Social Media & Marketing Representative (Fashion Brand) at Tempkers Limited

Job Summary

• We are seeking a creative, proactive, and results-driven Social Media & Marketing Representative to manage and grow our fashion brand’s online and offline presence.
• The ideal candidate will be responsible for engaging customers, driving sales through digital channels, and maintaining strong client relationships.
• This role requires someone who understands fashion trends, can create compelling content, and is responsive to customer inquiries—even outside standard working hours when necessary.

Key Responsibilities
Social Media Management & Content Creation:

Create, plan, and publish engaging content across social media platforms (Instagram, TikTok, Facebook, etc.)

• Respond promptly to customer inquiries, messages, and emails, including urgent communications outside regular work hours
• Develop creative campaigns that reflect the brand’s identity and attract target audiences
• Manage online community engagement and build a loyal customer base

Digital Marketing & E-commerce Management:

• Oversee and maintain the brand’s e-commerce platforms, ensuring products are updated and visually appealing
• Execute digital marketing strategies to drive traffic, engagement, and sales
• Optimize product listings and online storefront for better visibility and conversions

Sales & Lead Conversion:

• Follow up on customer inquiries and leads to convert them into sales
• Build and maintain strong relationships with customers to encourage repeat purchases
• Support promotional campaigns and product launches to boost revenue

Market Research & Trend Analysis:

• Monitor fashion trends, competitor activities, and customer preferences
• Provide insights to guide product offerings and marketing strategies
• Identify new opportunities for brand growth and positioning

Performance Tracking & Analytics:

• Track and analyze social media and marketing performance metrics
• Prepare regular reports on engagement, reach, and sales conversions
• Use data-driven insights to improve campaigns and overall marketing effectiveness

Requirements

• Previous experience in social media management, digital marketing, or a similar role (preferably in fashion/retail)
• Strong understanding of social media platforms and trends
• Basic knowledge of e-commerce management
• Excellent communication and customer engagement skills
• Ability to work independently, multitask, and meet targets

Skills & Competencies:

• Content creation (graphics, videos, captions)
• Sales and persuasion skills
• Customer relationship management
• Trend awareness (especially in fashion)
• Analytical and performance tracking skills
• Responsiveness and strong work ethic

Additional Information:

• Gender and academic qualifications are not restrictive
• What matters most is your ability to effectively deliver results and handle responsibilities