Travel and Agency Manager at JV Management Consulting

Job Summary

• Our client is seeking a results-driven and experienced Travel and Agency Manager to oversee the day-to-day operations of our travel and tours business.
• The ideal candidate will manage staff, develop attractive travel packages, ensure exceptional customer service, and drive business growth through strategic planning and sales initiatives.

Key Responsibilities

• Oversee agency operations, bookings, and client services.
• Manage and train travel consultants and support staff.
• Design and promote travel packages, tours, and itineraries.
• Build and maintain strong relationships with clients, vendors, and partners.
• Monitor industry trends, pricing, and travel regulations to ensure compliance and competitiveness.
• Handle escalated customer complaints and resolve issues professionally.
• Achieve sales targets and prepare periodic performance reports.

Requirements

• Bachelor’s degree in Tourism, Business, or related field preferred.
• 3–5 years of proven experience in a travel and tour industry management role.
• Strong leadership, communication, and organizational skills. Knowledge of visa processing, travel booking systems, and destination management.
• Familiarity with industry platforms (e.g., Amadeus, Sabre, Galileo) is an advantage.