Sales Executive at Synlab

We are a leading laboratory services provider in Nigeria. SYNLAB offers a full range of innovative and reliable medical diagnostics for patients, practicing doctors, hospitals, and corporate organizations.

JOB OBJECTIVE:

• To develop and drive SYNLAB sales strategy
• To increase market share
• To ensure increase sales to drive business profitability.

JOB DESCRIPTION:

• To increase revenue for the company and achieve patient number target
• To manage existing clients within assigned territory
• To ensure adherence to business plan by retaining and increasing client number
• To aggressively sell the company's services and ensure increased business/patronage from clients (existing and new) within assigned territory
• To ensure retention of clients within assigned territory
• To attend to routine and non-routine client requests in accordance with SOP's
• To maintain customers SLA and ensure client satisfaction / resolve all client related issues
• To ensure laboratory consumables are readily available at hospitals - requisition forms, sample collection bottles and sample collection bags
• To distribute brand collateral to clients; this includes leaflets, fliers, corporate gift items
• To coordinate and participate in brand building efforts and community engagements (presentations, Health Screening) as required
• To implement and monitor loyalty programs for Clients
• To conduct monthly customer survey
• To generate daily/weekly/quarterly review and report on sales activities
• To develop implement and maintain a strategic database for clients

JOB REQUIREMENTS:

• BSc/HND in Science related discipline.
• Professional certification will be an added advantage.
• At least 2 – 5 years’ cognate experience
• Solid knowledge of sales management
• Must have experience creating sales plans from scratch.
• Capability to work as part of a group and on own plan.
• Good communication and project management skills.
• Strategic mindset with strong commercial acumen.