Job Openings at Family Health International (FHI 360)

Job Summary

• Manages a team of technical professionals and oversees the portfolio of programmatic work for direct projects to evaluate, develop, implement and support data management and technology solutions.
• Oversees the day-to-day technical and operational aspects of projects, ensuring they are adequately resourced and work plans are on track, with technical expertise informing project implementation.
• Establishes priorities for assigned technology initiatives, leads system architecture or design, conducts feasibility studies, and develops implementation and upgrade plans.
• Coordinates with stakeholders across the organizations as needed to ensure that technology solutions are reliable, available and meet the business needs.
• To support the ongoing operations there is a strong emphasis on change and configuration management, quality reviews, system integration and system acceptance testing.
• Supports and ensures that the technology recovery plans fully support the company’s business continuity and disaster recovery needs. 
• Responsible for budget development and management for both ongoing expense items and capital projects.
• May be required to coordinate with peers from a diverse group of organizations, such as Ministries of Health, district health staff, several international and national development partner organizations and donor organizations.

Accountabilities

• Oversees the planning, monitoring and processes for all assigned responsibilities.
• Coordinates and manages relationships with key stakeholders.
• Serves as a thought leader for innovative solutions and platforms to address business needs.
• Develops and implements new or revised policies and procedures to ensure proper implementation of programs and services.
• Ensures technical implementation is consistent with best practices in the industry.
• Provides technical advice to management and other functional areas to improve or change processes or enhance systems.
• Assists with budget planning, resources, objectives and strategic planning for department and make sure they align with organizational goals.
• Manages and trains staff on policies and procedures to achieve department goals and meet required deadlines and ensure overall completion of projects and technology updates.

Applied Knowledge & Skills:

• Comprehensive knowledge of concepts, practices, and procedures with information technology and systems, particularly DHIS 2 and Power BI.
• Excellent oral and written communication skills.
• Excellent and demonstrated organizational and problem solving skills.
• Excellent and demonstrated project management and technical skills.
• Ability to influence, motivates, negotiates and works well with others.

Problem Solving & Impact:

• Works on problems of complex scope that require in depth evaluation of data and various factors.
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques, for obtaining results.
• Decisions made generally affect company operations and may jeopardize overall business activities.

Supervision Given/Received:

•  Manages staff to meet departmental and organizational strategic goals.
• Accounts for the budget, procedures, and training of staff to achieve results.
• Develops and recommends solutions to management meet internal and external needs of the company.
• Reports to Director, Business Solutions.

Requirements
Education:

• Bachelor's Degree or its International Equivalent.

Experience:

• Typically requires 8+ years of information technology and systems management experience.
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
• Prior experience working in a non- governmental organization (NGO).

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10%-25%

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Requisition ID: 2022200652
Locations: Akwa Ibom and Cross River
Job type: Full time
Supervisor: Director, Monitoring and Evaluation

Basic Functions

• The Strategic Information (SI) Advisor will be the lead technical expert responsible for SI functions related to the program, including all monitoring, evaluation, analytics, and reporting of performance and results. 
• S/he will lead efforts to strengthen monitoring and evaluation (M&E), and performance reporting within the targeted geographic area, which may include building the capacity of community organizations and other stakeholders to monitor, document and analyze the performance of their HIV services and activities and ensure data quality. 
• S/he will liaise with the Country Project Director and government of Nigeria counterparts responsible for national- and state-level SI and support coordination with national health management information systems. 
• The SI Advisor will be responsible for all SI reporting to EpiC, USAID and stakeholders.

Duties and Responsibilities

• Provide technical leadership for monitoring and evaluation to implement high-quality care, treatment and support activities with a primary focus on technical areas of M&E for HIV/AIDS programs including, logistics, data collection, validation, reporting for prevention, HIV testing and counseling (HTS), antiretroviral therapy (ART), pre-exposure prophylaxis (PrEP), HIV self-testing (HIVST), facility and community-level supervision etc.
• Oversees compilation of M&E data for inclusion in monthly High-Frequency Reporting (HFR), quarterly reports and other ad hoc reporting requests.
• Reviews and/or writes M&E plans, papers and reports and ensures their accuracy and appropriateness.

Qualifications and Requirements

• Master's Degree in Public Health, Statistics, Epidemiology, Geography and other related areas with 5-7 years of experience in monitoring and evaluation in international development related to HIV/AIDS comprehensive services
• 5 years of practical or demonstrable experience in monitoring and evaluation or data management.
• Experience in providing M&E support to programs working with key populations including one or more of the following is preferred: sex workers, men who have sex with men, transgender persons and people who inject drugs
• Previous experience working with USAID or PEPFAR-supported programs and KP-led organizations, including familiarity with USAID M&E reporting requirements.
• Demonstrated ability to be the technical specialist and as the lead subject matter expert in monitoring and evaluation.
• Demonstrated ability to perform complex data analytics utilizing Microsoft Excel, STATA, Epi Info and/or other analytic software and to provide evidence-based recommendations accordingly.
• Demonstrated knowledge and experience in the use of GIS and other tools to support geospatial display of data to target program interventions and resources.

Knowledge, Skills & Attributes:

• Demonstrated ability to perform robust data extraction from internal and external information systems.
• Familiarity with the Nigerian public health sector, non-governmental organizations (NGOs) and community-based organizations (CBOs) is highly desirable.
• Demonstrated ability to portray complex data sets in easy-to-understand formats including visualizations.
• Demonstrated working knowledge of Nigerian health and social service information systems and monitoring and evaluation processes as it relates to data collection for performance-based reporting and use of data.
• Previous experience in building capacity for generation and use of SI in CBOs.
• Demonstrated written, presentation, communication and organizational skills in English
• Ability to travel within Nigeria

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Job Summary

• FHI 360 seeks an Internal Auditor to conduct risk-based internal financial, operational, and compliance audits of projects and field offices.
• This role participates in risk assessment activities by gathering data and performing analysis.
• The auditor is a member of an audit team that completes all phases of the internal audit process, including planning, field work, reporting, and monitoring. Based on the findings and observations, this position develops formal written reports to communicate audit results to management, makes recommendations to improve controls, and monitors the status of implementation.
• Knowledge of U.S. Government rules and regulations preferred. Knowledge and experience in international development and crisis response context is preferred.

Accountabilities

• Gathers, organizes, and analyzes compliance risk data as part of annual risk assessment and engagement-based assessment.
• Reviews financial and operational information to develop a risk-based audit scope.
• Performs process and document reviews and attribute testing to evaluate internal controls, operating efficiency, and the adequacy of records and recordkeeping.
• Meets with the internal clients and stakeholders to discuss potential risks, audit results, and action plans.
• Organizes and formats reports to comply with applicable guidelines and provides appropriate documentation to support conclusions.
• Reports internal audit findings to appropriate management.
• Conducts follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
• May conduct investigations of irregularities, as assigned.
• Conducts compliance trainings.
• Other duties as assigned.

Applied Knowledge & Skills:  

• Applies general knowledge of applicable statutes, regulations, entity/company practices and concepts.
• Familiar with general principles and process involved in conducting an internal audit.
• Familiar with automated financial reporting and applications (Deltek, CostPoint, Microsoft Dynamics NAV, etc) and proficiency in spreadsheet software required.
• Applies general information technologies to meet work needs.
• Foreign language skill (French, Spanish, Portuguese) is highly desirable.
• Must be able to read, write and speak proficient English.  

Problem Solving & Impact:  

• Identifies and recognizes routine or standard problems that have established precedents.
• Develops solutions to routine issues and refer non-standard questions and more difficult problems to higher levels.
• Explains basic accounting and internal audit trends and variations from prior periods, budget and/or forecast.
• Resolves basic issues related to internal policies and procedures.
• Demonstrates an understanding of system functionality to provide answers for financial requests.
• Proactively communicates and obtains guidance.

Supervision Given/Received:

• Detailed instructions given for new activities or special assignments.
• Provides recommendations with issues and processes to make departmental improvements.
• Reports to Internal Audit Manager.

Requirements
Education:

• Bachelor's Degree or its International Equivalent, preferably in Accounting, Finance, Business Administration
• Certified Public Accountant (CPA), Certified Internal Auditor (CIA), and/or Certified Fraud Examiner (CFE) preferred.

Experience:  

• 3 - 5 Years of progressively responsible financial analysis experience in an internal audit role.
• Experience in providing outstanding customer service, performing complex activities associated with ensuring compliance with company’s system of internal controls is required.
• Articulate, professional and able to communicate in a clear and positive fashion with clients and staff.
• Non-governmental organization (NGO) and/or international development field experience preferred.

Technology to be Used:

• Personal Computer, Microsoft Office (i.e., Word, Excel, PowerPoint, Teams, etc.), SharePoint, e-mail, telephone, printer, calculator, copier, cell phones, and other mobile devices.

Typical Physical Demands:

• Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-10 lbs.

Travel Requirement:

• Ability to travel internationally, approximately 15-20%.

Language Requirement:

• English fluency in speaking and writing required.