Senior Key Account Manager at Jumia Nigeria

Job Objective

• As Senior Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace. Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

• Directly manage partner relationships and execute smart partnerships as well as oversee negotiation to execution.
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.
• Ensure continuous growth of our existing business by owning
  pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of the Mid and Long-Tail Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition through Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to
  optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live.
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Off & On - Platform).
• Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.

Requirements

• Have the ability to prioritize key accounts
• Process Improvement Management
• Good understanding of P&L, and Cash-Flow Management
• Skilled negotiation & Value-based selling
• Experience negotiating bulk discounts, MOQs & Credit Terms
• Experience building partnership with strategic OEMs.
• Owner mentality and an entrepreneurial drive
• Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
• Good verbal and written communication skills and presentation skills.
• Problem solver, results-driven, creative thinking with perfect written and spoken communication.
• Good problem-solving skills required
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Tenacity to develop ideas independently and thrive in a fast- paced start-up environment is essential for success
• Company and customer expertise
• Strategic perspective

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders