Jobs at O'Naturals Beauty Nigeria Limited

Job Summary

• The Admin Officer provides essential administrative and operational support to the O'Naturals management team, ensuring efficient back-office functions that underpin salon operations.
• This role requires strong organizational skills, attention to detail, and discretion.

Key Responsibilities

• Manage general office administration, including filing, record-keeping (both digital and physical), and data management for all salon locations.
• Assist with HR-related administrative tasks such as maintaining employee records, tracking leave, and supporting onboarding processes.
• Oversee procurement of salon supplies, retail products, office stationery, and equipment, ensuring cost-effectiveness and timely delivery.
• Manage and coordinate vendor acquisition, processes, relationships and payments.
• Coordinate maintenance and repair of salon equipment and facilities.
• Assist in preparing financial reports, budget tracking, and reconciling invoices and expenses.
• Manage communication with suppliers, vendors, and service providers.
• Handle confidential information with utmost discretion.
• Support the Salon Manager and management with special projects, reports, and presentations as required.
• Ensure compliance with administrative policies and procedures.

Qualifications

• Bachelor's degree or HND in Business Administration, Office Management, or a related field.
• 1-4 years of proven experience in an administrative or office management role.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with administrative software.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication abilities.
• High level of attention to detail and accuracy.
• Strong interpersonal skills
• Ability to interact well with others to achieve mutual benefits.
• Ability to work independently and collaboratively.
• Problem-solving skills and a proactive approach.
• Willingness to learn and develop new concepts, methods, skills, and processes.
• Ability to take and follow instructions well.
• Ability to recommend services and sell products to customers to meet their hair needs.
• Ability to handle challenging and sometimes emotional situations and customers
• Ability to work weekends (Saturdays & Sundays) and holidays. Weekday off (Mondays or Tuesdays)
• Residence around Ogudu/Ojota / Surulere, Lekki or surrounding areas is an added advantage
• Ready to start work immediately.

Compensation

• Salary: N80,000 - N150,000 monthly.
• Other benefits include: HMO, Pension contributions, Weekly lunch money

go to method of application »

Job Description

• The Front Desk Officer / Salon Receptionist is the first point of contact for O'Naturals' clients, responsible for providing a welcoming and efficient experience.
• This role manages appointments, handles inquiries, processes payments, and ensures the smooth flow of salon operations from the reception area.

Job Responsibilities

• Assissting the Salon Supervisor, in efficient day-to-day running of the salon and retail shop.
• Greet customers, respond to questions and provide outstanding customer service
• Answer phone calls and messages about inquiries and handling simple complaints in a courteous, professional manner
• Direct customers to products within the shop and assist in packing the products to the front desk for invoicing and payment.
• Operate cash register, manage financial transactions and balance cash book
• Proactively identify relevant stock required in the salon and retail shop and forward requisition request to the salon on a timely basis
• Manage inventory control of retail stock
• Maintain accurate and updated records of salon transactions and activities
• Manage the arrangement, layout and organisation of the Salon and retail shop
• Develop service and product knowledge by consistently learning about salon services, product vendors resource materials and attending training classes in order to communicate it to the customer
• Stay current with promotional events and sales
• Prepare periodic activity/management reports for the attention of the Salon Supervisor/Manager/CEO
• Perform other duties as assigned by the Salon Manager or CEO

Qualifications / Skills Requirements

• Minimum of OND / HND / Bachelor's Degree in Business Administration, Hospitality or relevant field
• 0-3 years experience as a Receptionist, Customer Service Representative or Front desk officer.
• Readiness and willingness to learn and develop new concepts, methods, skills and processes.
• Good Knowledge of Microsoft Office Tools and sales software.
• Ability to take and follow instructions.
• Ability to work as part of a team and take initiative
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Good organisational, verbal and written communication skills
• Ability to recommend services and sell products to customers to meet their hair needs.
• Ability to handle challenging and sometimes emotional situations and customers
• Ability to work weekends (Saturdays & Sundays) and holidays. Weekday off (Mondays or Tuesdays)
• Residence around Ogudu/Ojota / Surulere, Lekki or surrounding areas is an added advantage
• Ready to start work immediately.