Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from MBZ Technology has expired
View current and similar jobs using the button below
  • Posted: Dec 10, 2025
    Deadline: Dec 31, 2025
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • MBZ Technology Limited is a dynamic tech startup, offering a diverse range of services including SEO, Software, Web, and App Development, Data Analytics, UI/UX, Tech Sales, Digital Marketing, and Project Management. Our journey is marked by a commitment to innovation, customer-centric solutions, and a dedicated team driving continuous growth. As we shape the...
    Read more about this company

     

    Technical Support Engineer

    Job Description

    • We are looking for a detail-oriented Technical Support Engineer to join our team.
    • You will be responsible for addressing advanced technical issues, resolving integration problems, and assisting customers with technical challenges that go beyond basic support.
    • This role is perfect for someone who enjoys problem-solving, troubleshooting complex systems, and ensuring that customers can use our SaaS product efficiently and effectively.

    What You Will Do
    As a Technical Support Engineer, you will:

    • Diagnose and resolve technical issues reported by clients, including software bugs and integration problems
    • Support customers with complex configurations, API connections, and advanced product setup
    • Collaborate with development and product teams to identify and fix system errors
    • Document technical issues, solutions, and process improvements for the team
    • Provide technical guidance to Customer Support Agents for escalated cases

    Requirements

    • Experience with troubleshooting software, integrations, or network issues
    • Strong understanding of SaaS products, web applications, and APIs
    • Knowledge of HTML, CSS, JavaScript, or other programming basics is a plus
    • Familiarity with version control, server environments, or cloud platforms is advantageous
    • Excellent analytical and problem-solving skills.

    Soft Skills:

    • Strong communication skills, able to explain technical issues clearly
    • Patience and empathy when assisting clients
    • Ability to work independently and collaboratively
    • Attention to detail and organized approach to problem-solving.

    Work Structure:

    • Remote / Hybrid (depending on team and client needs)
    • Full-time role collaborating with Customer Support, Product, and Development teams.

    What You Will Gain

    • Exposure to real-world SaaS technical support challenges
    • Mentorship from experienced developers and support professionals
    • Hands-on experience with client integrations and technical problem-solving
    • Opportunity for growth into senior technical or product roles
    • Competitive full-time employment with benefits.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to MBZ Technology on docs.google.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at MBZ Technology Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail