Valet / Laundry Worker at Hilton Worldwide

Job Number: 21018518
Location: Lagos Marriott Hotel Ikeja, Lagos
Job Category: Housekeeping & Laundry
Brand: Marriott Hotels Resorts
Schedule: Full Time
Position Type: Non-Management

Position Summary

• Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.
• Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a
• flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the
• cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.
• Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Job Description

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
• Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.