Verification, Collection and Recovery Agent at Altara Credit Ltd ("Altara”)

Job Description

• We are looking to hire a “Verification, Collection & Recovery Agent”. This is a role where you will report directly to the Verification, Collection & Recovery Captain.
• In this capacity, you will be responsible for reviewing and verifying all required documents against preset criteria regarding sales approval.

Other Responsibilities

• Verification of expected customer addresses
• Submission of verified customer addresses within the stipulated turnaround time (TAT)
• Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow.
• Recovering bad debts from delinquent debtors.
• Devising a customized recovery strategy on a case-by-case basis.
• Making outbound collection calls to debtors.
• Reducing the non-performing debts owed to the company
• Maintain accurately up-to-date customer account information.
• Sourcing for possible clients to boost the company's sales
• Carry out other responsibilities as assigned by Team Lead

Job Requirements

• Minimum of OND in Business Administration, Finance, Accounting, or any related discipline
• Minimum of a year of experience working as a collections or recovery officer
• Excellent written and face interpersonal, communication, and persuasion skills
• Strong mathematical skills
• Experience in debt collection
• Evidence of well-developed organizational skills and the ability to meet deadlines.
• Demonstrated ability to follow policy and procedures.
• Commitment to achieving performance goals
• Knowledgeable in Microsoft office tools including MS Excel, Word, and PowerPoint.

Benefits

• Starting Salary: N30,000
• 5 - 10days Paid Annual Leave (in addition to official Nigerian Public holidays)
• Healthcare Insurance
• Additional Incentives
• Opportunity to join a growing company and work with brilliant and talented individuals