First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank ha... read mores international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.
Job Objective(s)
Ensure prompt, timely and accurate processing of all payments requests with zero error rate.
Duties & Responsibilities
Managing of transaction conveyance platform
Job Objective(s)
Review onboarding documents and implement on the required platform
Resolve all firstmobile / firstmonie / ussd / online banking issues
Support web acquiring business
Suppo
Job Objective(s)
To establish letters of credit with correspondent banks
Duties & Responsibilities
Responsibility of issuing documentary letters of credit.
Ensure that the terms
Job Objective(s)
Coordination and approval of loan disbursement within agreed TAT for service excellence, regulatory compliance and customer satisfaction
Efficient management of loan disbursem
Job Objective(s)
To ensure accurate and timely payment of salaries and allowances by initiating payroll runs while ensuring all parametres are activated to carry out payments.
Duties
Job Objective(s)
Set the overall direction and the day-to-day coordination of activities of the disbursement & collateral data capturing team to ensure optimal customer satisfaction, service
Job Objective(s)
Ensuring that loan disbursement functions are efficiently done in line with the bank’s strategic requirements and credit policies to prevent income leakages
Provision of
Job Objective(s)
Provides Support services to RM and branches on Bills for Collections
Duties & Responsibilities
Receipt of bills for collection documents
Manual update of Bills
Job Objective (S)
Ensure all issues logged on firstcustomer/crm and sla helpdesk are closed considering the sla with the customers.
Ensure resolution of all second level electronic transaction
Job Identification: 22
Location: Lagos, Nigeria
Job Description
Develop a standard and holistic framework for onboarding strategic partnerships for the Agent Network
Develop, implement and
Job Description
Design and execute strategies for growing and sustaining a vibrant Agent network
Provide oversight to team activities related to Network Development, Partnerships, Awareness an
Job Description
Analyse customer, channel, and competitor/market data for business reports to key stakeholders and executive management
Investigate/ identify data necessary to achieve desired
Location: Akure, Ondo
Duties & Responsibilities
Provide strategic leadership and direction in the execution of the team’s functions and activities.
Optimally manage and deepe
Locations: (Apapa, Isolo, Victoria Island, Ota, Agabara) Lagos, Nigeria
Duties & Responsibilities
Provide strategic leadership and direction in the execution of the team’s func
Locations: Enugu, (Nnewi, Onitsha) - Anambra
Duties & Responsibilities
Provide strategic leadership and direction in the execution of the team’s functions and activities.
Opt
Duties & Responsibilities
ETL and Data Warehousing:
Develop and maintains various database objects such as ETLs, jobs, procedures, functions, scripts etc.
Develop and operationalize an au
Duties and Responsibilities
Project and Stakeholders Management:
Leads the entire CRM Team in project deployment, system support, user administration, training and campaign management.
Leads
Job Identification: 4
Job Description
Supervise activities of front office, middle office and back office staff to ensure timely and efficient service delivery to Private Banking clients.
O
