JOB OBJECTIVES
Engender a customer centric atmosphere where delighting the customer is our number one value proposition.
Create awareness, impart knowledge, project RBO/LOU/Bank’s image,
JOB OBJECTIVES
Engender a customer centric atmosphere where delighting the customer is our number one value proposition.
Create awareness, impart knowledge, project RBO/LOU/Bank’s image,
JOB OBJECTIVE(S)
Verification and Monitoring of Account Maintenance Activities with specialization to Customer Information Update from Branches on IBPS (AMO, AML1 DAR queues)
DUTIES & RESPON
DUTIES & RESPONSIBILITIES
Act on behalf of Head, Customers’ Complaint and Investigations in his absence.
Organise the digital forensic investigation team to carry out investigation o
DUTIES & RESPONSIBILITIES
Act on behalf of TL, Digital Forensic Investigator in his absence.
Assist in planning investigation work.
Investigate Cyber attack incident, Information securit
DUTIES & RESPONSIBILITIES
Investigates wide range of issues relating to customer complaints on service excellence, reported cases of misdirected funds or customer expected funds yet to be cr
DUTIES & RESPONSIBILITIES
Develop and implement a comprehensive audit program to assess digital transformation initiatives, including cloud migration, IoT implementation, AI integration, and
DUTIES & RESPONSIBILITIES
Conduct risk assessments to identify potential risks and vulnerabilities associated with digital transformation projects and initiatives.
Perform audits and revie
DUTIES & RESPONSIBILITIES
Provides back up for the functions of Head, CCIU on Fraud & General Investigation matters in his absence.
Reviews investigation reports from fraud analysts an
Reports To: Chief Customer Relations Officer
Division: Customer Relations
Mission:
Responsible for overseeing the formulation of the Customer Management strategy, charter,
JOB SUMMARY
To execute on and monitor daily, weekly and monthly transactions, ensuring that all creditors are paid within the agreed/ set timelines with a view to maintain appropriate balance on
JOB SUMMARY
To execute sales according to sales plan and detailed activities, and in accordance with Interswitch Sales policy and procedures. The ideal candidate will comply with sales regulatory r
Key Responsibilities:
Lead and manage a high-performing facility management team.
Develop and implement strategic plans for efficient facility operations.
Oversee maintenance, security, and
Child Safeguarding
Level 3: the post holder will have contact with children and/or young people either frequently (e.g., once a week or more) or intensively (e.g. four days in one month or
About the Role
We are looking for a forward thinking and innovative Compliance Lead to work with other members of the compliance team to build and manage our Regulatory and in-house compliance p
About the Role
We are looking for a driven, forward-looking and experienced Enterprise Risk Lead with in-depth knowledge of Enterprise Risk and a love for data, technology, and innovation.
You
Job Description
As a Field Fire Team Member, the role holder will be responsible for ensuring the safety of personnel, equipment, and facilities in the event of fires or emergencies at our opera
Job Purpose/Mission
Engie Energy Access is looking for a dynamic, highly motivated and disciplined Customer Finance Zonal Coordinator with a passion for Recovery, Stakeholder’s management,