Total Rewards and People Analytics Lead at Hugo Technologies

What You’ll Be Doing

• This role is critical to stabilizing and scaling Hugo’s Corporate compensation and people decision-making. You will own Total Rewards governance and People Analytics for the Corporate organization, ensuring we have clear rules, strong data, and consistent processes for offers, pay decisions, and progression.
• You will reduce compensation exceptions, improve internal equity, and create simple, defensible frameworks that help leaders make fast, fair decisions.
• This is a hands-on role with high visibility and strong cross-functional partnerships with Talent Acquisition, Finance, and the People Operations team.

Responsibilities

TOTAL REWARDS GOVERNANCE (OFFERS, PAY, EQUITY)

• Own and maintain compensation governance for Corporate roles, including pay bands usage, offer guardrails, and exception handling.
• Partner with Talent Acquisition to implement a structured offer process, including compensation checks prior to sending offers and clear approval paths for exceptions.
• Build and manage an “exceptions log” with root-cause analysis, trends, and remediation actions to reduce repeat exceptions.
• Conduct internal equity and compression reviews, flagging risks and proposing adjustment approaches with clear rationale and prioritization.
• Support leadership decisions on salary adjustments, promotions, progression changes, and COLA processes with consistent rules and documentation.
• Create and maintain compensation documentation, templates, and decision records that are audit-ready and easy to understand.

JOB LEVELING AND PROGRESSION SUPPORT

• Maintain alignment between job levels, bands, and progression decisions in partnership with the People Lead and People Partners.
• Support the evolution of job architecture and role leveling by ensuring it is operationally usable, measurable, and consistently applied.
• Define and manage the mechanics of promotions and pay changes (inputs, review process, approvals, communication templates).

PEOPLE ANALYTICS AND REPORTING

• Build and maintain core People dashboards for Corporate, including headcount, attrition, comp distribution, range penetration, equity flags, and exceptions.
• Ensure clean, reliable People data across systems (Zoho and shared trackers), partnering with People Ops on data hygiene and process adherence.
• Provide monthly insights to leadership on compensation health, budget impact, and key workforce trends.

CROSS-FUNCTIONAL PARTNERSHIPS (FINANCE, TA, PEOPLE OPS)

• Partner with Finance to strengthen payroll inputs governance, ensuring People decisions are accurate, documented, and executed correctly.
• Partner with TA to standardize offer letters inputs, approval workflows, and turnaround times.
• Collaborate with People Operations to embed compensation workflows into Zoho Helpdesk and operating routines.

What Qualifications You’ll Need

• Bachelor’s degree in Human Resources, Finance, Economics, Business Administration, Statistics, or a related field.
• 5-8 years of experience in Total Rewards, Compensation, People Analytics, HR Operations, or a closely related role, with clear ownership of compensation processes.
• Strong Excel/Google Sheets capability, including building structured trackers, audit trails, and dashboards.
• Demonstrated experience implementing compensation governance such as bands usage, approvals, and exception management.
• Strong analytical skills with the ability to translate data into clear decisions and recommendations.
• Confidence working with senior stakeholders and influencing decisions with clarity and structure.
• High discretion and strong judgment when handling confidential compensation information.
• Strong written and verbal communication skills with the ability to simplify complex topics for non-HR audiences.

Preferred Background

• Experience supporting compensation decisions in a fast-paced, high-growth environment with frequent hiring.
• Familiarity with Nigerian payroll inputs, statutory deductions, and how HR decisions translate into payroll execution (partnership with Finance).
• Experience with HRIS and ticketing/helpdesk workflows (Zoho People is a plus).
• Exposure to job leveling frameworks and progression systems.
• Comfortable operating in ambiguity and creating structure where processes are not yet mature.