The Sales Representatives will be responsible for driving sales by achieving targets, maintaining customer relationships, and managing the sales process from inquiry to delivery.
Key duties include participating in promotions, monitoring market trends, onboarding new customers, liaising with finance customers, and ensuring high customer satisfaction. Strong communication skills and industry knowledge are essential
1-3 years of experience in the same field, with a background in Household Plastics sales. B.Sc./HND in Marketing
Key Responsibilities
- Prospect for New Customers
- Actively search for new retail and wholesale customers within assigned territories.
- Expand the company’s customer base through market visits, field activities, and referrals.
Market Visits & Territory Coverage
- Conduct regular visits to markets, shops, distributors, and customers within assigned areas.
- Monitor product availability, visibility, and competitor presence in the market.
- Ensure point-of-sale materials are displayed and stocked appropriately.
Sales Solicitation & Relationship Management
- Contact existing customers from the customer base to generate repeat sales.
- Maintain regular communication with clients to build strong, long-term relationships.
- Follow up on customer orders to ensure timely processing and delivery.
Order Processing & Payment Confirmation
- Prepare accurate sales order forms for each transaction.
- Confirm customer payments and coordinate with the finance and logistics departments for fulfillment.
Product Introduction & Market Expansion
- Introduce and promote new plastic household products in the market.
- Conduct demonstrations and educate customers on product features and benefits.
Customer Service & Complaint Handling
- Attend to the customer inquiries and resolve complaints promptly and professionally.
- Ensure high levels of customer satisfaction through excellent post-sale support.
Market Intelligence & Competitor Monitoring
- Conduct regular market surveys to assess product demand and identify opportunities.
- Collect samples and information from competitors to support internal product development and pricing strategies.
Reporting & Feedback
- Maintain up-to-date records of sales activities, market visits, and customer interactions.
- Submit daily, weekly, and monthly reports to the Sales Manager.
- Candidates must be based in Lagos.
Gmail
Yahoomail