Team Member, Recovery at United Bank for Africa (UBA)

Job Objective(s)

• Coordination of Loan Recovery activities within assigned business offices.
• Management of Memorandum bad debts portfolio and Loan Loss portfolio & erstwhile CTB database.
• Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
• Review & Processing Loan repayment proposals.

Duties & Responsibilities

• Coordination of Loan Recovery activities within assigned business offices and ensure that the advised recovery target is achieved.
• Management of Memorandum bad debts portfolio and Loan Loss portfolio within assigned business offices.
• Originate Loan repayment proposals for requests from indebted customers for management’s consideration.
• Initiate proposals for the realization, repossession, and sale of pledged assets and properties of indebted customers.
• Rendition of fortnightly / monthly debt recovery reports for the region to the Regional Head (RH) for onward submission to Financial reporting, Performance management, Remedial Management & Credit Recovery Division.
• Achieve recovery financial target in line with the advised budget.
• Recovery of watch-list accounts & transferred accounts with early warning signals to avoid further deterioration.
• Manage relationships with debtor customers to ensure compliance with repayment agreements, court orders, regulatory requests (EFCC, CBN, Police, etc.) & restructure requests.
• Review, process and reconcile accounts of indebted customers’ complaints to ensure amicable resolution & payment of an agreed sum.
• Conduct and document recovery visitation to customers.
• Coordinate ad hoc reports for the group.

Knowledge & Skills Required

• General Branch Operations.
• Prudential guidelines.
• Problem loan management.
• Knowledge of the Loan Recovery function.
• Basic credit Skills.
• Good Customer relations
• Communication Skills
• Basic banking operations knowledge.
• Effective reporting.
• Negotiating Skills.
• Initiative & analytical judgment.
• Management Skills.
• First degree in any related field.