Telesales Agents at Premium Human Resource Solution Limited

Job Summary

• We are seeking highly driven Telesales Agents with a proven ability to meet and exceed sales targets within a financial institution.
• The ideal candidates must be skilled in handling large volumes of outbound calls, emails, and client follow-ups, while promoting the bank’s financial products and services professionally and persuasively.
• Success in this role requires resilience, confidence, and a strong passion for sales and customer engagement.

Key Responsibilities

• Make high volumes of outbound calls daily to prospective and existing customers to promote financial products (e.g., savings accounts, loans, credit cards, investment packages, etc.).
• Cross-sell products and services based on customer needs and financial goals.
• Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.
• Handle incoming calls and respond to customer inquiries in a professional manner.
• Maintain accurate and up-to-date records of client interactions using CRM tools.
• Conduct timely follow-ups via calls, emails, or SMS to nurture leads and convert prospects.
• Understand customer needs and offer tailored financial solutions.
• Escalate complex customer concerns or complaints to appropriate teams for resolution.
• Work closely with marketing and product teams to stay informed on new campaigns and offerings.

Requirements
Education & Experience:

• BSc Degree in Business, Marketing, Finance, or related field.
• 2 - 3 years proven experience in telesales, telemarketing, or call center sales within a financial institution.
• Demonstrated ability to meet or exceed sales quotas and performance metrics.

Skills & Competencies:

• Excellent verbal communication and persuasive selling skills.
• Strong customer engagement and relationship-building abilities.
• Good command of English and confidence in handling rejection.

Salary
Negotiable.