Qualifications:
Bachelor’s degree or equivalent in Information Technology, Information or Business Sciences, Computer Science, or related fields.
Skills/Requirements:
A minimum
Job Overview:
Engage current and potential customers via calls to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.
Job Description
Our client is hiring for the role of a customer service representative. The Customer service representative is responsible for maintaining the front home of the business and is r
We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where neede
To maintain a high and consistent level of service quality across the Customer Support department regardless of the customer support team member engaged or channel utilised by the Customer. Ensuring t
Mission:
Lead and manage a team of client success partners to deliver excellent customer support, implement order fulfillment requests, and execute customer support operational plans.
Drive ge
Mission:
To lead and manage a team of client success partners to deliver excellent customer support, manage billing, credit, and collections, execute customer support operational plans, manage c
Mission:
Ensure top-quality client service and support in the areas of EB Products fulfillment and service management tasks.
Description:
Ensure zero bad debt on accounts through accurate
Mission:
Ensure top-quality client service and support in the areas of EB Products fulfillment and service management tasks.
Description:
Ensure zero bad debt on accounts through accurate
Mission:
Ensure top-quality client service and support in the areas of EB Products fulfillment and service management tasks.
Description:
Ensure zero bad debt on accounts through accurate
Job Description
Act as the primary point of contact for assigned clients, managing all communication and information flow between the agency and the client.
Develop and maintain strong client
Job Purpose
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing ch
Job Description
As a customer service officer, your duties include:
Answering questions about the company’s products or services via phone, email, and in person.
Direct customers to onl
Job Description
Respond to customer inquiries via phone, email or chat in a courteous and timely manner. Keeping front desk tidy and presentable with all necessary material
Knowledge of princi
Job Description:
We are looking for a dedicated and compassionate Customer Care Representative to join our team. The successful candidate will be responsible for providing exceptional customer serv
An Ecommerce company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that
Provide prompt and courteous customer support through various communication channels (phone, social media, email, and chat).
Address customer inquiries, resolve issues, and provide appropriate so
Administrative Duties:
Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
Coordinate courier services and Maintain
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.