Supermarket Manager at Sunrise Universal Integrated Supermarket

Summary of Responsibilities

• Drive sales growth by implementing effective marketing strategies and promotional activities.
• Build and maintain a strong customer base through targeted outreach and community engagement.
• Ensure the supermarket’s product displays, layout, and overall environment meet industry standards to enhance the customer shopping experience.
• Enforce strict compliance with hygiene, safety, and regulatory standards across all departments.
• Lead and motivate staff to deliver excellent customer service, ensuring customer satisfaction and retention.
• Oversee daily reconciliation of all sales transactions (cash, POS, transfers) to verify accuracy and detect discrepancies.
• Manage inventory levels, ensuring timely restocking to prevent stock-outs and avoid overstocking.
• Supervise all operational activities, including staffing, procurement, merchandising, and store maintenance.
• Monitor sales trends and customer preferences to make informed decisions on stock and promotional offerings.

Academic Qualifications and Skills

• HND / B.Sc. Degree in Social Sciences, Business Administration, or a related field.
• Minimum of 5 years of experience in retail management or a similar supervisory role.
• Strong business acumen and the ability to analyse and forecast sales trends.
• Excellent organizational, leadership, and team management skills.
• Ability to multitask and work independently with minimal supervision.
• High attention to detail and a professional, customer-focused attitude.
• Proficiency in Microsoft Office and retail management software