Training Officer at Kedi Healthcare Industries (Nigeria) Limited

About the Role

• We are seeking for aChannel Training Specialistto focus 100% on our external business partners—distributors and retail outlet owners. Equip them with product knowledge, sales skills, and operational guidelines to drive revenue growth.
• This role involves creating systems, writing training materials, analysing performance data, and working closely with business owners. Note: This is not an HR or internal employee training role.

Key Responsibilities

• Develop and design clear, professional, and actionable training materials, scripts, and guidelines for new outlets and existing distributors.
• Plan and execute training sessions (physical or virtual), manage all logistics and communications, and travel occasionally for on-site training and store openings.
• Design and implement the company’s external training framework and manage processes for trainer performance and evaluation.
• Analyse training impact by tracking KPIs to measure program effectiveness, prepare weekly/monthly Excel reports, and use data analysis tools like Power BI and SPSS.
• Develop assessment tools, collect feedback, and analyse post-training data to measure program effectiveness and refine future content.
• Serve as the main contact for trainers and effectively communicate training updates and tips to the dealer community.

Requirements

• Bachelor’s Degree and above in Business Administration, Marketing, Education, English, or a related field.
• 1-2 yearsof experience in a training role, specifically withinsales, retail, or channel/dealer/distributor management.
• Strong writing and documentation skills, able to produce professional, clear materials and simplify complex information.
• Proficient in PowerPoint, Excel, and basic design and data analysis tools with the ability to create professional materials and interpret data for actionable insights.
• Process-oriented with experience designing systems, workflows, checklists, and evaluation forms to track training effectiveness.
• Strong communication skills and tech-savvy, with experience using WhatsApp and virtual training tools (Zoom, Teams).
• Experience working in Healthcare, Pharmacy, FMCG, Electronics, Fashion or Retail is a an added advantage