PURPOSE OF THE JOB
Responsible for handling inquiries, addressing complaints, and ensuring customer satisfaction. Acting as the main point of contact for customers, collaborating with the sales tea
Job Summary
The Geographical information systems (GIS) Officer works under the supervision of the Director, Strategic Information to ensure high quality capture and analysis of a ra
Job Description
A Customer Service Officer, / Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer ac
Main Accountabilities
Category Development
Translate category strategy road map from marketing into clear growth plans and lead implementation of same.
Monitor and track category growth ind
Mission:
To lead a team of call center executives in delivering high-quality service management within the framework of an agreed sales strategy to meet operational targets for revenue, profitab
Requirements
Interested candidates should be able to communicate fluently in Hausa
Interested candidates should be based in Lagos, especially in Ikeja and its environs.
Description
We are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empatheti
Job Details
Oversee, answer and direct phone calls in a polite and friendly manner.
Welcome visitors in a warm and friendly manner, and answer any questions visitors have with a positive, help
Vesti is currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. The successful candidate will be responsible for handling customer inquiri
Job Description
We are looking for exceptional individuals for a dynamic opportunity, experienced in sales and marketing roles.
You will be managing a portfolio of clients and their accounts,
Job Description
The Head, Customer Support will be responsible for generally organizing, planning, and monitoring the company’s customer service department to ensure optimized interaction
Major Deliverables
First line interaction with customers
Ensure customer queries / requests/ concerns are attended, documented and reported to management
Follow-up with relevant department s
ABOUT THE ROLE
The Customer Service Representative is responsible for answering incoming calls from various customers in a pleasant and professional manner. Understand different Paga products and s
Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exce
Responsibilities
Manage incoming calls and customer service inquiries
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer
Responsibilities
Update customers details
Make outbound calls.
Upsell/Sell product and services, place custom orders in computer system.
Provide customers with product and service informat
Job Description
We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they a