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  • Posted: Jul 6, 2022
    Deadline: Not specified
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    We are a consultancy/staffing agency in Abuja. our areas of expertise include HR Consultations, Recruitments of staff with proven candidates evaluation and skills building, trainings and capacity building of recruits/employees and thorough security and background checks.
    Read more about this company

     

    Waiter/Waitress

    • JOB DESCRIPTION
    • Greeting and serving customers
      • Providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill
      • Take orders and deliver food and beverages to customers
      • Uplift the dining experience for customers
      • Must be polite with customers
      • Must be a team player and be able to effectively communicate with Kitchen Staff to make sure orders are accurate and delivered promptly
      • May be required to work shifts and/or occasionally during weekends and holidays
      • Ultimately provide an excellent overall dining experience to customers
      • Making menu recommendations, answering questions, and sharing additional information with restaurant patrons
    • Duties and Responsibilities
      • Greet and escort customers to their tables
      • Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
      • Prepare tables by setting up linens, silverware, and glasses
      • Inform customers about the day’s specials
      • Offer menu recommendations upon request
      • Up-sell additional products when appropriate
      • Take accurate food and drink orders, using a POS ordering software, order slips or by memorization
      • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages (when necessary)
      • Communicate order details to the Kitchen Staff
      • Serve food and drink orders
      • Check dishes and kitchenware for cleanliness and presentation and report any problems
      • Arrange table settings and maintain a tidy dining area
      • Deliver checks and collect bill payments
      • Carry dirty plates, glasses, and silverware to kitchen for cleaning
      • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
      • Follow all relevant health department regulations
      • Provide excellent customer service to guests
    • Skills and Requirements
      • Proven work experience as a Waiter or Waitress
      • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
      • Basic math skills
      • Attentiveness, patience, and perseverance for customers
      • Excellent presentation skills
      • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
      • Active listening and effective communication skills
      • Team spirit
      • Flexibility to work in shifts
      • High school diploma; food safety training is a plus
      • Person Must pass background check which includes providing     3Guarantors and 3Referees
    • NB: Our background checks are rigorous and invasive, therefore, candidates who are not able to meet up with the background check requirement should not bother applying.

    Method of Application

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