Job Roles at Hilton Worldwide

About the job

• A Chief Security Officer will be responsible for directing and overseeing the implementation of all safety and security measures for providing a safe environment for guests and team members. In addition, he/she will ensure compliance to all security procedures in line with Hilton standard.

What will I be doing?

As a Chief Security Officer, you are responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A Chief Security Officer is also responsible for the safety and security of the hotel premises. Specifically, the Chief Security Officer will perform the following tasks at the highest level of service

• Review regularly all policies, systems, and procedures including emergency drills and bomb procedures
• Lead and direct investigations of accidents, thefts, property loss and unlawful activities
• Interrogate; analyze situation and handle written/Complaint with a view to correcting erring staff
• Promote safe work practices and ensure compliance with Occupational Safety and Health Administration (OSHA) standards and preventive measures
• Assist in the development, administration and implementation of safety programs and safety training classes. Visually identify, correct and record safety hazards
• Develop, direct and coordinate training of all security officers in all fields of security which includes fire life safety, First Aid, CPR, as well as other Corporate approved programs such as Anti-Terrorism and Workplace Violence training
• Screen, interview, select, manage, review and counsel Security Supervisors and Officers to maintain order throughout the hotel.
• Periodically review Officers and Supervisors’ logs to ensure completeness and accuracy
• Direct and manage Lost-but-Found complaints. Assist as needed with guest issues
• Ensure regular patrol of the property by security officers
• Communicate effectively and efficiently with external agencies including police, fire authorities, and other related services to ensure coordinated approach
• Liaise with Government agencies, parastatals, and local institutions on all security situations and matters for effective planning and necessary action.
• Develop emergency response and Crisis Management plans including evacuation and Business Continuity Planning
• Develop accurate security information system and Surveillance activities that will ensure company readiness to handle emergencies
• Conduct Security Risk and Vulnerability Assessment for all existing and new assets and operations.
• Prepare monthly Security statistical report to management.

What are we looking for?

A Chief Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

• Minimum of Bachelor's Degree
• Minimum of 7 years as a Chief Security officer
• Previous security experience, preferably working within an industry which monitored large volumes of people movement
• Previous experience leading and managing a Security / law enforcement team
• In-depth knowledge of security related systems, practices, legislation, and latest technologies
• Excellent inter-personal skills and personal presentation
• Previous experience in Nigerian security services and/or security certifications will be an added advantage

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About the job

• A Steward carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.

What will I be doing?

As a Steward, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards
• Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers
• Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule
• Ensure the correct PPE is in place and guidelines are adhered to
• Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report any maintenance and, or, hazard issues to the supervisor on duty
• Carry out any other reasonable task set by the Hotel's Management

What are we looking for?

A Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen porter experience in similar role