindset: You look past the numbers to understand the "why" behind the data.
• Integrity: You maintain the highest ethical standards in financial reporting and compliance.

Success Milestones: Your First Year:

• Within 3 Months: Operational Rigor & Compliance
• Closing Cycles: Achieve the target of delivering monthly financial reports within the 1st week of every month with 100% accuracy.
• Tax Integration: Fully integrate the requirements of the newly passed tax laws into our remittance and reporting workflows.
• Payroll Stabilization: Take full ownership of the payroll cycle, achieving a zero-error rate in processing and 100% timeliness in payslip distribution.
• Receivables/Payables: Stabilize the invoice processing time to under 24 hours from request and manage $DRO$ (Days Receivables Outstanding) within a 30-day window.

Within 6 Months: Analytical Mastery & Forecasting:

• Variance Analysis: Implement regular monthly budget utilization reports, highlighting cost-saving opportunities and analyzing budget variances.
• Forecast Accuracy: Improve the Mean Absolute Percentage Error (MAPE) in cash flow forecasting through data-driven research and analysis.
• Risk Management: Deliver your first monthly Risk Exposure Report, covering liquidity and operational risk assessments.
• Invoice Management: Maintain a zero-hold rate on invoices and ensure 100% accuracy in approval-to-payment workflows.

Within 1 Year: Strategic Control & Innovation:

• Financial Control Framework: Lead the development and 100% implementation of the Financial Control Framework, standardizing approval spans and grade-level budget compliance.
• Strategic Metrics: Drive reporting on high-level growth metrics, including Gross Margin, Operating Profit Margin, ROI, and ROE.
• Process Innovation: Successfully launch at least one major monthly innovation or research initiative that improves financial reporting speed or accuracy.
• Audit Readiness: Ensure 100% compliance rate with zero significant findings in external or internal audits.

What the Recruitment Process Looks Like

• Step 1 - Application Review: Our team will review your experience in end-to-end accounting and consulting.
• Step 2 - Pre-screening Call & Coffee Chat: An initial talk about your technical background and familiarity with the new tax laws.
• Step 3 - Panel Interview Session: A deep dive into your reporting and analysis experience with our leadership team.
• Step 4 - Technical Assessments: A practical test involving a bank reconciliation, a tax remittance scenario, and a basic financial report analysis.
• Step 5 - CRO’s Chat: Final session with the CRO to assess your strategic fit and long-term trajectory within EISS.

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Our Mission

• At Estrada International Staffing Solutions (EISS), We are committed to delivering innovative and impactful human resource solutions that empower organizations and individuals worldwide.
• By combining global expertise with local insight, we ensure compliance, inclusivity, and sustainable workforce practices across diverse markets.
• Our mission is to build trust, drive growth, and shape the future of work by consistently championing excellence in Human Capital Solutions.
• As a BD Analyst, you are the engine of our growth—finding, engaging, and securing the partnerships that expand our impact across Africa.

How You'll Make an Impact

• We are looking for high-octane Business Development Analysts who are masters of the "first touch." Whether you are a professional with deep roots in Energy, Financial Services, Logistics, FMCG, Hospitality, or Oil & Gas, or an emerging B2B professional with a hunger for B2B networking, your role is to open doors.
• You will be responsible for the full top-of-funnel lifecycle: from cold calling and email outreach to representing EISS at major industry conferences and events. You don't just find leads; you build the bridge that turns a prospect into a long-term partner.

What You'll Do
Core BD Operations (Junior & Senior):

• High-Volume Outreach: Execute a "5:5:4" strategy (Cold Calls, Cold Emails, and Field Outreach) to maintain a warm pipeline.
• Meeting Coordination: Schedule and coordinate partnership meetings between prospects and the BD leadership.
• Event Representation: Attend conferences and networking events to generate high-value leads.
• CRM Management: Maintain 100% accuracy in the CRM and pipeline database.

The Specializations

• Junior BD Analyst: Focus on general B2B lead generation.
• Senior BD Analyst: Focus on Contingency Solutions and leverage specialized experience in FMCG, Oil & Gas, Hospitality, Logistics, or Financial Services to close complex deals

What We're Looking For
Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc) in any discipline.
• Context: For Industry Specialists, a degree related to their vertical (e.g., Engineering for Oil & Gas, or Finance for Financial Services) is an advantage.
• Senior: 2-3 years in corporate sales within specialized sectors (FMCG, Energy, Fintech, etc.).
• Junior: 1+ year in B2B sales with a solid understanding of cold calling and networking.
• Skills: Expert-level proposal drafting and lead generation techniques.
• Communication: Ability to hold professional conversations at all levels of a corporate hierarchy.
• Organization: Impeccable pipeline management skills; you never let a lead go cold.

Leadership & Interpersonal Strengths:

• Persistence: You see a "no" as a "not yet" and have the grit to follow up effectively.
• Resilience: Comfortable in high-pressure, target-driven environments.
• Curiosity: A natural researcher who stays updated on industry trends and market shifts

Success Milestones: Your First Year
Within 3 Months: Activity & Pipeline Building:

• Outreach Rigor: Establish a consistent daily rhythm of cold calls and email outreach to hit weekly lead generation targets.
• Database Mastery: Achieve 100% CRM compliance, ensuring all leads from events and outreach are tracked with precision.
• Proposal Drafting: Master the Estrada proposal style, successfully drafting and sending at least 5 tailored proposals per week.
• Product Knowledge: Deep-dive into our solutions to speak fluently to prospect pain points.

Within 6 Months: Conversion & Strategy Optimization:

• Conversion Consistency: Achieve a steady 5:3 ratio of leads generated to leads converted.
• Strategic Networking: Successfully represent EISS at industry events and conferences, converting high-level networking into scheduled introductory meetings.
• Revenue Traction: Meet monthly revenue generation targets consistently for your assigned solution portfolio.
• SLA Proficiency: Take ownership of weekly SLA reviews to ensure client expectations are aligned with our delivery.

Within 1 Year: Industry Authority & Portfolio Growth:

• Market Research: Deliver your first comprehensive Quarterly Industry Research Report, providing the BD team with actionable insights for regional expansion.
• Client Satisfaction: Achieve an 80% feedback score from clients you have successfully onboarded.
• Portfolio Scale: Manage a healthy monthly revenue portfolio, contributing significantly to the Business Unit's overall growth.

What the Recruitment Process Looks Like:

• Step 1 - Application Review: Our team will review your background in B2B experience (Junior) or industry-specific depth (Senior).
• Step 2 - Pre-screening Call & Coffee Chat: An informal talk about your sales drive and outreach style.
• Step 3 - Panel Interview Session: A deeper look at your networking ability and industry knowledge.
• Step 4 - Technical Assessments: A practical test involving Cold Calling scripts and Proposal Drafting.
• Step 5 - CRO’s Chat: Final session with the CRO to assess your fit for our high-growth culture.

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How You'll Make an Impact

• We are looking for a high-performing Lead Consultant tasked with driving service diversification, aggressive revenue growth, and the strategic expansion of our outsourcing portfolio.
• You will be the architect behind our service delivery models, moving beyond traditional recruitment to design innovative, diversified outsourcing solutions that dominate the market.
• Your role is to scale our existing accounts while identifying new revenue channels, ensuring that EISS remains the definitive authority in the outsourcing space.
• This is a role for a high-performing leader, ideally with a background in FMCG or Manufacturing, who has successfully managed large-scale workforces (500+ staff) and understands the nuances of blue-collar and technical talent management.
• You will work side-by-side with our Business Development team and lead the outsourcing team to not only acquire new clients but to ensure the long-term sustainability and growth of our entire outsourcing portfolio.

What You'll Do
Operational Excellence, Profitability & Sustainability:

• Own the strategy and execution of all HR generalist functions for (outsourced) staff, including Talent Acquisition, Onboarding, Performance Management, Employee Relations, Total Rewards, and Compliance.
• Lead and mentor a multidisciplinary internal team, including the HRBPs, Recruitment Specialists, Payroll Analyst, and Field Recruitment Officers, to ensure seamless service delivery.
• Operational Synergy: Bridge the gap between recruitment, payroll, and field operations to ensure that every staff member on a client site is supported, paid accurately, and performing at peak.
• Lead regional mapping and market entry strategies to expand our footprint across new territories.
• Drive market penetration initiatives to secure a sizable market share and establish EISS as the go-to regional authority for outsourcing.
• Partner with the Business Development team to identify and acquire high-value clients, ensuring a robust pipeline of new partnerships.

Outsourcing Portfolio Management:

• Drive the aggressive expansion and diversification of the outsourcing project portfolio, converting strategic market opportunities into high-value revenue growth and a dominant market presence, ensuring financial sustainability and growth.
• Oversee the generation of management fees and ensure the profitability of all client accounts under your purview.
• Directly supervise large-scale staff management operations, ensuring peak productivity across all deployed personnel.

Quality Assurance & Risk Management:

• Develop and implement rigorous risk management flowcharts and quality assurance protocols to safeguard client operations.
• Ensure 100% compliance with professional standards and regulatory requirements, including the timely acquisition of necessary certifications.
• Manage the yearly renewal of client contracts through exceptional service delivery and relationship management.

Leadership & Process Improvement:

• Drive team performance through structured engagement and KPI management, ensuring your direct reports meet their weekly and monthly objectives.
• Lead process improvement initiatives monthly to modernize and optimize the Outsourcing Business Unit.
• Maintain a high client satisfaction score by proactively gathering and responding to feedback.

Success Milestones: Your First Year
Within 3 Months: Foundations & Risk Mitigation:

• Portfolio Audit: Conduct a comprehensive audit of the current staff management structure and portfolios we have.
• Risk Framework: Develop and implement a robust Risk Management Flowchart to standardize quality assurance across all client sites.
• SOP Standardization: Review and standardize all Standard Operating Procedures (SOPs), ensuring every workflow, from recruitment and onboarding to payroll and exit, is documented, scalable, and followed with 100% precision.
• BD Integration: Establish a high-sync partnership with the Business Development team to begin identifying client acquisition targets. Collaborate on 5 discovery meetings monthly focused on outsourcing prospects.
• Team Alignment: Review and stabilize team KPIs, ensuring 100% process compliance.
• Client & Staff Management: Establish a robust client management rhythm (check-ins, account health scores) and a staff management structure that stabilizes external workforce while aligning internal team roles.

Within 6 Months: Process Excellence & Market Entry:

• Process Innovation: Implement at least four distinct process improvement initiatives to streamline the Outsourcing Business Unit’s operations.
• Portfolio Growth: Hit target milestones for monthly management fee generation and overall project portfolio value.
• Regional Mapping: Complete a detailed regional mapping exercise to identify high-potential zones for market penetration.
• Client Satisfaction: Achieve high client satisfaction and feedback response scores through proactive relationship management.
• Revenue Benchmark: Achieve a milestone of N1.5M in monthly management fees through aggressive sales outreach and portfolio expansion.
• Staff Portfolio Growth: Drive a 40% month-on-month (m-o-m) increase in the total staff portfolio size.
• Retention Excellence: Maintain a minimum 80% m-o-m retention rate for existing accounts while scaling at pace.

Within 1 Year: Regional Authority & Scale:

• Market Penetration: Successfully execute the regional expansion strategy, securing a sizable market share in newly mapped territories.
• Portfolio Sustainability: Achieve 100% contract renewal rates across the portfolio and maintain peak productivity metrics for all managed staff.
• Leadership Impact: Deliver high leadership feedback survey scores from your team, demonstrating a culture of professional development and engagement.
• Certification: Ensure the acquisition of all relevant professional and organizational certifications required to bolster EISS’s regional authority.

What We're Looking For
Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc) in Human Resources, Business Administration, or any Social Science discipline.
• Post-Graduate: A Master’s degree or an MBA is highly preferred given the strategic nature of the role.
• Experience: At least 5 years of core HR/HR Outsourcing experience, specifically within the FMCG , Manufacturing sectors or Outsourcing Consulting firms.
• Scale: Proven track record of managing a workforce of at least 500 people, spanning technical, non-technical, and blue-collar roles.
• Consulting Expertise: Previous leadership experience in an outsourcing firm or HR consultancy is highly preferred.
• Acumen: Strong financial and commercial awareness with the ability to drive sales and manage project budgets.
• Certification: Being a Chartered Professional (CIPM, SHRM, or HRCI) is a significant added advantage.

Leadership & Interpersonal Strengths:

• Meticulous Detail: You have an uncompromising eye for detail, particularly regarding compliance and reporting.
• Hands-on Approach: You don't just delegate; you are willing to get into the trenches to ensure process excellence. You are willing and able to build from scratch and build structure in an unstructured environment.
• Growth Mindset: You are passionate about regional expansion and have the "grit" required to penetrate new markets.
• Collaborative Leader: You excel at working across functions (Sales, Finance, Operations) to achieve a unified goal.
• Commercial DNA: You understand the "business of HR"—how to drive revenue, manage management fees, ensure portfolio growth and tailor HR solutions to address client needs.

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Our Mission

• At Estrada International Staffing Solutions (EISS), We are committed to delivering innovative and impactful human resource solutions that empower organizations and individuals worldwide.
• By combining global expertise with local insight, we ensure compliance, inclusivity, and sustainable workforce practices across diverse markets.
• Our mission is to build trust, drive growth, and shape the future of work by consistently championing excellence in Human Capital Solutions.
• The Office of the CRO is the engine driving our market dominance.

How You'll Make an Impact

• We are looking for a high-intellect, strategy-minded Executive Assistant to be the right hand to our Chief Recruitment Officer.
• This is not a traditional administrative role; we are looking for an Operations or Strategy Analyst who wants to sit at the center of business growth.
• You will be the CRO’s force multiplier—managing high-stakes pitch decks, refining business development leads, and eventually representing the CRO in internal and external forums.
• You must be a fast learner with a "business growth mindset" who can anticipate needs before they are articulated.
• If you are a confident communicator who understands that a well-managed calendar is a strategic tool, and you’re hungry to grow into a leadership role, this is your path.

What You'll Do
Strategic Support & Business Development:

• Pitch & Proposal Development: Design and draft high-impact pitch decks and business proposals that win clients.
• Lead Generation: Support the CRO in identifying, researching, and qualifying business development leads.
• Operations Strategy: Analyze existing workflows and suggest data-driven strategies to improve business efficiency and revenue growth.

Executive Coordination & Representation:

• Calendar Management: Proactively manage the CRO’s calendar, ensuring time is protected for deep work and strategic priorities.
• Public Speaking & Representation: Act as a confident voice for the CRO, delivering presentations and representing the office in meetings.
• Stakeholder Management: Serve as a gatekeeper and liaison between the CRO and internal/external stakeholders.

Recruitment & Project Support:

• Talent Liaison: Support internal and external recruitment drives, ensuring the talent pipeline aligns with the CRO’s growth vision.
• Project Tracking: Monitor the progress of key initiatives, ensuring deadlines are met and the CRO is updated on all moving parts.

What We're Looking For
Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc) in Economics, Business Administration, or Finance.
• Context: Because of the "Strategy Analyst" requirement, a background that includes quantitative or business research is essential.
• Background: Minimum 2–3 years in Operations, Strategy, or Business Analysis.
• Strategic Acumen: A deep understanding of what drives business growth and how to translate strategy into action.
• Tech Savvy: Expert-level proficiency in PowerPoint/Canva (for decks), CRM tools, and data analysis.
• Recruitment Knowledge: Familiarity with the recruitment lifecycle is a strong plus.

Leadership & Interpersonal Strengths:

• Confidence & Presence: You must be comfortable interacting with C-suite executives and high-value clients.
• Public Speaking: Excellent verbal communication and the ability to present ideas clearly and persuasively.
• Strategic Eye for Detail: You catch the errors others miss and always look for the "strategic why" behind a task.
• Fast Learner: You possess the "absorb-and-apply" speed required in a high-growth environment.

Success Milestones: Your First Year
Within 3 Months: Foundational Sync & Efficiency:

• Calendar & Rhythm: Master the CRO’s schedule, ensuring 100% accuracy in arrangements and prioritizing high-value strategic meetings.
• Deck & Proposal Mastery: Take over the drafting of pitch decks and proposals, ensuring they are visually compelling and strategically sound.
• Lead Gen Support: Integrate into the BD workflow, supporting lead generation efforts and ensuring follow-ups are executed with precision.
• Recruitment Support: Assist in the internal and external recruitment process, ensuring candidate communication reflects the CRO’s standards.
• Operational Excellence Tracking: Take full charge of monitoring and tracking daily operational deliverables across all business units. You will implement a "Pulse Report" that flags the status of key projects to the CRO.
• Stand-up Coordination: Take the initiative in coordinating and leading daily or weekly stand-up meetings as required to drive project fulfillment and ensure team alignment.

Within 6 Months: Strategic Autonomy:

• Operations Strategy: Identify and implement at least two process improvements within the Office of the CRO to streamline operations.
• Independent Representation: Begin representing the CRO in specific internal meetings and project briefings, providing accurate summaries and action items.
• Public Speaking: Deliver your first internal or external presentation/briefing on behalf of the CRO’s office.
• Proposal Conversion: Directly contribute to the success of high-level pitches through meticulous research and strategic eye for detail in documentation.

Within 1 Year: Growth & Leadership Trajectory:

• Business Growth Ownership: Lead a specific strategic project or business development initiative from conception to execution.
• Strategic Advisor: Transition from an assistant to a trusted advisor, providing data-driven insights that influence the CRO’s decision-making.
• Full Representation: Successfully manage high-level external stakeholder relationships and meetings on behalf of the CRO when necessary.
• Role Evolution: Clearly define your growth path into a senior strategy or operations role within Estrada.

What the Recruitment Process Looks Like:

• Step 1 - Application Review: Our Talent Acquisition team will review your experience specifically in strategy or operations analysis and a history of high-stakes support.
• Step 2 - Pre-screening Call & Coffee Chat: An initial introductory/informal check on your confidence, communication style, and growth mindset.
• Step 3 - Panel Interview Session: A deeper dive into your strategic thinking and ability to manage complex operations.
• Step 4 - Technical Assessments: A pressure-test involving Pitch Deck Creation and a Strategic Scheduling/Prioritization task.
• Step 5 - CRO’s chat: A final session with the CRO to ensure a perfect strategic and cultural fit.

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How You'll Make an Impact

• We are looking for a highly organized Recruitment Operations Associate to own the administrative and operational heartbeat of our recruitment function. You are the guardian of the "Estrada Standard."
• This role is for an execution specialist who thrives on process integrity and high-velocity Recruitment Project Monitoring. You will be responsible for the end-to-end Candidate Management experience, ensuring that from the first touchpoint to the final offer, every candidate is treated with world-class professionalism. You will manage our ATS (Manatal), drive recruitment marketing, and ensure that our candidates have a world-class experience.
• You are the "Quality Controller"—auditing recruitment strategies, perfecting Competency-Based Assessment (CBA) reports, and ensuring that every placement is backed by flawless documentation and data.

What You'll Do
Operational & Candidate Management:

• CV Profiling & Pre-screening Documentation: Manage high-volume CV profiling and preliminary vetting. You are responsible for ensuring every shortlisted candidate has a complete "vetting file," including verified credentials and initial screening notes.
• Fulfillment Reporting: Track and report on the status and compliance of our Scope of Service for all active clients.
• Champion the development of comprehensive Interview Reports and weekly Recruitment Progress Reports. You ensure that the rationale behind every hiring recommendation is documented with clarity and precision for client review.
• Scope of Service (SoS) Monitoring: Track and report on the fulfillment status and compliance of our Scope of Service for all active clients, ensuring we are hitting our delivery milestones.
• JD Excellence: Draft and publish high-impact, technically accurate Job Descriptions across multiple platforms to attract the "top 1%" of talent.
• JD Excellence: Draft and publish high-impact Job Descriptions weekly across various platforms.
• Support the Talent Acquisition (TA) team by continuously identifying and mapping high-potential talent to ensure the pipeline remains robust and "warm" for upcoming mandates.

Compliance & Audit:

• Quality Control: Audit recruitment strategies, pre-screening documentation, and Competency-Based Assessment (CBA) reports for excellence.
• Process Compliance: Ensure the entire recruitment team adheres to EISS standard operating procedures and "Estrada Excellence" benchmarks.

Strategic Support:

• ATS Management: Act as the primary administrator for Manatal, ensuring database hygiene and efficiency.
• Project Monitoring: Provide weekly monitoring reports on all active recruitment projects to ensure zero bottlenecks.
• Recruitment Marketing: Coordinate monthly initiatives (LinkedIn campaigns, newsletters, or talent spotlights) to keep our talent pool warm.

What We're Looking For
Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc/HND) in any discipline. (Strong emphasis on candidates who have demonstrated high-level computer literacy or data management)
• Experience: Minimum of 2 years of core experience in operations, HR administration, HR, or recruitment role.
• ATS Proficiency: Hands-on experience with Manatal or similar Applicant Tracking Systems is highly required.
• Communication: Exceptional writing skills (for JD development) and a personable phone manner for candidate management.
• Analytical Skills: Ability to turn operational data into clear, actionable weekly reports.

Leadership & Interpersonal Strengths:

• Extreme Organization: You find satisfaction in "clean" data and perfectly followed processes.
• Audit Mindset: You are naturally inclined to double-check details and ensure compliance.
• High Reliability: You can manage the high-volume output without sacrificing quality.

Success Milestones: Your First Year
Within 3 Months: Process Integrity, Automation & Awareness:

• Database & ATS Optimization: Achieve 100% management of the Manatal ATS, ensuring all candidate data, pipelines, and statuses are updated in real-time with zero data debt.
• Candidate Feedback Automation: Design and implement an Automated Candidate Feedback loop within the ATS to ensure every applicant receives professional, timely updates, protecting the Estrada employer brand.
• Job Awareness Campaign Strategy: Develop and launch a standardized Campaign Strategy for all new mandates, utilizing digital channels and social professional networks to maximize the visibility of active roles.
• Candidate Referral Strategy: Implement a structured Candidate Referral Framework to incentivize our existing talent pool to refer high-quality peers, driving organic pipeline growth.
• Compliance & Quality Audit: Establish a baseline for "Pre-screening Excellence" and "CBA Excellence" by auditing all active recruitment projects for documentation completeness.
• Reporting Rigor: Deliver consistent weekly Role Delivery Fulfillment and Project Monitoring reports that provide leadership with a transparent view of the recruitment engine's velocity.

Within 6 Months: Quality Assurance & Team Development:

• Candidate Community Management: In collaboration with Marketing, launch and manage the Estrada Candidate Community. You will lead weekly digital engagements and coordinate quarterly webinars and career workshops to keep our talent pool warm, educated, and loyal.
• Strategy Coordination: Coordinate at least 4 role strategies monthly, ensuring recruiters are aligned with client mandates.
• Training Leadership: Launch monthly Recruitment Team Training sessions to upskill the team on new tools or sourcing techniques.
• Recruitment Marketing: Execute monthly marketing initiatives to boost the employer brand and attract top-tier talent.
• Survey Insights: Launch monthly Candidate Satisfaction and quarterly Client Satisfaction surveys to benchmark our service quality.

Within 1 Year: Strategic Oversight & Operational Excellence:

• Industry Authority: Produce your first comprehensive Research & Industry Insights report to guide long-term talent strategy.
• Process Evolution: Lead at least one major recruitment process development initiative per quarter to improve speed-to-hire.
• Compliance: Maintain a 100% compliance rate across all recruitment stages and documentation.

What the Recruitment Process Looks Like:

• Step 1 - Application Review: Our Talent Acquisition team will review your experience specifically in recruitment operations and reporting.
• Step 2 - Pre-screening Call & Coffee Chat: An initial talk about your organizational style and familiarity with ATS management.
• Step 3 - Panel Interview Session: A deeper dive into how you manage high-volume candidate workflows and reporting.
• Step 4 - Technical Assessments: A practical test involving JD Drafting and creating a Recruitment Fulfillment Report.
• Step 5 - CRO’s chat: A final session with the CRO to ensure you are ready to anchor the operations of our People & Talent department.

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How You'll Make an Impact

• We are looking for a Legal Officer who has "startup DNA." Unlike a traditional law firm, you will be embedded in the business, supporting 20+ client meetings monthly and ensuring our contract cycle time is industry-leading.
• You will be the guardian of our Service Level Agreements (SLAs), ensuring 100% accuracy and compliance while maintaining a lightning-fast turnaround time of less than 24 hours.
• If you are a collaborative, tech-savvy lawyer who loves building frameworks and navigating risk in a high-growth environment, this is your role.

What You'll Do

• Contract Management: Draft, review, and manage the lifecycle of all commercial contracts, ensuring 100% accuracy and protection.
• Corporate Governance: Act as the primary point for due diligence, risk reporting, and regulatory compliance.
• Legal Advisory: Provide real-time counsel to internal stakeholders to avoid disputes and manage litigation efficiently.
• Onboarding Support: Participate in client onboarding meetings to ensure legal alignment from the very first touchpoint.

What We're Looking For

• Academic Qualification (Mandatory): Bachelor of Laws (LL.B) from a recognized university.
• Professional (Mandatory): Barrister-at-Law (B.L) and a member of the Nigerian Bar Association (NBA).
• Experience: Minimum 2 years in a corporate startup environment. We are specifically not looking for legal consulting/law firm backgrounds—you must be comfortable being an in-house generalist.
• Speed & Precision: Ability to maintain a 24-hour TAT for document reviews without sacrificing quality.
• Tech Savvy: Expert in collaborative tools (Google Drive, CRM) for legal document management.
• Analytical Mindset: A researcher at heart who can translate complex laws into simple business SOPs.

Success Milestones: Your First Year:
Within 3 Months: Operations & Compliance Rigor:

• Contract Lifecycle: Achieve a contract cycle time of 7 days and a review Turnaround Time (TAT) of 24 hours.
• Digital Integration: Implement a 100% Google Drive review collaboration system for all legal documentation.
• Due Diligence: Ensure 100% completion of due diligence reports for every prospective client before contract execution.
• SLA Stability: Audit and standardize all active SLAs to ensure 100% compliance and clause consistency.

Within 6 Months: Strategic Advisory & Risk Management:

• Risk Reporting: Deliver monthly Risk & Compliance reports that identify and mitigate operational and litigation exposure.
• Partnership Support: Support at least one major strategic partnership deal per quarter through legal mapping and framework design.
• Dispute Avoidance: Maintain a high dispute avoidance ratio through proactive advisory and contract negotiation.
• SOP Development: Lead the development and approval of at least one new Standard Operating Procedure (SOP) for the legal function.

Within 1 Year: Innovation & Regional Authority:

• Service Diversification: Design and launch legal frameworks for new EISS business lines with zero regulatory breaches.
• Innovation Research: Produce quarterly Innovation & Legal Research reports to keep EISS ahead of labor and corporate law shifts.
• Process Optimization: Successfully implement at least one major legal process improvement initiative per quarter.
• Stakeholder Satisfaction: Achieve a stakeholder satisfaction score of 80% through high-quality advisory and support.

What the Recruitment Process Looks Like:

• Step 1 - Application Review: Our Talent Acquisition team will review and evaluate your corporate startup experience.
• Step 2 - Pre-screening Call & Coffee Chat: Initial discussion on your approach to TAT and risk management.
• Step 3 - Panel Interview Session: Technical dive into your understanding of corporate law and SLA management.
• Step 4 - Technical Assessments: A pressure test involving Contract Review and a Risk Assessment scenario.
• Step 5 - CRO’s Chat: Final session with the CRO to ensure alignment on business growth and legal strategy.

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Our Mission

• At Estrada International Staffing Solutions (EISS), We are committed to delivering innovative and impactful human resource solutions that empower organizations and individuals worldwide.
• By combining global expertise with local insight, we ensure compliance, inclusivity, and sustainable workforce practices across diverse markets.
• Our mission is to build trust, drive growth, and shape the future of work by consistently championing excellence in Human Capital Solutions.
• We are launching the EISS Academy to revolutionize how corporate training is delivered across Africa, and this role is the founding pillar of that vision.

How You'll Make an Impact

• We are looking for an L&D Associate (External) who is part strategist, part consultant, and part showstopper. You aren't just selling training; you are solving business problems.
• You will sit with clients, conduct deep-dive Training Needs Analysis (TNA), and tell them exactly where their people are falling short.
• You will be the architect of our training content, the strategist behind our pricing, and the charismatic host of our conferences and events.
• This role is a journey—you are being brought in to grow into the leader of the EISS Academy. If you can move an audience with your speech and move a business with your curriculum, we want you.

What You'll Do

• Consultative L&D: Partner with external clients to diagnose talent gaps and prescribe training solutions.
• Content Architecture: Design and develop high-impact training curricula and digital content.
• Event Hosting: Ideate, plan, and host EISS conferences, workshops, and networking events.
• Pricing & Sales: Manage the P&L of training solutions, ensuring our offerings are both competitive and profitable.

What We're Looking For

• Academic Qualification: Bachelor’s degree (B.Sc) in Human Resources, Education, Psychology, or any Social Science discipline.
• Professional: Certification in Learning & Development (e.g., CPLP or NITAD) is an added advantage.
• The Strategist: You know that training isn't just about "soft skills"—it’s about business metrics. You must be an expert in TNA.
• The Public Speaker: You have the charisma to host events, lead workshops, and command a room.
• The Architect: You can take a complex business problem and turn it into a 5-day training syllabus.
• The Entrepreneur: You are comfortable defining prices, managing budgets, and building something from zero.

Success Milestones: Your First Year:
Within 3 Months: Productization & Client Insights:

• Client Acquisition & Portfolio Traction: Initiate high-level business development conversations to secure the first wave of external training mandates, focusing on immediate portfolio growth.
• EISS L&D Bundled Solution Roll-out: Finalize and launch the "Bundled Solution Model" offering clients a strategic mix of workshops, e-learning, and executive coaching as a single subscription or package.
• Facilitators Network Development: Build a robust, pre-vetted database of Expert Facilitators across core industries to ensure high-quality delivery on any mandate.
• Training Calendar Development: Design and roll out a 12-month Corporate Training Calendar, highlighting key public workshops and masterclasses to drive early registrations.
• TNA Framework: Develop a standardized Training Needs Analysis (TNA) tool to help external clients identify critical skill gaps.
• Pricing & Curriculum Audit: Define a tiered pricing model and refine current modules to ensure they are market-competitive and high-impact.

Within 6 Months: Event Execution & Brand Authority:

• Event Ideation: Conceptualize and execute your first major training conference or industry event from end-to-end.
• Public Speaking: Establish yourself as the "Voice of EISS Academy" through webinars and live training sessions.
• Content Pipeline: Build a robust library of proprietary training content tailored to specialized sectors (FMCG, Energy, Fintech).
• Revenue Generation: Achieve initial sales targets for external training mandates through consultative selling.

Within 1 Year: Launch of EISS Academy:

• Academy Leadership: Successfully transition the L&D function into a fully operational EISS Academy.
• Strategic Partnerships: Secure partnerships with international certification bodies or local professional associations.
• Impact Measurement: Demonstrate a measurable improvement in client workforce performance through post-training evaluations.
• Future Roadmapping: Draft the 3-year growth plan for EISS Academy, including regional expansion and digital learning platforms.

What the Recruitment Process Looks Like:

• Step 1 - Application Review: Our Talent Acquisition team will evaluate your L&D background and evidence of content development.
• Step 2 - Pre-screening Call & Coffee Chat: Discussion on your philosophy of corporate learning and pricing strategies.
• Step 3 - Panel Interview Session: Presentation of a TNA you've conducted or a curriculum you've built.
• Step 4 - Technical Assessments: A creative challenge: "Ideate an Event"—you’ll be asked to design a 1-day conference, its theme, content, and pricing.
• Step 5 - CRO’s Chat: Final session with the CRO to discuss the roadmap for EISS Academy.