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  • Posted: Aug 6, 2021
    Deadline: Aug 13, 2021
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    We seek to bring our diverse experience and knowledge to aid organizations and their leaders in identifying problems and opportunities, finding prompt and effective solutions to problems, taking advantage of opportunities and improving on productivity, quality and overall organizational performance. In order to achieve maximum and timely results, we blend...
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    Ticketing and Reservation Officer

    Location: Ikoyi, Lagos
    Job Description

    • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
    • Make Reservations / Bookings for Customers, Issuing flight tickets
    • Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
    • Arrange Reservations and Routing for Passengers at Request or as directed.
    • Inform Clients of Essential Travel Information, such as Travel Times.
    • Answering questions regarding dates, prices, and availability of flights.
    • Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
    • Follow up on Enquiries and Convert it to Sales.
    • Keep Informed of Business Changes that affects the Ticketing Area.
    • Sell travel products.
    • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
    • Your duties/responsibilities maybe modified at the discretion of the management

    Qualification/Requirements

    • Applicants must have worked in a similar position; minimum of one year experience
    • B.Sc/BA/HND/OND in any course but preferably in Marketing, Business Administration, Aviation, Transport Management.
    • Must be computer literate and have the ability to use Microsoft office packages such as Word, Excel, and power point
    • Good communication skills
    • Male or female between the ages of 20 - 28 years.
    • Resident on Lagos Island/VI/Lekki

    Skills/Behaviors required:

    • Good customer service skills.
    • Interpersonal skills.
    • Ability to handle customers' grievances without losing the customers.
    • Willingness to work with a strong drive.
    • Ability to multi task with a strong drive for result.
    • Good written and communication skills.
    • Must be able to handle pressure and work with less supervision.
    • Strong persuasion and negotiation skills.
    • Digital marketing skills are an added advantage.
    • Must have integrity
    • Must be honest
    • Must be dedicated/committed to the job
    • Must be humble
    • Must be willing to grow the business

    Salary: #50,000

    Method of Application

    Interested and qualified candidates should send their CV to: info@sobanjointernational.com using the ‘the job title’ as the subject of the email

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