Zedcrest Capital is a privately-funded investment firm with interests in Fixed Income Securities Trading and Proprietary Investments across varied sectors of the productive economy. In every venture we are invested in, we are steadfastly committed to putting our clients’ interests first. This fiduciary responsibility defines our relationship with clients and informs the basis of every decision we make. This core principle is the foundation of our business as we work to provide value to all our stakeholders.
Read more about this company
We are seeking an enthusiastic Tele-sales representative to proactively create a list of potential clients, surpassing sales targets by generating inflows that enhance our Asset Under Management and contribute to the retention of current clients through our diverse product offerings.
The ideal candidate should embody friendliness, professionalism, and a sincere dedication to understanding the requirements of our prospects and client base, enabling proactive addressing of various customer needs.
KEY RESPONSIBILITIES
Reach out to existing and potential customers to present our product and service offerings
Convert leads to deals for the Wealth Management team on a weekly performance basis.
Advise on a full range of products and services within the firm with the ability to cross-sell products.
Manage outbound calls to clients aiming at surpassing given sales target and to ensure proper documentation of all calls and sales delivery.
Call customers and update them about the company's products, services, or new launches.
Calls:
All calls must be handled with courtesy, professionalism and highest quality expected of our representatives.
All call scripts must be adhered to, and all calls must be handled in a timely manner applying the mandatory call.
You are expected to engage clients via channels assigned to you.
Chats:
All chats are expected to meet our required standard, and chat etiquette must be followed.
All chats must be acknowledged within the stipulated timelines and all queries must be solved immediately (where other stakeholders are not involved).
All available macros and provided replies relating to the respective chat must be applied.
All chats must be handled with courtesy, professionalism and highest quality expected of our representative.
REQUIREMENTS
Minimum 1-3 years of telesales or customer service experience.
Strong relationship management skills.
Ability to learn about products and services specification.
Good time management and organizational skills.
Negotiation skills.
Good communication and interpersonal skills.
Ability to maintain the confidentiality of sensitive information.
Impressive presentation skills.
Knowledge of Investment Products will be an advantage.
Hardworking and target driven.
Highly motivated and able to work in a fast-paced environment.
Gmail
Yahoomail