We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
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We are seeking high-caliber Senior Sales Specialists in Mexico and Colombia to join the client's sales team. The ideal candidate will bring proven sales experience, strong communication skills in English and Spanish, and the ability to build rapport with clients quickly. This is a senior-level role, designed for individuals who can immediately contribute, deliver results, and grow into leadership positions. Our client is in the health care sector, they provide state-of-the-art hearing aid technology, advanced hearing testing, and tinnitus services in New York.
Key Responsibilities:
Drive sales conversions by engaging potential clients with professionalism, empathy, and active listening.
Build and maintain strong client relationships, ensuring trust and long-term loyalty.
Deliver compelling product presentations and communicate value effectively.
Meet and exceed monthly sales targets while maintaining high customer satisfaction levels.
Adapt quickly to new processes, technologies, and company systems.
Provide insights and feedback to improve sales strategies and client engagement.
Mentor and support junior team members when needed.
Qualities and requirements:
Proven sales experience (minimum 5 years in high-performance sales roles; healthcare, technology, or B2C/B2B sales experience preferred).
Fluent in English and Spanish, with a clear and professional command of English (minimal accent preferred).
Strong ability to build rapport and connect with diverse clients, including elderly populations.
Empathy, patience, and active listening skills to understand client needs.
High energy, enthusiasm, and detail orientation, with a drive to convert leads into loyal customers.
Tech-savvy, comfortable with CRM tools, virtual communication platforms, and new technologies.
Reliable, responsible, and capable of working independently.
Bonus: Experience mentoring or leading small teams.