To drive the end-to-end origination, structuring, and execution of public sector digital payment and collection solutions, while leading a high-performing sales team to deliver sustainable growth in collections, fee income, and government mandates. The role requires strong commercial acumen, stakeholder influence at senior government levels, and the ability to translate opportunities into bankable, revenue-generating solutions.
Key Responsibilities
Strategic Business Development & Market Expansion
- Develop and execute regional public sector acquisition strategies aligned to the Bank’s digital and revenue growth objectives
- Identify and unlock high-value opportunities across MDAs, State Governments, LGAs, and Parastatals
- Drive proactive market penetration into under-tapped segments (informal sector collections, transport systems, IGR platforms, etc.)
- Build and maintain a strong pipeline of qualified opportunities with clear revenue potential.
Senior Stakeholder Engagement & Deal Origination
- Lead engagement with high-level government stakeholders (Commissioners, Permanent Secretaries, DGs, Heads of Agencies)
- Build trusted relationships that position the Bank as a strategic partner, not just a service provider
- Lead negotiations and influence decision-making to secure mandates
- Represent the Bank in strategic meetings, presentations, and government forums
Solution Design, Commercial Structuring & Execution
- Lead the structuring and deployment of tailored, end-to-end digital solutions leveraging:
- ALATPay
- POS/APMS
- Virtual Accounts / Wallets
- NQR / Cards
- API/System Integrations
- Translate client needs into commercially viable solutions with clear revenue models
- Work closely with Digital Solutions, Tech, Product, and Operations teams to ensure timely and effective deployment
- Ensure solutions deliver value in terms of revenue assurance, transparency, and efficiency for clients
Revenue Ownership & Performance Delivery
- Own and deliver key financial and non-financial KPIs:
- Collections Volume
- Income on Collections
- PBT Contribution
- New Mandates
- Drive post-implementation adoption and usage to ensure revenue realization
- Monitor performance of live mandates and implement strategies to optimize yield
Team Leadership & Capability Development
- Lead, coach, and manage Sales Officers to deliver on targets and execution timelines
- Assign territories/accounts and set clear performance expectations
- Build a disciplined, execution-focused sales culture within the team.
- Provide ongoing coaching on stakeholder engagement, solution selling, and deal closure.
Pipeline Governance & Performance Management
- Own and manage the end-to-end sales pipeline from origination to closure
- Track opportunities using structured reporting (Status | Timeline | Value | Probability)
- Ensure high pipeline conversion through disciplined follow-up and execution
- Provide accurate forecasts and performance reports to management
Cross-Functional Coordination & Internal Alignment
- Serve as the central coordination point between Business, Product, Tech, Ops, and Compliance teams
- Drive “One Bank” collaboration to ensure seamless delivery of solutions
- Escalate and resolve implementation bottlenecks promptly
- Ensure alignment of all stakeholders towards successful deal closure and execution
Client Relationship Management & Retention
- Maintain strong relationships with existing public sector clients
- Drive continuous engagement to deepen wallet share and expand use cases
- Identify and execute upsell and cross-sell opportunities across digital channels
- Ensure high client satisfaction and retention
Market Intelligence & Competitive Positioning
- Monitor market trends, regulatory developments, and competitor activities
- Provide insights to shape product development and go-to-market strategies Continuously refine the Bank’s value proposition for public sector clients
Key Requirements
- Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
- Strong experience in public sector business development, government engagement, or institutional banking
- Deep understanding of digital payment and collection ecosystems
- Proven track record in originating and closing high-value deals
- Strong commercial, negotiation, and stakeholder management skills
- Leadership capability with strong execution discipline and accountability
- Ability to operate effectively across strategy, sales, and execution
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