Jobs at WorQulture

Key Responsibilities:

• Greet visitors and clients professionally, ensuring a positive first impression.
• Assist visitors with directions within the office, ensuring proper security protocols, such as issuing visitor badges and maintaining logs.
• Announce clients and manage access to the office as necessary.
• Answer, forward, and screen phone calls professionally.
• Handle incoming and outgoing mail and email communications.
• Route calls and messages to the appropriate parties, ensuring efficient communication within the organisation.
• Maintain office filing systems, both paper and electronic, ensuring accurate record-keeping.
• Manage and maintain office supplies inventory and ensure replenishment when necessary.
• Assist with scheduling meetings, coordinating conference rooms, and managing the calendar of key staff.
• Organise travel arrangements, including booking flights, accommodation, and transport, as needed.
• Prepare and submit expense reports for review and approval.
• Prepare meeting rooms, ensuring they are equipped with the necessary materials (e.g., presentations, stationary, refreshments).
• Organise internal and external events, including team meetings, training sessions, and workshops.
• Take minutes during meetings and distribute action items to relevant team members.
• Draft and edit documents, memos, reports, and presentations as required by senior management.
• Maintain up-to-date employee and client records.
• Ensure confidentiality of sensitive documents and adherence to data protection policies.
• Support colleagues with various administrative tasks, such as organising documents, performing data entry, and managing office logistics.
• Ensure the office environment remains clean and well-organised.
• Assist in maintaining office equipment by arranging necessary repairs and servicing when required.
• Act as the primary point of contact for office suppliers and external vendors.
• Address client and visitor inquiries, ensuring excellent customer service at all times.
• Handle and resolve minor client and vendor issues, escalating them to management when necessary.

Qualifications:

• Exceptional communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and manage time effectively in a fast-paced environment.
• High level of professionalism, discretion, and confidentiality.

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Key Responsibilities:

• Oversee daily restaurant operations, ensuring compliance with health and safety regulations.
• Lead, train, and develop a high-performing team to provide exceptional customer service.
• Manage financial performance, including budgeting, forecasting, and cost control.
• Implement marketing strategies to drive sales and increase customer engagement.
• Monitor and maintain food quality and presentation standards.
• Foster a positive and inclusive work environment that encourages teamwork and growth.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Analyze business performance metrics and develop strategies for improvement.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, preferably in a QSR environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record in achieving sales and profitability targets.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of inventory management and cost control procedures.

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Key Responsibilities

• Act as the primary point of contact for clients, fostering positive and lasting relationships.
• Develop and implement effective communication strategies to keep clients informed and engaged throughout production processes.
• Proactively address client concerns, coordinating with internal teams to ensure timely resolutions.
• Gather and analyze client feedback to recommend improvements to services and workflows.
• Ensure consistency in messaging across all client communications, aligning with the agency's brand values and creative objectives.
• Organize and manage client-related events, meetings, and appreciation activities to strengthen relationships.
• Monitor and report on client engagement metrics and satisfaction levels, identifying opportunities for enhancement.

Requirements and Skills

• Bachelor’s degree in Communications, Marketing, Media Production, or a related field.
• 3+ years of experience in client relations, corporate communication, or a similar role within the media and production industry.
• Excellent verbal and written communication skills with a flair for creative messaging.
• Strong interpersonal skills and the ability to build rapport with diverse clients.
• Proven ability to manage multiple projects and clients effectively in a fast-paced environment.
• Exceptional problem-solving and conflict resolution abilities.
• Proficiency in CRM tools, project management software, and Microsoft Office Suite.

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Responsibilities

• Develop and execute sales strategies to meet and exceed store targets.
• Monitor sales performance metrics and analyze data to identify areas for improvement.
• Lead by example in driving personal and team sales performance.
• Recruit, train, and develop a high-performing sales team.
• Provide ongoing coaching, feedback, and performance evaluations.
• Foster a positive and motivating work environment.
• Ensure the team delivers an exceptional customer experience consistent with our luxury brand.
• Handle complex customer inquiries and resolve issues efficiently.
• Develop and maintain strong relationships with high-value customers.
• Oversee daily store operations, ensuring a smooth and efficient workflow.
• Manage inventory levels and coordinate with the purchasing team to ensure optimal stock levels.
• Maintain visual merchandising standards to enhance the store’s luxury appeal.
• Collaborate with the marketing team to plan and execute in-store events and promotions.
• Utilize CRM systems to track customer preferences and tailor marketing efforts.
• Stay updated on industry trends and competitor activities to inform sales strategies.
• Prepare regular sales reports and present insights to senior management.
• Conduct market research to understand customer needs and identify new sales opportunities.
• Utilize sales data to forecast trends and set realistic sales goals.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum of 3 years of experience in sales management, preferably in a luxury retail store
• Strong leadership and team management abilities.
• Excellent interpersonal and communication skills.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite and CRM software.

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Responsibilities:

• Order products and supplies, selecting appropriate vendors by comparing price and quality standards.
• Build and maintain strong relationships with vendors, suppliers, donors, and community partners.
• Negotiate and secure products and services at the best pricing without compromising quality.
• Ensure requisitions are properly approved before purchases are made.
• Develop and maintain a food management database to keep accurate records of inventory, purchases, and waste.
• Ensure food and beverage items are in stock at the appropriate time and in optimal condition, particularly perishables like produce and dairy.
• Conduct regular inventory counts and work with accounting to reconcile any discrepancies.
• Receive and verify the accuracy and quality of orders before confirming receipt.
• Follow up with suppliers regarding incomplete deliveries and confirm future delivery expectations.
• Ensure a safe and sanitary environment in all food service storage areas, adhering to industry standards.
• Assist with the preparation and storage of fresh produce for future use.
• Code invoices and forward them to finance for processing vendor payments.
• Reconcile invoices on a weekly and/or monthly basis.
• Use a food inventory management database to track orders, usage, and costs.
• Provide advice and guidance to management on procurement matters.
• Assist in selecting appropriate suppliers and contractors, promoting good procurement practices with a focus on sustainability and ethical purchasing standards.

Requirements:

• A degree in Economics, Supply Chain Management, Accounting, or a relevant discipline.
• Professional certification is an added advantage.
• Minimum of 2 years of experience in a similar role.
• Strong command of written and oral English.
• Familiarity with the food market in Lagos is essential.